Leith Nissan | Page 9

I have had two really impressive interactions with this dealership. The sales process and service. I am writing this first review on sales. Derek Parker is an outstanding professional who pays attention to dealership. The sales process and service. I am writing this first review on sales. Derek Parker is an outstanding professional who pays attention to details and thinks proactively about customer needs. He has a great personality, friendly, knowledgeable, and has follow up that is spot on. He is a true professional. I would happily buy another vehicle from Derek or recommend him to anyone looking for a new vehicle. BTW, the Armada is awesome too. Luigi in finance and Jay, the sales manager were also very professional and helpful. That is all I have for now, but look out for my separate posting on the service team who took it to another level also. More

I have a 2021 Nissan Armada and was having issues with a noisy clutch fan that was running excessively. I took it to Leith Nissan in Cary and was greeted by Dinh Nguyen a.k.a. "B". Let me tell you that this noisy clutch fan that was running excessively. I took it to Leith Nissan in Cary and was greeted by Dinh Nguyen a.k.a. "B". Let me tell you that this visit for diagnosis and then the follow up for the repair after ordering the report were outstanding. The service team greets you upon arrival immediately, takes photos of the car so you don't have to worry about any surprises or damage, and they escort you to the service waiting area which is clean and has plenty of coffee and snacks. I may have to start using this as my remote office. ;-). Anyway, I digress. B was very flexible with scheduling the service, sent me a text confirmation right away and also just a day or so before my scheduled appointment. He was always responsive on text. He had projected that the repair would take 3 hours when I scheduled it, so I was prepared to hang out at the dealership from 8am-11am and would work from the waiting area. I grabbed some coffee and sat down with my laptop. Within an hour, I received a text message with a video showing my already completed repairs and the technician confirming that everything was completed and running great with no excessive noise. I was blow away that they have completed the work that quickly. I just can't say enough positive about this dealership service and sales teams. If you are looking for a new vehicle, look no further than Leith Nissan. Thank you Derek, Jay, Luigi, and especially B in the service department. Great job guys!!! More

Jeremiah was a pleasure to work with, and delivered a cordial experience! Seamed as if he had been doing this for years! Also, he offered me a snack and drink while we worked through the paperwork which cordial experience! Seamed as if he had been doing this for years! Also, he offered me a snack and drink while we worked through the paperwork which is that customer first mindset. Leith Nissan should be grateful to have an awesome employee like him, as he represented himself and the company extremely well. Safe to say that I would come back for future business. Thanks again for the new ride! More

I went in looking for a new vehicle. Kathy showed me things in my price range and coordinated a test drive. She explained everything about the vehicle and was not pushy. I was able to pu Kathy showed me things in my price range and coordinated a test drive. She explained everything about the vehicle and was not pushy. I was able to put a deposit down and it arrived sooner than expected. Going and finalizing the paperwork was smooth sailing. I worked with Kathy and Nick. Both were helpful and able to answer all my questions and concerns. They provided superior customer service! I am a proud Nissan owner! This review should count more than any others, my name is in fact Karen. More

Kathy V, Nick Black, and Luigi were so helpful and accommodating during the whole process. Being a first time buyer they made the whole process stress free and easy. accommodating during the whole process. Being a first time buyer they made the whole process stress free and easy. More

Kathy is a great Sales Consultant. She was very kind and patient with me. Loved working with her. She was very kind and patient with me. Loved working with her. More

Every person my husband and I met were so very friendly and welcoming. I had s wonderful experience buying our car from Karhy. Derek helped me two separate visits how to work car play!! He was very patient and welcoming. I had s wonderful experience buying our car from Karhy. Derek helped me two separate visits how to work car play!! He was very patient!!! More

Jeremiah made the process very smooth and got in the PERFECT car. I love my new Sentra. 10/10 I would recommend and I will definitely be back. PERFECT car. I love my new Sentra. 10/10 I would recommend and I will definitely be back. More

Sales manager Jay and Kathy walked me through the loan process making it seam effortless. I would highly recommend Kathy, she was Amazing! process making it seam effortless. I would highly recommend Kathy, she was Amazing! More