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Lehigh Valley Hyundai

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.7
1,879 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,879 reviews

March 23, 2023

Mike Wood is always very nice and very helpful every time I go in for several. More

by Vkroninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wood
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March 23, 2023

Kenneth Carifi helped me and was very professional and accommodating. I never have a problem when I bring my car here. More

by LEP0743
Recommend Dealer
Yes
Employees Worked With
Kenneth Carifi
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March 22, 2023

I was charged for an oil change, but they didn’t change my oil. I can tell the oil was not changed simply by looking at the dipstick. More

by Tolsons
Recommend Dealer
No
Employees Worked With
Service technician
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Mar 24, 2023 -

Lehigh Valley Hyundai responded

Thank you for sharing your concern. While we whole heartedly believe we did the oil change on 3/16 with our documentation, we went ahead and did it again last night when you stopped in to give you peace of mind and reassurance. We hope this gives you the peace of mind you need to know in fact it was completed. We appreciate your business and look forward to serving you again in the future.

March 21, 2023

Easy to get an appointment. Staff treats you with respect. They also keep you informed of what is happening with the vehicle. More

by dnmar2
Recommend Dealer
Yes
Employees Worked With
Alex was very nice to deal with.
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March 20, 2023

We have experienced terrible customer service every time we have to bring the car in. We can’t get into contact with anyone and when we do we’re spoken to like we’re idiots. We bring the car in for one issu More

by pivots.house0h
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Carifi
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Mar 24, 2023 -

Lehigh Valley Hyundai responded

We made every attempt to contact you and offer reciprocity in a resolution but you said you did not have time to talk and there was nothing to discuss. I'm sorry you feel that way, as we attempted to correct anything on our behalf.

Mar 24, 2023 -

pivots.house0h responded

You genuinely did not make any attempt to contact us with further updates, because our phones were on us 24/7 waiting to hear from you whether it be a text or a phone call. All we ask is that there is an open line of communication or more than a single update from you then radio silence after we expected the car back on a certain day. I promise you those words “I do not have time to talk” never left my mouth or my boyfriends mouth. Honestly if we’re waiting to hear updates about our car and hear if we’ll be without a car longer than originally anticipated what makes you think we would ever say that??? Our car is a necessity to get to and from work so help me understand how we’d shut down and form of communication about our services? Thank you.

March 18, 2023

Excellent service given to our Santa Fe and inspection. Always safety first with Lehigh Valley Hyundai. More

by Sgalla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Ritter
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March 17, 2023

The service staff always takes excellent care of my Kona which I especially appreciate since I am a senior lady and I rely on them to keep me safely on the road. And they are courteous and pleasant to inte More

by Hklindquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Carifi
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Mar 21, 2023 -

Lehigh Valley Hyundai responded

Thank you for your positive review on our service department. It is important to us that you feel safe so that is great to hear! We appreciate your business and look forward to servicing your vehicle again in the future.

March 16, 2023

They was professionally and stayed in contact with me about everything they was doing to my vehicle More

by Shanda101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David wood
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March 15, 2023

Awesome staff and support. All the options presented to us and we can choose what we want. So friendly and timely work done More

by Kama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2023

Awesome service great consideration and very courteous. Fixed every concern worth my hour and a half drive . I definitely won't be going anywhere else. Thank you to Dave Woods my service agent and thank yo More

by tashiagardner035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wood
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