Lester Glenn Subaru

jerry great service, great product. finance & car insurance coverage took long periods; other than that, everything was great. would like to thank Fred, h great service, great product. finance & car insurance coverage took long periods; other than that, everything was great. would like to thank Fred, his manager, & all the rest. More

AN OUTSTANDING EXPERIENCE IN BUYING A NEW CAR I want to pay the highest of compliments and praise to Lester Glenn Subaru for an outstanding experience in buying my new 2014 Subaru Outback. I will I want to pay the highest of compliments and praise to Lester Glenn Subaru for an outstanding experience in buying my new 2014 Subaru Outback. I will recount my experience below. - SALESMAN: I had Jack Gehaghty as my Salesman. Jack was outstanding and a pleasure to deal with both on a personal and professional level. He was professional, knowledgeable and at the same time low key/laid back. During my initial visit I was close to leaving as the car model and color I wanted could not be found. Jack worked with me and set me up with something even better at a fair price. Don't be fooled, let Jack guide you and he will lead you to what you need, want, and like. - SALES MANAGER - Donato Jensen. Donato was the same. He will help you with any of your problems and will sharpen his pencil to get you the best deal. He is an outstanding professional. - FINANCE MANAGER - Mike Smith. Mike is the Finance Manager, who can take a tedious process of paperwork and make it enjoyable and easy to understand. He takes his time, explains everything, and will handle all your questions with patience. - COMPETITIVE PRICING: After comparing pricing at other dealerships, Lester Glenn Subaru offered competitive pricing. (Of course, we always want to pay less...laughing, but this was a very fair price.) - THE BUYING PROCESS: Lester Glenn Subaru was organized, efficient, like a well oil machine. All the employees were impressive with a culture and mission of giving the customer complete satisfaction. To Lester Glenn Subaru, complete customer satisfaction are not just words but a mantra the employees believe and practice. - PROMOTION FROM WITHIN: Lester Glenn makes a commitment to all its employees to promote from within. They reward performance and loyalty back to their employees. During a conversation with another employee I was so impressed to find one of the employees, who started in "the lot" washing cars, was now the Sales Manager. This loyalty and commitment shows in all their employees. - I highly recommend Lester Glenn Subaru to anyone. They are like the Marines of car dealerships. (I speak from experience as I am a 30 year Marine Corps veteran of two wars). Lester Glenn is elite, outstanding and they get the job done for the customer. More

Great Deal I initially chatted with Stacy about a Crosstrek in their inventory. She responded via email within 30 minutes, was very friendly and provided the inf I initially chatted with Stacy about a Crosstrek in their inventory. She responded via email within 30 minutes, was very friendly and provided the information that I needed. The next day, we drove out to see the car but it had been sold earlier in the day. I was saying, "See ya, bye" when Jack said he was sure he could make a deal we would love. We had not driven the hybrid so he took us for a drive. He explained everything clearly and patiently from the hybrid engine to the monthly payments. His deal for the Crosstrek was substantially less than the two other dealerships we had visited. His offer for our trade-in was significantly higher than the last dealer we were at. He was a great combination of laid back and knowledgeable with a lot of friendly added. Mike was so efficient that the financial part of the deal was a breeze. They took as much time with us as we needed but didn't waste our time. The free oil changes are a nice bonus. We got a great deal, a beautiful car and enjoyed working with everyone there. More

Outback Everyone at the dealership was very helpful who I had come in contact with. My salesman, Jack was very patient and easy going. He helped to make the Everyone at the dealership was very helpful who I had come in contact with. My salesman, Jack was very patient and easy going. He helped to make the process very comfortable and painless. Jack took as much time as I needed to explain and answer any questions that I might have had. I appreciated his professionalism and courtesy. Everyone else involved helped to make this a smooth and easy transition for me without any difficulties as I moved from one lease vehicle to another. I would recommend this dealership to anyone considering buying or leasing a Subaru and ask for Jack. More

VERY HAPPY CUSTOMER Lester Glen Subaru has to be the most warmest, friendliest and truly caring dealership that I have been in my 40 years of cars.....I feel so honored t Lester Glen Subaru has to be the most warmest, friendliest and truly caring dealership that I have been in my 40 years of cars.....I feel so honored to be part of the (Lester Glen) family. Have been using service since I moved down to this area and must compliment Kathy Ottmer on her professionalism. She has earned my complete trust. Both Kathy and my sales rep Ann Marie Napoli are a true asset to your dealership. Please keep up the "Great" work and in turn you will continue to be a TOP Dealership With Warmest Regards, Joanne & John Smolen More

Thanks Josh I called a bunch of dealers in the area trying to pre-order a 2015 WRX. Lester Glenn was the only dealer who was even willing to work with me. Josh wa I called a bunch of dealers in the area trying to pre-order a 2015 WRX. Lester Glenn was the only dealer who was even willing to work with me. Josh was great, he took care of everything and the car even came in a week early. Thank you! More

Awesome Buying Experience at Lester Glenn Subaru I was finally ready to purchase my 4th Subaru after putting over 240 K on my 07 Outback. Spent a lot of time researching Subaru dealers and I knew I w I was finally ready to purchase my 4th Subaru after putting over 240 K on my 07 Outback. Spent a lot of time researching Subaru dealers and I knew I would eventually wind up at Lester Glenn. I'm glad I did. Got a great deal on a 14 Limited CPO. Jack Geraghty was a pleasure to deal with and was extremely knowledgeable about everything Subaru. He spent a lot of time with me to go over the car from top to bottom. Even helped me sync up my Bluetooth. No pressure and no haggles led to an awesome buying experience. John P. also went out of his way to make sure I was happy with my car. Free oil changes for the life of the car was also a great incentive! I would highly recommend Lester Glenn for purchasing a new or used Subaru. More

Wonderful Experience & Great Process Kyle Gibson was fantastic. Didn't know what I wanted (Outback or Forester). Tried 5-6 cars with different interiors and levels, .... he was so very p Kyle Gibson was fantastic. Didn't know what I wanted (Outback or Forester). Tried 5-6 cars with different interiors and levels, .... he was so very patient as I tried each. Fortunately I narrowed it down with his help and the numerous driving runs - even switching drivers so we could both test it out. Was knowledgeable and very accommodating. NEVER tried to be pushy or force a deal. Spent from 12:30-5:30 pm with him. It was at my pace, answering my questions, understanding my needs/concerns. Only when I figured out which model and the feature trade offs I wanted to make, then talked about "purchase". I thank him immensely for granting me the space to go thru the process comfortably. The $3K off 2014 Outbacks, free oil changes/filters for life, and loaner cars is why I drove 40 miles to THIS dealership versus others. Also, they had the most extensive inventory of all the Subaru dealers within 60 miles. More

Amazing Service! I bought my first car with Lester Glenn back in 2012 and the service was amazing back then also, so I knew when my car was totaled that I would go bac I bought my first car with Lester Glenn back in 2012 and the service was amazing back then also, so I knew when my car was totaled that I would go back to them for my new car. Josh and Donato are amazing! They both helped out with everything I needed and even explained the GAP insurance to me since I had no idea how that worked. Everyone is super friendly there and willing to answer any questions you have. If your looking for amazing service and friendly people Lester Glenn is defiantly the place to go! More

New car sale John Riggio was knowledgable, helpful and did not "push" to close the sale if I was not satisfied. I felt that a fair price was negoitated for both t John Riggio was knowledgable, helpful and did not "push" to close the sale if I was not satisfied. I felt that a fair price was negoitated for both the dealership and myself. More