Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lester Glenn Subaru - Service Center
Toms River, NJ
1,277 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,277 Reviews of Lester Glenn Subaru - Service Center
Sort by
December 17, 2023
Nicole Damiano has always been. so personable and Professional greeting me at the time of my Subaru outback servicing!! so personable and Professional greeting me at the time of my Subaru outback servicing!! More
by wmjd44
Verified CustomerEmployees Worked With
December 16, 2023
Nicole was attentive and engaged despite having to adjust to a new computer system. Everything was explained, Nicole is very thorough, and I accomplished what I wanted to do. I did have to wait for my car to a new computer system. Everything was explained, Nicole is very thorough, and I accomplished what I wanted to do. I did have to wait for my car about 2 hours, and I am not sure that is common for the oil change and basic service I had done. However, I was able to make the appointment and get it done all on the same day, so that was great. The one other thing is that the mechanic recommended additional services that I could not afford to get done at that time. I did ask if I was going to get the paperwork that showed the individual services that were recommended, as well as the cost for each, and I was told I would. However, the list I got when I paid did not include the prices for the suggested repairs. Nicole said that it was sent to my email, and if I did not get it, to let her know. But again, the email I received did not include the prices that she showed me while I was waiting for my car. I did send an email to Nicole asking again for the price list but have not yet gotten it. But I am still hoping to get it. Nicole is usually very efficient. More
by LRUSH57
Employees Worked With
December 16, 2023
Just want to follow up my prior review and acknowledge that Nicole came through for me and provided all the recommendations with prices that I had requested. My service was handled very professionally, a that Nicole came through for me and provided all the recommendations with prices that I had requested. My service was handled very professionally, and I am very satisfied with my visit. More
by LRUSH57
Employees Worked With
December 15, 2023
Kathy Otmer is the only employee I can truly trust What she promises she delivers Auto body techs are the best in the business Management should really appreciate what these workers do she promises she delivers Auto body techs are the best in the business Management should really appreciate what these workers do More
by dns525
December 15, 2023
Great service and care. Kathy is a major asset to your company, always ready and able to help. Kathy is a major asset to your company, always ready and able to help. More
by JGOLDEN56
Employees Worked With
December 15, 2023
GREAT WORK BY BOTH KATHY AND KEITH! Thank you so much for your help with my issue! Thank you so much for your help with my issue! More
by SLAPSHOT227
Employees Worked With
Other Employees :
Christopher Murdolo
December 15, 2023
wonderful and helpful people and great service I did't have to wait long to know what was the matter with my car and have it fix while i waited Great Dealership have to wait long to know what was the matter with my car and have it fix while i waited Great Dealership More
by JDOMERSTAD
Employees Worked With
