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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,276 Reviews
Call Service Center (732) 966-9220

1,276 Reviews of Lester Glenn Subaru - Service Center

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December 03, 2023

Everything went smoothly and personnel very friendly and helpful if I needed to ask. a question. More

by FCAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Murdolo
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Dec 04, 2023 -

Lester Glenn Subaru responded

Hi FCAV, Thank you for sharing your positive experience! We're delighted to hear that everything went smoothly and that our personnel were friendly and helpful! If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out! We're here for you, and we appreciate your trust in us! Happy Driving, The Lester Glenn Subaru Team

December 02, 2023

Batteries in key fobs needed changing. . Done quickly, didn't need appointment. Very pleased.Spoke to Frank on phone who directed me to correct place to go. More

by twinkie128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lester Glenn Subaru responded

Hi twinkie128, We're delighted to hear about your positive experience with us! It's great that we could quickly address the issue with your key fobs' batteries, and we appreciate your flexibility in not needing an appointment! We are pleased to have been of assistance! If you have any more needs or if there's anything else we can help you with, feel free to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

December 02, 2023

Very friendly not pushy William was great would go back again there for a new car. Everyone there was friendly and knowledgeable. S great experience! More

by rich369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lester Glenn Subaru responded

Hi rich369, Thank you for sharing your positive experience with Will and the entire team! We're delighted to hear that Will was friendly and not pushy and that everyone on our team made your car-buying experience great! If there's anything else you'd like to share or if you have more feedback, please feel free to reach out. We look forward to welcoming you back whenever you're ready for a new car! Happy Driving, The Lester Glenn Subaru Team

December 02, 2023

It is the best dealership I have ever had the pleasure to work with. The service representative is a real professional. More

by JFRANK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Giordano
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Dec 04, 2023 -

Lester Glenn Subaru responded

Hi JFRANK55, Thank you for your kind words! We're honored to be considered the best dealership you've ever worked with! Our service team appreciates the compliment, and we're committed to maintaining the highest standards of professionalism! If there's anything specific you'd like to share or if you have more feedback, feel free to reach out! We're here for all your automotive needs! Happy Driving, The Lester Glenn Subaru Team

December 02, 2023

Service Department staff were knowledgeable, caring, and pleasant to deal with. Although I was there longer than intended, and my issue was not resolved, staff kept me informed and the waiting area was comf More

by MIKATH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier whose name I don’t recall was also very pleasant , Christopher Murdolo
Report | Print
Dec 05, 2023 -

Lester Glenn Subaru responded

Hi MIKATH6, Thank you for sharing your feedback! We're glad to hear that the Service team was knowledgeable, caring, and pleasant to work with! We understand that our service director Kerry has been in contact with you about your issue. If there's anything else you'd like to share or if you have more feedback in the future, feel free to reach out. We're here for you, and we appreciate your trust in us! Happy Driving, The Lester Glenn Subaru Team

December 01, 2023

I went in for an oil change and rotation of my tires. Service person was friendly, knowledgeable about my car. Once car went into service building the service was done professionally and quickly. Very h More

by DJM91956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Giordano
Report | Print
Dec 04, 2023 -

Lester Glenn Subaru responded

Hi DJM91956, Thank you for sharing your positive experience with our Service team! We're delighted to hear that your advisor was friendly and knowledgeable and that your oil change and tire rotation were done professionally and quickly! Your satisfaction is our priority, and we're here for all your future service needs. If there's anything more you'd like to share or if you have further feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 30, 2023

Convenient to home but oil change is too expensive for my budget. Will have to reconsider if I’ll continue to use you. More

by JOKERPOKER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Lester Glenn Subaru responded

Hi JOKERPOKER16, Thank you for sharing your feedback with us! We understand that budget considerations are essential, and we appreciate your honesty! We strive to provide value to our customers, and your input is valuable in helping us improve. If there's anything specific you'd like us to consider or if there are ways we can better meet your needs, please feel free to let us know! We appreciate your consideration and hope to continue serving you in the future! Happy Driving, The Lester Glenn Subaru Team

November 29, 2023

My car was done within 1hr 30mins. The wait wast that long. Everything was fine. More

by JONESLADYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Lester Glenn Subaru responded

Hi JONESLADYG, Fantastic to hear that your car was taken care of promptly within 1hr 30mins! We know time is valuable, and we're thrilled we could get you back on the road without a lengthy wait! If there's anything else you need or if you have more feedback to share, feel free to reach out! Safe travels, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

November 28, 2023

I would like to thank Mike Boczkus and Mario Markou on making my 7th and 8th Subaru in my family. Your service Dept. Keith Conroy and Nicole Damiano have been wonderful and informative. Great Job Lester G More

by CHENPDCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Markou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boczkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Lester Glenn Subaru responded

Hi CHENPDCM, Wow, seven and eight Subarus in the family - that's impressive! Thanks a ton for choosing us and for recognizing Mike, Mario, Keith, and Nicole! We're thrilled to have provided wonderful and informative service to your family. If there's anything else we can do for you, just let us know! Here's to many more happy miles with your Subarus! Happy Driving, The Lester Glenn Subaru Team

November 27, 2023

Very helpful very friendly, everyone responded when said they would! Just waiting for my part! More

by VICKYX26
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathanal, Christopher Murdolo
Report | Print
Nov 28, 2023 -

Lester Glenn Subaru responded

Hello VICKYX26, Thank you for your positive feedback! We're glad to hear that our team was very helpful, very friendly, and responsive. We appreciate your patience as you wait for your part. If there's anything else you need or want to share, feel free to reach out. We're here for you! Happy Driving, The Lester Glenn Subaru Team

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