Lester Glenn Subaru

I've leased multiple vehicles in my life, and this was hands down the WORST sales experience imaginable. We called a week ahead to get pricing, I spoke with Dan who quoted me a special they were runni was hands down the WORST sales experience imaginable. We called a week ahead to get pricing, I spoke with Dan who quoted me a special they were running. At least 3x during the week someone called, very friendly, to ensure that we would be keeping our appt. We drove 40 minutes and checkbook in hand, I was ready to purchase the vehicle. Our salesperson was very inexperienced so had to keep going to speak with someone regarding the deal. He came back with a price that was far in excess of the quote. He then brought me a copy of the quote and it was what we had been told on the phone. After another few visits, Dan returns and tells us he would do us a big favor and honor this deal (which I still can't figure out how that was a favor). The catch was that I had to take the one car they had in this class, with a dent and miles on it. We asked if we could have that deal with a new car, without a dent, and his tone changed dramatically. While the salesperson had told us that new cars come in every day, and the girl on the phone told us they had tons of inventory for the car we were interested in, Dan then said we would have to wait 12-16 WEEKS! When I told him we weren't interested and this was clearly a bait and switch he started shouting at us, jumped out of his seat and really created a scene. Other sales people were actually looking at us with an expression that told me this wasn't the first time he's behaved so unprofessionally. I am still shocked about the entire experience. More

Jack was so knowledgable and friendly. He was patient in answering all of my questions and helped me get the car I wanted for a price that was close to my target (also thanks to Lonnie in the finance office answering all of my questions and helped me get the car I wanted for a price that was close to my target (also thanks to Lonnie in the finance office). Overall, an unexpectedly easy and pleasant experience! More

John Wilson was an excellent sales representative. As someone who has purchased new vehicles for almost 40 years in dealerships throughout the United States, and four through Lester Glenn in the past ten someone who has purchased new vehicles for almost 40 years in dealerships throughout the United States, and four through Lester Glenn in the past ten years, I can honestly say that John and Lester Glenn Subaru are exceptional. The low pressure sales, attentive customer service and willingness to work with the customer make the entire shopping experience pleasurable. I highly recommend John and Lester Glenn Subaru. More

absolutely awesome experience from the minute I walked through the door to the time I left .took the time to answer all my questions and things I didn't even think about very helpful I would definitely r through the door to the time I left .took the time to answer all my questions and things I didn't even think about very helpful I would definitely recommend them to anyone wishing to purchase a vehicle. Above and beyond my expectations ....Thanks More

We have purchased many cars in the past, and this staff, by far, was the best!!! all the names above were great. will pass this along to all my friends by far, was the best!!! all the names above were great. will pass this along to all my friends More

Bob Sweeney and the team at Subaru worked tirelessly to help me get into a New Legacy. They could have just said no but they didn't. Great work, I truly appreciate it. help me get into a New Legacy. They could have just said no but they didn't. Great work, I truly appreciate it. More

I recently purchased a Subaru Outback from this dealership. It was a great experience from the moment I walked in the door. My salesman, Jay Jackson was very knowledgable about the car I wanted to dealership. It was a great experience from the moment I walked in the door. My salesman, Jay Jackson was very knowledgable about the car I wanted to purchase . I was also looking to trade in a Forrester. Jay was very friendly and professional as was his manager Dan. I was allowed to take the car for an extended test drive so I was positive I wanted to purchase it. The entire transaction, from trade in to purchase was stress free!!! More

Bought my 2013 Outback last month and love it. Had a great experience at Lester Glenn Subaru. Wish dealing with the banks was this simple! Everyone was friendly and knowledgeable about the vehicles. great experience at Lester Glenn Subaru. Wish dealing with the banks was this simple! Everyone was friendly and knowledgeable about the vehicles. More

Our experience with the Lester Glenn personnel was magnificent. From the sales person, ( John Wilson) to the service department, (Kathy) It was a "Home Run." The people we dealt with were friendly, k magnificent. From the sales person, ( John Wilson) to the service department, (Kathy) It was a "Home Run." The people we dealt with were friendly, knowledgeable, sincere, and HAPPY. They worked with us every step of the way to be sure we were totally satisfied. We would, and have recommended Lester Glenn to friends and family. More