Hyundai of North Miami
Miami Gardens, FL
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Trained people, the seller Angel Cabrera and the financier Mariana are the best, I will always recommend them since I got what I wanted so much, I am completely satisfied to have been guided by trai financier Mariana are the best, I will always recommend them since I got what I wanted so much, I am completely satisfied to have been guided by trained and honest people. More
I was very pleased with Andres Chibas who was able to solve all my problems and put me in a new Tuckson. He went out of his way to help us. Mr Chibas is an asset to your company solve all my problems and put me in a new Tuckson. He went out of his way to help us. Mr Chibas is an asset to your company More
Hyundai of North Miami has been the worst experience I have ever had with a dealership. I was an out of state CASH buyer who was told that the only way the car could be purchased was their loan program. I have ever had with a dealership. I was an out of state CASH buyer who was told that the only way the car could be purchased was their loan program. I objected and asked for a CASH purchase for the next three weeks. The car had not been purchase in that time. They then came back to me and said they would sell me the car in a CASH purchase. Purchase papers were signed on October 5th. Money was wired. I asked for a wire confirmation receipt from dealership after the money had arrived and was denied. I asked for a date when the car would be readied for pickup and truck transfer. I was delayed for a week and a half. The car was picked up and delivered to me. A paper temporary two week license tag was provided with the expectation that license plates would soon follow. I called several times asking for new temporary tags only to be frustrated with long waits on the phone, exasperating transfers to different departments, disconnects and rediallings to resolve the issue of driving without valid license tags. Two weeks later I finally received temporary tags that would last for 60 days. During all of this time I continued, with frustration, to ask for the Title of the car. During this time I received my License Plates on December 16th, 75 days after the purchase date. It wasn't until January 11th 2025 that I finally received my Title. During all of this time promises were made, contact with the correct department within the dealership would be following up on the after sale processing. Lots of delays, mis communication, lack of professionalism, lots of deceit and broken promises. Hyundai of North America would not help in any way. Complaints were made to the Florida State Department of Motor Vehicles with some help into an investigation that pressured the processing of my license plates and ultimately my title to the car. I WOULD NEVER RECOMMEND BUYING A CAR FROM HYUNDAI OF NORTH MIAMI. In comparison their dealership fees were twice that of other dealerships in the Miami area. What turned out to be a good deal on a slightly used Tucson Limited was sadly diminished by frustration, delays, inflated fees, broken promises and poor professionalism. More