Leith Acura of Cary

Visited several dealerships, Leith Acura the BEST! Ian was such a refreshing delight while I was trying to decide between various makes. He was well informed and adaptive; letting the features of the c Ian was such a refreshing delight while I was trying to decide between various makes. He was well informed and adaptive; letting the features of the car sell itself while giving me time to absorb the information separating the various makes. He excelled in customer service as well as customer intuition. I was a bit disappointed when I went back and he was busy with another client BUT I met with Kai and Rick; again awesome. It was a truly unexpectedly pleasant experience to be buying a car without the hard sale, half truths, and deceptions that have haunted the industry. I would definitely go back to them (hopefully not in time soon), and/or refer this business. They represent the epitome of what car sales should be like. More

Awesome Buying Experience Mike Mitchell was our sales person and he was absolutely fantastic. He listened to our needs and was very detailed in his knowledge of all of the fea Mike Mitchell was our sales person and he was absolutely fantastic. He listened to our needs and was very detailed in his knowledge of all of the features of the Acura MDX which assisted us to make this purchase. He really cared and took the time to make sure that he WOW'd us with service excellence. We have purchased many cars and SUVs and can truly say Mike is the best sales person we have ever had. We would highly recommend Mike to anyone wanting to purchase a new or used car. More

Service Justin and Steve in service are the best of the best. They always go above and beyond to make your experience at the dealership smooth and worry free. Justin and Steve in service are the best of the best. They always go above and beyond to make your experience at the dealership smooth and worry free. Top notch people at a top notch dealership. More

Great customer service Customer service was great when I went in for an oil change and car inspection. Justin Hager was super professional and kept me informed during the p Customer service was great when I went in for an oil change and car inspection. Justin Hager was super professional and kept me informed during the process. Time spent waiting was minimal witch is much appreciated. More

Top Notch Customer Service at Leith Acura I have been coming to Leith Acura since buying my TL 13 yrs ago. Justin Hager has been my main contact person in this time (all of their service peop I have been coming to Leith Acura since buying my TL 13 yrs ago. Justin Hager has been my main contact person in this time (all of their service people are top notch). He has been amazing to work with in the 13+ years and I now take my Honda Pilot to him for service now. I live in Clayton so the commute to Cary is bumper to bumper. The trip there and back is worth it to me because of the customer service I receive. I have never been disappointed with Leith Acura and I look forward to continuing my relationship with them in the future. More

Easy, smooth car buying process I had an excellent experience buying a 2009 Acura TSX from Leith Acura. The sales staff is friendly and knowledgeable. I worked with Corey and he was I had an excellent experience buying a 2009 Acura TSX from Leith Acura. The sales staff is friendly and knowledgeable. I worked with Corey and he was open, transparent and helpful from start to finish. More

A defective part in my car was ruining my driving experience In September I took my car to Leith Acura for service. It had begun to make an annoying sound while I was driving. Justin Hager, the service advisor t In September I took my car to Leith Acura for service. It had begun to make an annoying sound while I was driving. Justin Hager, the service advisor told me that the propeller shaft needed to be replaced. This is a very expensive part and the first service issue I have had with this '09 car in over 90,000 miles. In December I wrote Justin and Kai Hardaway, our sales rep who did a fine job getting my wife into her new MDX in 2016. I asked if there was any way that Acura could participate in the part cost for the needed repair. These two gents went to bat for us and got us some replacement cost relief. I took the car in for repair on January 9 and received the usual great service (this time in their new facility). I had the opportunity to thank them personally and wanted to see that their great customer service did not go unnoticed , hence this review. More

Great Sales Staff I spent several hours at the dealership with Kai Hardaway, test driving vehicles and discussing all of my options. Kai was patient, pleasant to work I spent several hours at the dealership with Kai Hardaway, test driving vehicles and discussing all of my options. Kai was patient, pleasant to work with, and knowledgeable about the vehicles we drove. He painstakingly took the time to discuss my auto needs and financial situation, which helped put me into the right vehicle. More

older car check Even with an older model car the service team was very helpful. Justin Hagar was my service advisor but other people helped as well. He introduced me Even with an older model car the service team was very helpful. Justin Hagar was my service advisor but other people helped as well. He introduced me to the actual mechanic and everyone was nice and considerate. The dealership is well run, clean and organized. More

Excellen Kai was helpful, knowledgeable, and professional. He clearly explained the vehicle and the sale was seamless. We would recommend the dealership to o Kai was helpful, knowledgeable, and professional. He clearly explained the vehicle and the sale was seamless. We would recommend the dealership to others and we specify that Kai Hardaway should be the salesman that they use. More