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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,274 Reviews
Call Service Center (732) 966-9220

1,274 Reviews of Lester Glenn Subaru - Service Center

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November 07, 2023

Very professional and communication is a+… Fast service with zero issues. Always a pleasure. Never have a complaint More

by Teddyosofast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Leifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Murdolo
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Nov 08, 2023 -

Lester Glenn Subaru responded

Hi Teddyosofast, Thank you for your kind words! We're thrilled to hear that you found our service to be very professional with excellent communication. It's great to know that you had fast service with zero issues and that your experience is always a pleasure. Your satisfaction is important to us, and we're here to ensure your automotive journey is exceptional. If you ever have more to share or need further assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

November 06, 2023

Went in to check tire pressures. Got me in and out in an hour. Nice folks. Very professional. More

by GENEHARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Lester Glenn Subaru responded

Hi GENEHARMON, Thank you for your feedback! We're glad to hear that we could assist you promptly with checking tire pressures and that you found our team to be nice and professional! If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to make your automotive experience as smooth as possible! Happy Driving, The Lester Glenn Subaru Team

November 05, 2023

Every person that works there is friendly. The waiting room for service is clean and accommodating, and the staff is positive and upbeat. More

by collinson4286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Lester Glenn Subaru responded

Hi collinson4286, We appreciate your positive feedback about our team and service area! It's great to hear that every person at our dealership is friendly and that our waiting room is clean and accommodating. We aim to provide a pleasant experience for our customers, and your comments are truly valued. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your automotive journey is exceptional! Happy Driving, The Lester Glenn Subaru Team

November 05, 2023

Chris Murdolo was in constant contact with me. He was super friendly, helpful, and professional. More

by Deanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
Report | Print
Nov 06, 2023 -

Lester Glenn Subaru responded

Hi Deanna, Thank you for sharing your experience with Chris! We're delighted to hear that he maintained constant contact with you and provided super friendly, helpful, and professional assistance. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to make your automotive journey exceptional! Happy Driving, The Lester Glenn Subaru Team

November 05, 2023

Very Helpful and eager to deal with our issues. The service was quick and prompt. I would like to make one comment and that is if Lester Glenn knows that Starlink no longer services Subaru, som More

by DIANEOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Lester Glenn Subaru responded

Hi Diane, Thank you for your feedback. We are so happy to hear that you found our team to be helpful and provide you with a quick and prompt experience! We truly appreciate your feedback regarding the Starlink process and setting up your remote start. We have shared your feedback with our management team for their review! Feedback like this is incredibly helpful for our team to learn from and institute changes to our processes. We value your business and your feedback. If there's anything further we can assist you with down the road, please let us know! Happy Driving, The Lester Glenn Subaru Team

November 05, 2023

Your staff was terrific. They were courteous,knowledgeable,and timely.Would definitely recommend Lester Glenn More

by JOSEPHGANTONUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Lester Glenn Subaru responded

Hi JOSEPHGANTONUCCI, We appreciate your kind words about our terrific team! It's great to hear that they were courteous, knowledgeable, and timely. Your recommendation means a lot to us, and we're delighted to have had the opportunity to serve you! If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to make your automotive journey exceptional! Happy Driving, The Lester Glenn Subaru Team

November 02, 2023

We did have a mixup in arrival time for the oil change. Yet, we were accommodated and our visit was pleasant. One thing. The TV. Is on in the waiting but you can not hear it. Annoying to say the least More

by ckhoury5@aol.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Conroy Svs. Consultant, Brandon Grace Delivery Coordinator
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Nov 03, 2023 -

Lester Glenn Subaru responded

Hi! Thank you for your feedback on your recent visit! We appreciate your understanding regarding the mixup in arrival time and are glad that you were accommodated and had a pleasant experience! If you have more comments or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction! Happy Driving, The Lester Glenn Subaru Team

November 02, 2023

I am very happy with the service of Lester glen Subaru, there’s attention and kindness. I love to Subaru and their quality. More

by vilmayel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Lester Glenn Subaru responded

Hi vilmayel, We're thrilled to hear about your positive experience with our team! Your satisfaction is important to us, and we appreciate your kind words about the attention and kindness you received! We love Subaru too and are glad you appreciate their quality. If you have more to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure you have the best experience possible! Happy Driving, The Lester Glenn Subaru Team

November 01, 2023

As always they were very accommodating, informative, efficient and keeping my Subaru running like a dream. More

by lucy07461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Lester Glenn Subaru responded

Hi lucy07461, Thank you for your positive feedback! We're delighted to hear that our team continues to be accommodating, informative, and efficient in keeping your Subaru running smoothly! Your satisfaction is important to us, and we're here to ensure your vehicle remains in great condition. If you have any more comments to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to serve you! Happy Driving, The Lester Glenn Subaru Team

November 01, 2023

Nicole, MY customer service person is outstanding! ! Kind, considerate and most knowledgable. I am appreciative of her help and her concern to make sure that all is well with my Subaru. (My second outb More

by OPTIMUMHEALTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano and the service technician who worked on my car
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Nov 02, 2023 -

Lester Glenn Subaru responded

Hi OPTIMUMHEALTH1, Thank you for your feedback about Nicole! We're delighted to hear that she is outstanding, kind, considerate, and knowledgeable. Providing excellent service and ensuring the well-being of your Subaru is important to us! We appreciate your loyalty as a second-time Outback owner. If you have more comments to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to serve you! Happy Driving, The Lester Glenn Subaru Team

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