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77 Reviews of Leith Nissan - Service Center
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February 09, 2017
Service review for 2/8/2017 Leith Nissan service is professional, polite, a real pleasure to interact with, and gets the work done right the first time. I am treated both with Leith Nissan service is professional, polite, a real pleasure to interact with, and gets the work done right the first time. I am treated both with respect and as a perso, not just another number. I've bought 2 cars from Leith Nissan and have them both serviced here (oh and the sales team was most excellent also). More
by Bob I.
Employees Worked With
Rashawn Bass
February 02, 2017
I look forward to visiting the service dept at Leith Nissan I truly get excited to be able take my car to be serviced by the team at Leith Nissan. Cheryl, the service manager, always gets involved with her cli I truly get excited to be able take my car to be serviced by the team at Leith Nissan. Cheryl, the service manager, always gets involved with her clients needs and ensures excellence with her service teams! Almost every time I come in for service, she inquires personally with me to ensure that I am getting 100% customer satisfaction! She directs her team to offer me the best prices too by using Nissan promotion savings coupons or package pricing! I have been a customer for at least 10 years and could not buy a car anywhere else due to my friends I have at Nissan in Cary! They are truly amazing! I just say "hats off" to a award winning service team that Bonnie, dealership manager, has at Leith Nissan in Cary! They will not let you walk out without truly getting excited to come back again! More
by Linda-ratings
January 25, 2017
Great customer service! They made me feel like they knew me forever! The smiles and the wonderful customer service. I will definitely tell others of my happy experience. They made me feel like they knew me forever! The smiles and the wonderful customer service. I will definitely tell others of my happy experience. More
by Gooddogs22
Employees Worked With
Darien Artis
January 13, 2017
Mr Bass just adds class!! Everyone here is pleasant and friendly. The atmosphere is fantastic. The place is clean. The staff do whatever is possible to make the customer happ Everyone here is pleasant and friendly. The atmosphere is fantastic. The place is clean. The staff do whatever is possible to make the customer happy. Rashawn Bass has taken care of my car needs more than once; and he always makes me feel like I am valued. Great going on customer service and your personality is welcoming. Always a pleasure to deal with the front line at Leith nissan of cary.. Rashawn keep shining you do an outstanding job. Way to go above and beyond. He took care of my car needs himself; had me in and out in about 10 minutes :-) More
by saint22
Employees Worked With
Rashawn Bass
December 18, 2016
Great Service Came into the dealership a close to closing, but was seen quickly and my advisor, Rashawn Bass, met and exceeded my expectations. Thank you for the at Came into the dealership a close to closing, but was seen quickly and my advisor, Rashawn Bass, met and exceeded my expectations. Thank you for the attentive service, Rashawn! More
by Marcus
Employees Worked With
Rashawn Bass
December 13, 2016
Very Helpful Service Manager I dropped my car off to be worked on and I was having a lot of problems with getting everything fixed but I expressed my displeasure and the manager g I dropped my car off to be worked on and I was having a lot of problems with getting everything fixed but I expressed my displeasure and the manager got in touch with me the very same day. She got my car fixed the next day. Very happy with how she addressed my concerns and made everything right. More
by n.s
Employees Worked With
Cheryl Furcini
December 13, 2016
Excellent Service-Perfect Car I cannot begin to express my gratitude to Leith Nissan, specifically Tim, for their incredible service in helping my husband find the perfect car for I cannot begin to express my gratitude to Leith Nissan, specifically Tim, for their incredible service in helping my husband find the perfect car for our family! Tim was so patient and allowed us to test drive and learn about various vehicles to help us find the best fit! We decided on the 2017 Nissan Rogue and are in love with our new vehicle!! If you're looking for top quality service, excellent cars, and an all-around stress free car buying experience, Leith Nissan is the place to go! More
by Ehaydeng
Employees Worked With
Mitch Larson , Kathy Demartino, Tim Matthews, Mitch Larsen
November 25, 2016
Fast and efficient Leith Nissan and service advisor KEN Hall were great to work with. From the moment I pulled in for routine maintenance to less than an hour later gett Leith Nissan and service advisor KEN Hall were great to work with. From the moment I pulled in for routine maintenance to less than an hour later getting my newly washed car. KEN did a great job explaining the inspection points and what it all meant and what was important. Will return happily next time I am in town. More
by IzzyR
Employees Worked With
Jason Roeser, Ken Hall
November 24, 2016
great service experience Bryan Neal was very friendly, helpful and courteous. He was helpful even though it was a very low dollar amount of service revenue for the dealership Bryan Neal was very friendly, helpful and courteous. He was helpful even though it was a very low dollar amount of service revenue for the dealership but that shows his professionalism More
by BobbyD
Employees Worked With
October 21, 2016
Loyal Customer Satisfaction Went into the service center with several issues costing abundle. The service representative told me to give him a couple of days to research a soluti Went into the service center with several issues costing abundle. The service representative told me to give him a couple of days to research a solution. The first solution I couldn't afford. The service representative told me since I was a loyal customer give him a couple of days to talk with service managers and parts. He would give me a call back. He called back days later with another proposal. I also had reward points that had value. It was a reasonable decrease from the previous proposal. So I was totally pleased with the solution that this service representative and the organization came up with to resolve my situation. My wife is totally happy and the vehicle runs like new. Ralph Higgs has outstanding customer service skills!!! More
by PawPaw50
Employees Worked With
Ralph Higgs
