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Lester Glenn Subaru

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,153 Reviews
Lester Glenn Subaru is a new Subaru dealership located in Toms River, NJ. Lester Glenn Subaru also offers used cars and certified pre-owned Subaru vehicles. The Lester Glenn Subaru Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Subaru vehicle. From oil changes, to tire rotations, keep your Subaru road-ready with the Lester Glenn Subaru team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Subaru in Toms River, NJ!
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1501 Route 37 West

Toms River, NJ

08755

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Showing 3,153 reviews

January 18, 2025

The wait time was long. Otherwise ok.staff was great as always. Cathy was great at going out er what was done send what will need to be done at next service More

by JOJOP306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Lester Glenn Subaru responded

Hi JOJOP306, Thanks for sharing your feedback! We're glad to hear that Cathy took great care of you by clearly explaining the services completed and what will be needed for your next visit. We apologize for the longer wait time, but we're grateful for your understanding. We look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

January 17, 2025

Bill Paglia has been wonderful from the day our car was taken into the Lester Glenn Collision Center. He has consistently kept us up to date on repair progress, explained the insurance process and where ou More

by mbf5662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Fox
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Jan 17, 2025 -

Lester Glenn Subaru responded

Hi Bill, Thanks for sharing your great experience with us! We're so glad Bill was able to keep you informed every step of the way, from repair progress to the insurance process. His commitment to providing clear updates and realistic timelines truly makes a difference. We appreciate your recommendation and are always here if you need anything else! Happy Driving, The Lester Glenn Subaru Team

January 17, 2025

As usual, the experience was positive. Eric did a great job explaining what was to be done and keeping me advised during the 2 hours. And.......love your coffee and popcorn machines!! More

by ND1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Lester Glenn Subaru responded

Hi ND1970, Thanks for sharing your experience with us! We’re so glad to hear that Eric took great care of you and kept you informed throughout the process. We're also happy to know that you enjoyed our coffee and popcorn machines – we love adding those little touches to make your visit more enjoyable! We look forward to serving you again soon! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

They did a great job as always! ! The staff was very friendly and nice! Thank you for all your help. More

by BERAUDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lester Glenn Subaru responded

Hey BERAUDT, Thanks for sharing your experience! We're so happy to hear that you had a great visit and that our staff made you feel welcome. We always strive to provide excellent service, and your feedback means a lot to us! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

We are always pleased with the service. Kathy is fabulous and knowledgeable about what we need More

by SSCHWARTZ101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lester Glenn Subaru responded

Hey SSCHWARTZ101, Thanks for sharing your experience! We're thrilled to hear that Kathy provided you with excellent service and was able to help with all your needs. We always strive to ensure our customers leave satisfied, and it's great to know Kathy is making such a positive impact! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

your service advisor along with the valet were very accommodating and keeping me informed on the prognosis of the issues with my battery. More

by CHENPDCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lester Glenn Subaru responded

Hi CHENPDCM, Thanks for sharing your experience! We're thrilled to hear that our service advisor and valet team made you feel accommodated and kept you in the loop regarding your battery's condition. We know how important it is to keep our customers informed, and it's great to see that you felt well taken care of. If you ever need further assistance or have any questions in the future, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

Lester Glenn is on top of what they say before your service & honest when their done. Happy when I leave. More

by LSCPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lester Glenn Subaru responded

Hey LSCPS, Thanks for sharing your experience! We're thrilled to hear that our team met your expectations and that you left happy. We always aim for honesty and transparency, so it's great to know you felt that throughout your visit. Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

I needed a passenger side mirror, the mirror price was reasonable, but if I wanted painted to match my car, The paint job was $200.00. That is not reasonable.. More

by JJBATE0617
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Lester Glenn Subaru responded

Hi JJBATE0617, Thanks for sharing your experience with us! We have shared your review with our management team and we're glad to hear that Bert was able to work with you! To clarify, our collision center has standard charges that are applied when completing jobs like these. We understand that pricing is important, and we're happy that we could come to a resolution that worked for you. We appreciate your understanding and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

Sales and service are excellent pricing very competitive and reasonable and affordable and friendly well worth the visit highly recommended More

by FRANKAGUGLIARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Lester Glenn Subaru responded

Hi Frank, Thanks for sharing your fantastic feedback with us! We're so happy to hear that both our sales and service teams exceeded your expectations! Offering competitive pricing, along with friendly and affordable service, is always our goal, and it’s great to know we hit the mark. We truly appreciate your recommendation! We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

I had an electrical system problem on my 2019 Outback. Kathy was so very helpful, and she made sure that work was done as soon as possible, and that it was completely covered More

by TOGUNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Lester Glenn Subaru responded

Hi TOGUNZ, Thanks for sharing your experience! We're happy to hear that Kathy was so helpful in getting your Outback's electrical system issue handled quickly and efficiently! It's great that she made sure everything was covered and that you felt well taken care of. We appreciate your trust in us and look forward to assisting you in the future! Happy Driving, The Lester Glenn Subaru Team

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