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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,276 Reviews
Call Service Center (732) 966-9220

1,276 Reviews of Lester Glenn Subaru - Service Center

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November 26, 2023

The service at Lester Glenn Subaru was professional, friendly and expedient. I was extremely impressed with the courteous and pleasant nature of Kathy, my service representative. She went above and be More

by millerkje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lester Glenn Subaru responded

Hi millerkje, Thank you for sharing your positive experience! We're thrilled to hear that our service was professional, friendly, and expedient! It's fantastic that Kathy went above and beyond to meet your expectations! We appreciate your loyalty and are honored to be your preferred dealership for service. If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 26, 2023

We appreciated the timely turnaround on our oil change and the courtesy of our technician. More

by kkarol1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Murdolo
Report | Print
Nov 27, 2023 -

Lester Glenn Subaru responded

Hi kkarol1013, Thank you for sharing your feedback! We're glad to hear that you appreciated the timely turnaround on your oil change and the courtesy of your technician! If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 25, 2023

Service was excellent. Work was completed on time. Was greeted with a smile. New coffee machine was appreciated. More

by deebee429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Lester Glenn Subaru responded

Hi deebee429, Thank you for sharing your positive experience! We're glad to hear that the service was excellent, completed on time and that you were greeted with a smile! It's also great to know that the new coffee machine was appreciated! If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 23, 2023

Everyone is always helpful and makes the experience easy. Everything is explained before, during and after services are rendered. I never have to question anything. More

by pdobrolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Lester Glenn Subaru responded

Hi pdobrolo, Thank you for your positive feedback! We're delighted to hear that everyone is always helpful and makes the experience easy for you! It's fantastic that everything is explained before, during, and after service, providing you with confidence in the process! If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 22, 2023

Staff members are knowledgeable and friendly. Facility is nice and clean. We also got a chance to walk around and see the new Subarus More

by BRIANBONNER235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Murdolo
Report | Print
Nov 22, 2023 -

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your positive feedback! We're glad to hear that our team was knowledgeable and friendly and that you enjoyed the nice and clean facility. It's great that you had the opportunity to explore the new Subarus. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

Nov 22, 2023 -

BRIANBONNER235 responded

Thank you

May 17, 2024 -

BRIANBONNER235 responded

You’re welcome. Keep up the good work .

November 22, 2023

I had a remote start installed excellent service and my car was ready in two hours More

by TYSPOP101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Lester Glenn Subaru responded

Hi TYSPOP101, Thank you for sharing your positive experience! We're delighted to hear that you had excellent service and that your car was ready with a remote start installed in just two hours! If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 21, 2023

Nicole is the best: always attentive and helpful. She makes my visits to Lester Glenn Subaru a pleasant experience. More

by ALLERTK
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Lester Glenn Subaru responded

Hi ALLERTK, Thank you for your kind words about Nicole! We're delighted to hear that she's always attentive and helpful, making your visits with us a pleasant experience! Your satisfaction is important to us, and we appreciate your positive feedback. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 20, 2023

They are the best, I'm so glad I bought a Subaru and found their dealership. More

by Kathleen Kocsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Murdolo
Report | Print
Nov 21, 2023 -

Lester Glenn Subaru responded

Hey Kathleen, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with your new Subaru! If you have any more comments or if there's anything else we can assist you with, feel free to let us know! Safe and happy driving! Happy Driving, The Lester Glenn Subaru Team

November 19, 2023

Always a pleasant experience at Lester Glenn Subaru. Your service dept team is the best! More

by YANKEEGIRL2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Lester Glenn Subaru responded

Hi YANKEEGIRL2727, We appreciate your kind words! It's fantastic to hear that you always have a pleasant experience with us, and our service team is thrilled to be recognized! If there's anything else you need or any way we can further assist you, please don't hesitate to let us know! Happy Driving, The Lester Glenn Subaru Team

November 19, 2023

Employees have always been extremely helpful and knowledgeable. Service is completed with concern for accuracy and safety. More

by AMSPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
Report | Print
Nov 21, 2023 -

Lester Glenn Subaru responded

Hi AMSPIN, Thank you for sharing your positive experience with us! We're pleased to hear that our team has consistently been helpful and knowledgeable! Ensuring that service is completed with concern for accuracy and safety is a top priority for us! If you have any more feedback or if there's anything else we can assist you with, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

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