Leith Toyota

Alan was fantastic in every way. He walked me through all of the perks the 4runner came with and was super knowledgeable and easy to talk to. I hope to do business with Alan again another day! of the perks the 4runner came with and was super knowledgeable and easy to talk to. I hope to do business with Alan again another day! More

Diaz Joyner was the most patient/ personable individual. He asked what I wanted, what it would take to sell me my vehicle and pursued all the objectives with the Manager (Bobby). I was 100% satisfied with t He asked what I wanted, what it would take to sell me my vehicle and pursued all the objectives with the Manager (Bobby). I was 100% satisfied with the entire process. 5 Star rating.... More

Painless experience! Awesome service and got me exactly what I wanted! Mark was great and explained everything up front and got me a great deal! what I wanted! Mark was great and explained everything up front and got me a great deal! More

Very pleased with sale process for a new 2021 Camry. This was a remote purchase. The people at Leith Toyota were a pleasure to work with. was a remote purchase. The people at Leith Toyota were a pleasure to work with. More

Terrisha was amazing! She is very friendly and goes out of her way to make the customer happy! I selected a new car and completed the pre-approval online. She had the car ready and all the paperwork togeth of her way to make the customer happy! I selected a new car and completed the pre-approval online. She had the car ready and all the paperwork together. We also worked with Solomon in finance. He made the process as easy as possible. We love our 2021 Highlander! More

Had a horrible experience with the staff at this dealership on Friday March 26, 2021. Drove 4 hours to look at a used nissan pathfinder, that was my mistake to go to a toyota dealership to look at dealership on Friday March 26, 2021. Drove 4 hours to look at a used nissan pathfinder, that was my mistake to go to a toyota dealership to look at a nissan, but lesson learned. I was told by zarina that the vehicle was being detailed as we spoke, not sure of their definition of detailed, but my standards are a lot higher and I would not have paid someone for such a shotty job. After looking over the pathfinder it had numerous scratches and door dings, the passenger side mirror would not rotate in with the buttons, the cap was broken on the radiator overflow tank and the brakes were completely wore out. After mentioning this to zarina, i told her the vehicle was overpriced compared to others I have looked at, she informed me that because of covid that they have a priced as is policy and there was no negotiating. So you know what happens next, she says she is going to the manager and leaves us sitting there, the whole time I am watching her looking at her cellphone. So then when I get up to leave, she comes over to say that the manager is ready to speak to me. So I get the same run around from him about the no negotiation, and I said thank you we have looked at others in better condition and price. So I show him one of the vehicles and he takes my phone and starts scrolling through saying that he is looking for a vin # so he can some how prove to me that I would not be getting a good deal on it. So I ask for my phone back after basically being insulted by this manager and I leave the property. Heading back towards Charlotte I receive a call from another manager asking about the reason I left without purchasing the vehicle, and I informed him that I felt the vehicle was overpriced compared to others I have looked at, he snaps back and says if you found a better vehicle just say you found a better vehicle and be done with it. Ok, so now he has pushed the wrong button. At the time I had not found a better vehicle, but to begin with when you call a potential customer and start belittling them it may be time to find a different profession. So then he wants to know how I am comparing vehicles and their value, and I told him KBB for starters, he claps back at me and says KBB doesn't sell cars and I shouldn't be using them as a reference. Which is amusing to me since on their own site map it exclaims "Get Your KBB Instant Cash Offer" How ironic. So we purchased a nissan pathfinder in charlotte,nc. with 28,000 less miles, just 2 door dings and good brakes and all electric mirrors worked perfect, for $1800.00 less. Will not ever visit a Leith dealership again because of the way I was treated The world is too big to have to deal with small minded people. More

Working with Jorge was great, he kept me up to date on inventory and ending up helping me make the final decision on a Highlander - great experience! inventory and ending up helping me make the final decision on a Highlander - great experience! More

Zarina was amazing to work with. She made sure we were 100% sure of our choice and didn’t make me feel pressured at all. She also tried to speed the process along since I had kids with me. This was the be 100% sure of our choice and didn’t make me feel pressured at all. She also tried to speed the process along since I had kids with me. This was the best car buying experience I’ve ever had. Great team! More

Great customer service, very patient and the reason I purchased a car yesterday. If all your sales person's had her personality the world would be a better place. Deborah. purchased a car yesterday. If all your sales person's had her personality the world would be a better place. Deborah. More

Craig was very helpful and accommodating. He made the process go as smooth as possible and was very informed with different features offered by Toyota. It was a pleasure working with him process go as smooth as possible and was very informed with different features offered by Toyota. It was a pleasure working with him More