Leith Toyota

Great Experience My husband and I picked up our wonderful Creme de Brule Toyota Highlander yesterday from Leith Toyota Scion. Car buying is never easy but with the ex My husband and I picked up our wonderful Creme de Brule Toyota Highlander yesterday from Leith Toyota Scion. Car buying is never easy but with the expertise of James Spallino and later also Terry Eackles we were able to find the car we wanted at the rate we wanted in a relaxed friendly atmosphere. We will recommend this great dealership to others and thank our friends for steering us to Terry and James after they also got a Highlander. More

amazing expensive after some bad luck I have bought several cars here in the past as they always go above and beyond. Someone hit my car after it was only 2 weeks old and totaled it. I cal I have bought several cars here in the past as they always go above and beyond. Someone hit my car after it was only 2 weeks old and totaled it. I called the dealership and spoke with the sales manager Ray. He was incredibly accommodating and gave me an amazing price on my new car. I mean unbelievable deal because of my accident. Insurance cover most of the price. My sales person was John Clark and he was laid back but very helpful and made the sales part painless and Tyrone in finance had me out of there so fast I though he was joking when he said I had filled out all the paperwork. Less than an hour by far in finance. It was a great experience and I highly recommend Leith Toyota. More

Relaxed John Clark made us feel very relaxed as he was not pushy but very educational about the car we were purchasing. Did an excellent job and I rate him v John Clark made us feel very relaxed as he was not pushy but very educational about the car we were purchasing. Did an excellent job and I rate him very highly. Ask for John Clark for your new car needs More

Be Prepared to Dance or Pay Up If you're coming in to lease or buy be prepared to do the dance or be prepared to pay more than you need to. I'd suggest asking for the salesperson I If you're coming in to lease or buy be prepared to do the dance or be prepared to pay more than you need to. I'd suggest asking for the salesperson I worked with as he was the best part of the experience. I am a former Saturn owner and I loved them. Fair price, no negotiating, great service all the way through owning the vehicle. I miss that company. A lot. I guess it's the car dealership culture so I'm not sure if it's any better elsewhere. This is my 3rd lease with these people, 4th from Toyota. Every time I've come it's been a game of maneuvering through a price point that puts more than enough in the dealership's pocket or pushing them hard. I hate it. I wish they could just give a fair price upfront so everyone is happy. But it isn't. So we do the dance. So here's my rundown. The good: They are easy to get to so maintenance is easy to deal with. The salesperson, Kaisser Abdulhalim, was actually pretty easy going and honest. Of all the salesmen I've dealt with he was the best so far. I'd ask for him if I were you. He didn't pressure me to do something I didn't want to do, and was patient when I took the time to read the forms he wanted me to sign. I ended up with a good car. It runs well and I anticipate no hassle owning it. They have a shuttle service which helps when i drop the car off for service. The 25K miles or 2 years service and lifetime oil changes is good. The bad: Another experience entirely of Alan Broughton, the sales manager. You know the drill, he sits back, away from the salespeople and has secret conversations out of earshot. My trade-in was undoubtedly in need of some repair but the number he came up with was ridiculously arbitrarily high. He tried to use that figure to justify an outrageous price on the lease I was looking at. I gave a figure, based on the advertised price, cap cost reduction and tax and registration costs which, had he just agreed to, would have been a fine profit for them and a happy customer. Instead he tried to say I didn't know what any of that meant and that it was actually much higher. I admit I do not know all the details, but what he didn't know was I had spoken to another person at the dealership a few days before about another model car. I used the same formula to calculate the lease price they were offering on another car on the one I wanted and came to the figure I offered. He was trying to make me feel unsure of myself and my ability to figure out what was fair. Even Kaisser was getting frustrated. Finally, he offered a higher model car at a better rate- still more than I wanted to pay but at least not a ridiculous figure- saying he could do it because the depreciation was lower. So, WHY COULDN'T HE HAVE SAID THAT 2 HOURS BEFORE?? Because that's the other tactic- keep you there to wear you down. We finally got a lower lease rate- one that I could live with, and that would have been enough for me already but next, I had to deal with the guy processing the paperwork. i was unlucky enough to get Tyrone Yarborough. The previous 2 times I was there, I had Stanley Jones- personable, laid back, did his bit about trying to up-sell but was fine overall. If I go back for another round of this dance there, I will insist on him. Tyrone was pushy, and took every no I gave and tried to insinuate either with a comment or a look that I was stupid for not taking his advice. He didn't like it that I kept reading the agreements and asking questions. He kept trying to phrase things like I was getting a great deal based on the over bloated repairs estimate Alan gave. I pointed out that I never asked them to itemize the issues while we waited because I was sure they would have come in much lower. But what really ticked me off was that he tried to distract me while handing me a contract and saying if the bill for the already overpriced repair estimate on the car was any higher than they already agreed (which had to be $1,000 higher than the actual issues AT LEAST) they would bill me for it! I told him I am signing this agreement only with the clear understanding that I release all liability for the trade in and was ready to walk out the door otherwise. He tried to make a joke of it but he was obviously angry. He went to the sales manager's office and came back saying that the totals wouldn't change. I had my iPhone voice recorder going when he said that and I hope I'll never have to play it for a lawyer if some bill ever shows up. So in the end, and 4 hours later, I think what I got was got was reasonably fair for a good vehicle. If you are ready to put your dancing shoes on you too can hopefully walk out in the same situation. More

John Clark at leith Toyota John made this the most painless car buying experience ever. I knew what I wanted and he gave the best deal for it. I definitely recommend. John made this the most painless car buying experience ever. I knew what I wanted and he gave the best deal for it. I definitely recommend. More

a great experience buying our new Tundra The staff at the dealership were very helpful and my wife and I are very happy with our Tundra. We will tell our family and friends to buy their Toyot The staff at the dealership were very helpful and my wife and I are very happy with our Tundra. We will tell our family and friends to buy their Toyota here. More

Phenomenal customer service!!! Thank you for the great experience and service I had on Saturday July 18, 2015, with the installation of an air bag part for my 2006 Toyota Corolla. Thank you for the great experience and service I had on Saturday July 18, 2015, with the installation of an air bag part for my 2006 Toyota Corolla. The service staff member who helped me, Shelia Hinnant, went above and beyond. Form beginning to end the process was painless. I had my reservations about taking my car to the dealership, even for a safety recall, but Mrs. Hinnant quickly and professionally took care of my needs and concerns when I dropped my vehicle off. Picking up the vehicle went just as smoothly, as dropping it off. I will certainly tell all my family and friends about the service experience I have had and look forward to returning in the future. Thank You! More

Awesome customer service experience! The best car buying experience I have ever had. Everyone was helpful, specialy John Clark. They where not pushy. They heard my preferences and gave me The best car buying experience I have ever had. Everyone was helpful, specialy John Clark. They where not pushy. They heard my preferences and gave me the best option for my budget. Thank you Leith Toyota;) More

Great car buying experience!! Everything was smooth and Terry was very helpful! I love my new Corolla!!!! Got a great deal for my trade in as well! Thanks Leith Toyota! Everything was smooth and Terry was very helpful! I love my new Corolla!!!! Got a great deal for my trade in as well! Thanks Leith Toyota! More

Great experience My experience buying a car with Leigh toyota was so great and this is my third car I purchase from them. Dan Satterly is my saleman for the 3 car tha My experience buying a car with Leigh toyota was so great and this is my third car I purchase from them. Dan Satterly is my saleman for the 3 car that I purchse from them. More