Leith Toyota

We have a 2000 Landcruiser that we had serviced at Leith to replace the timing belt, water pump and front brakes for a total $1731.38 on 12/21/12. They had the truck for 4 days to do this work... Our bill s to replace the timing belt, water pump and front brakes for a total $1731.38 on 12/21/12. They had the truck for 4 days to do this work... Our bill states all parts and labor is under warranty for 12 months / unlimited miles. We were on vacation in Fla. this July and started to hear a roar from the driver side front tire area. We went into a dealership in Fla. and was told we had 1/2" of play in that wheel bearing. They readjusted the wheel bearing for $85. This adjustment should have been apart of the 12/21/12 front brake repair from Leith and under warranty. After returning from vacation we called John at Leith four times without a return call. We then called the service manger who would not return our call but had a service advisor call us, Cory Strickland. Cory stated he didn't think repacking the wheel bearing was a part of the brake repair but he would check and get back with us. No one has called back... More

Sheila worked with the service staff to repair my truck within budget, excellent experience, I wish all dealers were this easy to work with. Thanks within budget, excellent experience, I wish all dealers were this easy to work with. Thanks More

We had been looking for a new car for a month. We had been given the run around & flat out lied to by other dealerships. We were close to giving up! Because of our bad experiences we assumed that a huge been given the run around & flat out lied to by other dealerships. We were close to giving up! Because of our bad experiences we assumed that a huge dealership like Leith would never be able to get us into a car. We knew that our credit scores would create a challenge w/ getting financed. As a last stitch effort we contacted Reggie Henriquez. He was confident that he could help us. My wife completed the online application and in a matter of hours Reggie was calling w/ good news! It was great news....a new 2013 Camry!! My wife and I had a great experience at Leith Toyota. We were greeted with a friendly smile from one of the managers. Most importantly we felt very important. Reggie was a great salesman he was honest and very knowledgeable. He has a strong background w/ auto financing. He knew exactly what was needed for our unique situation to get us financed. Reggie gave us a good price for our trade-in and we also received a deep discount. The Leith Toyota Lifetime trust is an awesome bonus too! We are so happy with our new Camry! More

Before I ever even got to the dealership I had been emailing back and forth with Craig Shatilla. He was friendly, responsive and very helpful. I felt confident that I would have a good experience alr emailing back and forth with Craig Shatilla. He was friendly, responsive and very helpful. I felt confident that I would have a good experience already at that point. When I got to the dealership Craig met me and turned me over to Jason Lambert who would be my sales person. I had already done plenty of online research before ever going to the dealership so had a good idea of what I wanted. Jason was easy to work with and it was a no-pressure experience. Rhonda was the business manager (?) handling the finance side of things with me and I just enjoyed talking with her. Overall, I couldn't have asked for a better experience. More

This was my second time buying a car at this dealership. I was pleased with the service and sale of the first car I and it made sense to go back there for a second time. I was very pleased with Allen Benson I was pleased with the service and sale of the first car I and it made sense to go back there for a second time. I was very pleased with Allen Benson and how patient he was until I finally decided to buy the RAV4 . Pam also was a great help in helping me decide! Thanks to both of you! More

Reggie is an excellent, knowledgable and honest salesperson. He patiently informed me about all of the features and differences between models. I highly recommend him! salesperson. He patiently informed me about all of the features and differences between models. I highly recommend him! More

Agusto was very helpful and patient with me! He has excellent customer service skills! The entire experience was wonderful from the moment we walked on the lot until the time we left. It took less than excellent customer service skills! The entire experience was wonderful from the moment we walked on the lot until the time we left. It took less than 4 hours to by a new car, including financing! More

This is the second time I have gotten a vehicle from here. My first truck was a tundra and I just traded that in For a 4runner. Both experiences were good. Scott is a straight forward guy and outta on here. My first truck was a tundra and I just traded that in For a 4runner. Both experiences were good. Scott is a straight forward guy and outta on your side when out comes to getting the vehicle you want with in reason. Highly recommend going here for your next vehicle. More

I was in the market for a mini-van and had chosen the Toyota Sienna. I was ready to buy that day but I could not get the salesperson (Rick) to give me a price. He said he would talk to his manager and ca Toyota Sienna. I was ready to buy that day but I could not get the salesperson (Rick) to give me a price. He said he would talk to his manager and call me that night. Well, he didn't call and didn't call and so finally I called him. He informed me that he had to get HIS car fixed and that it was very important that he do so and that he would call me back in 30 minutes. He didn't. So an hour later I called the dealership to talk to someone else. Then he called. When I asked for a price, he said he wouldn't give it over the phone and would I come in. At this point I became very angry. I stated that I had JUST BEEN in and he wouldn't give me the price then. It was an hour drive round trip and I wasn't about to make it again unless I was ready to sign the papers. I was about to lay down around $40K for a vehicle and I was ready to do so that night. All I wanted was a price. Any idiot would know to comparison shop when laying out that kind of money. He wouldn't do it, but put his manager on. This is where it really got fun. Remember, I was a customer who wanted to buy their product and wanted to do it right then. And they STILL wouldn't give me a price! What kind of business won't tell you how much their product is?! At this point the manager starts to argue with me. Yes, argue. He tells me that he can't meet the prices of Toyota in Apex and that I've wasted everyone's time and how unfair it all is. Here I was trying to purchase a car and the manager is literally yelling at me and rather than give me a price, he is giving me his business woes. After being so rudely interrupted, yelled at and insulted, I hung up and went straight to Toyota of Apex. Not only did they beat the price, they were friendly, competent, and went out their way to get what I wanted. They didn't have the color I wanted, (the one that was already in stock at Leith) so they searched until they found it. I will wait a month to get it - they had to ship it directly from Japan- but I don't mind. I would rather do that and give them my loyal business than ever set foot in Leith Toyota again. If that is how they treat a potential customer, how on earth do you think they would treat you once they already have your money? More

I have leased Toyota RAV4 2011, Scott work very hard to finish the deal with me, he is the person change my mind to purchase this Vechile. Over all the employees are very helpful. Managers are also very finish the deal with me, he is the person change my mind to purchase this Vechile. Over all the employees are very helpful. Managers are also very nice to help Scott to finish up the deal. I am Toyota fan, I have purchased Sienna, Camry, and now small SUV. Leith store over all very clean and all sales people looks very professional, and well dressed. Thanks, Khalid Ken Khan 3008 Fineberg Ct Wake Forest, NC 27587 More