Leikin Motor Companies

Great experience I special ordered a 2017 GLC from Leikin after comparison shopping first other cars and then other Mercedes dealers. I got both the best price and th I special ordered a 2017 GLC from Leikin after comparison shopping first other cars and then other Mercedes dealers. I got both the best price and the best service at Leikin. Our sales associate Brian Rapoport was excellent. Ultra-responsive before the sale, after the sale agreement but before delivery, and even after delivery. Other dealerships would often take a day or two to respond to an email or call -- Brian's responses were typically within hours, even on his day off! And, Brian's knowledge of the car is encyclopedic. We were interested in a variety of packages, and he arranged for us to experience them all, and he knew everything about each of them. Every time we came in for a test drive, the cars were waiting for us, indoors if the weather was unpleasant. And there was no "what can I do to put you in this car today..." He simply provided us all the information we wanted, lets us drive anything we wanted, and answered all our questions until we didn't have anymore, and then agreed to the price we wanted to pay! I don't know what else I could have asked for in terms of a positive experience with Brian and Leikin. More

Loved the experience, absolutely easy From the moment I called to inquire about the vehicle, I was met with excellent customer service by Jordan. He answered all my questions quickly and From the moment I called to inquire about the vehicle, I was met with excellent customer service by Jordan. He answered all my questions quickly and reassured me about anything I was concerned with as I was coming in from out of town. They sent great pictures, so I ordered a Lemon Squad inspection. It checked out and I was on my way to Ohio to pick up my car. I had one minor issue, I asked for the jiggly mirror to be fixed before I got there and it wasn't, other than that the car was in pristine condition. The dealership itself is very nice. I flew in, met with Jim, test drove it. The paperwork took less than 7 minutes and I was ready to go. The transaction was easy and smooth. Would definitely recommend this dealership. More

Great support for an out-of-state buyer I recently purchased a CPO 2012 Volvo C70 convertible (found on cars.com) from Leikin. As an out-of-state purchaser, I was apprehensive when I starte I recently purchased a CPO 2012 Volvo C70 convertible (found on cars.com) from Leikin. As an out-of-state purchaser, I was apprehensive when I started the process. I needn't have been. Matt Nagy did a great job as my salesman: he was available by phone and e-mail whenever I had a question. He gave me just the right amount of attention. I decided to travel by public transportation but from my starting location there were no reasonable air or train connections, so I traveled to Cleveland by bus. Matt met me at the station! After a test drive, I knew that the vehicle lived up to what was presented online. Matt and finance manager John D'Amico realized that I was facing a long drive home, and they were well prepared for us to finalize the paperwork quickly. This is exactly the way car-buying should be. Thanks Matt! More

CPO Mercedes I recently purchased a CPO Mercedes from Leikin. Brian Rapoport was the Sales Rep. He is extremely knowledgeable about the Mercedes line. He was ne I recently purchased a CPO Mercedes from Leikin. Brian Rapoport was the Sales Rep. He is extremely knowledgeable about the Mercedes line. He was never pushy about the potential sale and went out of his way to make the overall experience very seamless. A very professional individual. If you are in the market for a Mercedes contact him for a great car buying experience. More

Top Notch Service I purchased a pre-owned CLA Mercedes from Leikin Motor Company and the overall experience can only be described as exceptional. From the moment I walk I purchased a pre-owned CLA Mercedes from Leikin Motor Company and the overall experience can only be described as exceptional. From the moment I walked in I felt welcomed by everyone in the staff. My salesman Brian Rappaport made the car buying experience effortless and provided excellent service. I would recommend both the dealership and the salesman to anyone in the market for a new vehicle. I definitely will be returning in the future. More

Exceptional I purchased a flawless / certified C300 last week. Brian Rapoport , my salesman took the time to answer all my questions and offered so much informati I purchased a flawless / certified C300 last week. Brian Rapoport , my salesman took the time to answer all my questions and offered so much information that if the car performs as well as the sales department I'll be set for life. More

Best car buying experience I ever had I purchased a pre-owned Suburu Legacy from Leikin Motor Companies (Mercedes-Benz of Willoughby). Brian Rapoport was great to work with. He was patie I purchased a pre-owned Suburu Legacy from Leikin Motor Companies (Mercedes-Benz of Willoughby). Brian Rapoport was great to work with. He was patient and considered my needs. He found the perfect car for me. I just love it! The staff and management there was very pleasant, all smiling and greeting me. ; Great job! More

Wonderful Experience I came in and talked to Ken Counselman about a pre-owned certified Volvo. He was very knowledgeable and attentive to my needs. A very pleasant and s I came in and talked to Ken Counselman about a pre-owned certified Volvo. He was very knowledgeable and attentive to my needs. A very pleasant and stress free experience !! More

Outstanding communications and salesmanship I bought my 2011 Porsche from them in September. The salesman I dealt with was Jordan Dengel over the course of about 3 weeks. I was a bit anxious a I bought my 2011 Porsche from them in September. The salesman I dealt with was Jordan Dengel over the course of about 3 weeks. I was a bit anxious about buying a car from another state sight unseen but Jordan was eager to answer any questions, sent me additional pictures of items I had specific questions about, and was even willing to get the car over to a local Porsche dealership for an independent pre-purchase inspection (unfortunately, the other dealer wasn't willing to do it). We ended up closing the deal just before I headed out of country for 2 weeks. Given the timeframe, Jordan and his sales manager worked with me to get them paperwork and a deposit to lock the car down until I got back home. Leikin gave the car a fresh oil change and detailed it beautifully before I picked it up. Jordan was unfortunately busy when I was able to fly in to pick the car up but they picked me up at the airport. Ken Counselman walked me through the paperwork and we took it out for a test spin before finalizing the sale. I was extremely impressed with the dealership in general and Jordan in particular. I was happy that their finance guy told me about the maintenance insurance options but didn't give me the hard sell on it. When I got the car home, I took it in for a post-purchase inspection and my local dealership was very impressed with how clean and well-maintained the car was. I'm so happy with the car that I probably won't be in the market again for quite a while but if I were, I'd have no problems working with Leikin again and would probably check their inventory online just to see if they had what I was looking for. More

Great Car, Great Dealership, Great Sales Staff I am just a normal person who tried to figure out what car to buy. I drove every SUV on the market. I promise I did not know anyone from Leikin Motors I am just a normal person who tried to figure out what car to buy. I drove every SUV on the market. I promise I did not know anyone from Leikin Motors; in fact it is farther from where I live than another Volvo dealer from my home who I did visit but they knew almost nothing about the car. I leased the 2016 XC60, fully loaded. I initially worked with one salesman but two other of his associates were cheerfully involved in showing me the car ( I went back three times to compare the car to the other SUV's I was considering) Each time the sales people were wonderful, no pressure, only wanted to answer and help with whatever information I needed to make my final decision. Once I leased the car they were patient as they taught me how to fully unitize the "bells and whistles" like the climate control, wi-fi, internet, programming and all the other necessary functions. I have been back several times for refreshers; each time they were happy to help and suggested they wash the car. My experience has been so positive that my friend just bought a XC60 from Leikin; she even lives farther from the dealership than I do. They offer valet but I have not yet used the service. So....Great Experience...Great Choice... First Class Sales Staff. More