Lester Glenn Subaru

Purchased an Outback thanks to Ann Marie Napoli Sirs, On May sixth I purchased a 2015 Subaru Outback from Lester Glenn Subaru. Our Sales consultant was Ann Marie Napoli, a person with thorough Sirs, On May sixth I purchased a 2015 Subaru Outback from Lester Glenn Subaru. Our Sales consultant was Ann Marie Napoli, a person with thorough knowledge of the Outback and more importantly for me, the safety features. I found her to be extremely helpful in that she was able to answer any and all questions immediately and with a professional acumen seldom seen in todays’ workforce. Her pleasant and affable personality eased any trepidation I had with regards to shopping for a new vehicle. Ann Maries’ patience when answering my myriad of questions was a big factor when deciding to actually purchase the Outback. Her descriptions of the “blind spot warning” and other safety features helped me to understand what to expect in real-time driving situations. Ann Marie gave us a very fair deal on the vehicle and she was very helpful with the insurance and financing. I feel that it’s important to recognize professionalism and Ann Marie Napoli is a tremendous asset to your dealership, representing the very best in the Lester Glenn Subaru workforce…I give her and Lester Glenn Subaru a rating of five out of five and will absolutely purchase from your dealership again. Thanks, Jim McGurk More

Very Excellent Team Ryan Hickman & Donato Jensen Ryan is an awesome salesperson, who knows his stuff while being respectful, patient, caring. Donato handled the finance end with integrity and efficie Ryan is an awesome salesperson, who knows his stuff while being respectful, patient, caring. Donato handled the finance end with integrity and efficiency! Just Fantastic! More

Bought a new Legacy Jack treated me the way I want a salesman to. He listened to what I said at the start and used my info to help me make a choice that was correct for m Jack treated me the way I want a salesman to. He listened to what I said at the start and used my info to help me make a choice that was correct for me. I was not oversold or pushed for something I didn't want. Throughout the process he kept my needs and wants in focus. He took the time to show me the car I eventually ended up purchasing and explained many of the "new" features that I might not have had experience with such as the EyeSight and lane change assist. When we purchased the car, he then took a lot more time to fully explain the features to us. And the price was right where I expected it to be for both the new car and my trade in. More

HORRIBLE experience. Thanks, Donato! Kyle, the salesman who helped us, was great. Donato, the finance guy, was a real jerk. Horribly unprofessional. "Well what did you think you were g Kyle, the salesman who helped us, was great. Donato, the finance guy, was a real jerk. Horribly unprofessional. "Well what did you think you were going to pay?" "If you want a lower total, you're going to have to pull more money out of your pocket." "We already called it in to the bank. They did their job by giving you a rate. The price is final, that's not going to change. Our job is to make sure you drive the car off the lot. Your job is to figure out how long it's going to take to pay off this car." "So you're just taking the monthly payment and multiplying it by 60? That doesn't matter. Your monthly payment is what matters. You need transportation. That's all that matters. You're going to be driving this car in 6 years anyway, right?" "The bank already knows you have another car loan out. They're not stupid." Is this guy serious? How does he have a job? Terrible customer service. I was ready to buy the car right then and there. This &$%#@# completely changed my mind. I liked the car, but I'll be headed to another Subaru dealer. Sorry, Kyle. You were a huge help, and I really wish I'd been able to give you your commission. Unfortunately, Donato single-handedly dissuaded me from doing any further business with Lester Glenn Subaru in Toms River. More

2015 Outback Ltd w/nav, eyesight Researched and drove multiple vehicles before deciding on the Outback, Found the exact car at the best price in stock at Lester Glenn. Test drove and Researched and drove multiple vehicles before deciding on the Outback, Found the exact car at the best price in stock at Lester Glenn. Test drove and decided to buy. Staff was extremely knowledgeable and very friendly. Made sure we understood every step of the buying process. A very enjoyable experience. Thanks Jack for all your help. More

Legacy Limited " Best new 2015 " On January 19, 2015 I went to "look" at the 2015 Subaru's at Lester Glenn Subaru on Route 37 W in Toms River. At first I did not see a car that I wou On January 19, 2015 I went to "look" at the 2015 Subaru's at Lester Glenn Subaru on Route 37 W in Toms River. At first I did not see a car that I would like in the price range THAT I WAS THINKING. I had researched the value of the car I wanted to trade in before I went there and I PICKED the highest trade value that I could find. I didn't need a car "WITH EVERYTHING" but I wanted a reliable car that would last me a long time. I first spoke with the manager John Puglisi and told his that I was considering either a Subaru legacy or a Honda Accord. He took the time to explain the quality of the Subaru Symmetrical All Wheel Drive system ( WHICH HONDA DOES NOT HAVE) and offered to do a hands on appraisal of the car I wanted to trade, so he could help me understand the best trade value. Then he had a salesman, Jay Jackson, show me a Legacy Limited that was on the showroom floor. IT HAD LEATHER INTERIOR, A MOON ROOF PACKAGE AND EYESIGHT DRIVER ASSIST. ** IT HAD EVERYTHING ** the gave me the best price the could on the Legacy and the highest trade value that I wanted. this was the absolutely the best car buying experience that I have ever had and I am now driving a car that I get compliments on every day from everyone who sees it, even from parking attendants. YOU GOTTA GO SEE JAY JACKSON AND LET HIM HELP YOU PICK YOUR NEXT CAR. More

Excellent experience! My fiance bought me a XM receiver for my 2012 Forester & when it came in I scheduled the installation. A few days before my appointment I received a My fiance bought me a XM receiver for my 2012 Forester & when it came in I scheduled the installation. A few days before my appointment I received a phone call to schedule a VIP with the sales department. I was reluctant to trade in my car for a new one as I still owed 4 years worth of payments. Anne Marie & Donato put together such a deal that I couldn't refuse. More

Lucille Zelinsky Ann Marie Napoli was my salesperson. It was a pleasure working with her, the entire process went very well, she was very personable. I never thought I Ann Marie Napoli was my salesperson. It was a pleasure working with her, the entire process went very well, she was very personable. I never thought I would be leaving that evening with a 2015 Subaru Impreza. I am very happy with my new car and I thank Ann Marie for the great service she gave us.I would recommend her to anyone who was looking for a stress free experience buying a car !!!!! More

No pressure no hassle pleasent experience I went with my mother in law to purchase a Subaru Legacy. I had called in advance to make sure the car was out front Ryan had it warmed up and ready t I went with my mother in law to purchase a Subaru Legacy. I had called in advance to make sure the car was out front Ryan had it warmed up and ready to go for a test drive. The purchase went smooth no problems and a fair price. In the future I would not hesitate to buy another car from Ryan a true gentlemen. More

I Highly Recommend Ann Marie Napoli and Lester Glenn Ann Marie Napoli was our salesperson at Lester Glen Subaru. We had a great experience and wound up buying a 2015 3.6R Legacy Sedan. We are thrilled wi Ann Marie Napoli was our salesperson at Lester Glen Subaru. We had a great experience and wound up buying a 2015 3.6R Legacy Sedan. We are thrilled with the car and the service we received during our sales process. I would highly recommend Ann Marie and I plan on buying my next car from Lester Glenn. More