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Lehigh Valley Hyundai

Emmaus, PA

4.7
1,876 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,877 reviews

July 09, 2023

Efficient, timely, courteous, communicative ,friendly , informative staff Alexander is a quality staff member. Iad Antonios a superior manager. More

by Bmoone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander
Jul 10, 2023 -

Lehigh Valley Hyundai responded

Thank you for the positive review! We're glad to hear that our staff, including Alexander and Iad, provided efficient and friendly service. We appreciate your kind words and hope to see you again at Lehigh Valley Hyundai!

July 07, 2023

This is an exception. I had my vehicle in for service and they found additional issues which I agreed to resolve. There was not good clarity if part of the service price More

by D. B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
Jul 07, 2023 -

Lehigh Valley Hyundai responded

We apologize for the lack of communication and clarity regarding your service. It's important to us that we provide transparent pricing and keep you informed about the status of your vehicle, and it is disappointing that we missed the mark. I'd appreciate the chance to speak with you to see what more I can do to improve your visit. If you are willing to discuss this further, please feel free to reach out. Best, Dan Carcione - Service Director - (610) 965-1583

July 07, 2023

Dealer was not up front explaining what the charges were. When asked they did not want to explain what the charges were in detail just explained what the amount was. More

by riverajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Lehigh Valley Hyundai responded

I apologize for any confusion or frustration you experienced during your visit to our dealership. We strive to provide transparent and clear explanations of all charges, so it's disappointing to hear that we fell short in this regard. I would be happy to discuss the charges with you in more detail if you are willing. Please feel free to reach out at your convenience. Thank you, Dan Carcione - Service Director - (610) 965-1583

July 06, 2023

Great service department! ! Matt did a great job making sure I understood what needed to be done with my car. When it had to stay longer, he made sure to call and let me know w More

by Court
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Daley
Jul 06, 2023 -

Lehigh Valley Hyundai responded

Thank you for the great review! We're so glad that Matt and our service department could provide you with excellent care. Your recommendation means a lot to us. Drive safely, and we hope to see you back at Lehigh Valley Hyundai in the future!

July 04, 2023

Great customers service I felt like they really wanted to help me find the perfect car in my budget range! More

by Skyla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Basma chougg
Jul 05, 2023 -

Lehigh Valley Hyundai responded

Skyla, we're so glad to hear that you had a great experience with the Lehigh Valley Hyundai team. We always strive to help our customers find the perfect vehicle, and we are so glad that this was reflected in your visit. Drive safely, and we hope to see you again down the road!

July 04, 2023

The employees at this dealership treated me well, explained everything, and provided great customer service More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jul 05, 2023 -

Lehigh Valley Hyundai responded

Thank you for the review, Ash! We are so glad to hear that you had a successful service experience working with the Lehigh Valley Hyundai team. Drive safely, and we hope to see you back again down the road!

July 04, 2023

I waited little bit more but everything is fine. Matt is very helpful guy. He cleaned up my seat. The last thing is please be more careful to keep clean customers cars seat. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt at service desk
Jul 05, 2023 -

Lehigh Valley Hyundai responded

Ken, thank you for the positive review! We're glad to hear that Matt was helpful during your visit. We appreciate your feedback about keeping customers' cars clean and will make sure to address this with our team. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Dan Carcione - Service Director - (610) 965-1583

July 03, 2023

Love the coffee. Wish there was some bagels too. Very clean. Great customer service. Oil change could be better price. Its 59.99 right now. More

by Angelman42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex F
Jul 05, 2023 -

Lehigh Valley Hyundai responded

Thank you for the review! We're glad to hear that you enjoyed our coffee, appreciated Lehigh Valley Hyundai's cleanliness, and found our customer service fantastic. Your feedback is valuable, and we appreciate your input regarding the oil change price and offering other refreshments. If there's anything else you'd like to add, please reach out. Take care!

July 02, 2023

My recent visit on June 30th was not my best experience with Lehigh Valley Hyundai. I had a 745 appointment. I received no updates so I followed up just after noon. Found out they did not know my vehicle w More

by karlwolfram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie Simone
Jul 05, 2023 -

Lehigh Valley Hyundai responded

Thank you for sharing your feedback about your recent visit to Lehigh Valley Hyundai. We appreciate you bringing these concerns to our attention and apologize for any inconvenience caused. Your comments will be shared with the team so that we can continue improving our service. If there's anything else we can do, please feel free to reach out. Take care, Dan Carcione - Service Director - (610) 965-1583

June 30, 2023

Excellent awesome and great job with the my car and the facility is very nice More

by felixferrer33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Lehigh Valley Hyundai responded

Thank you for this great review! It makes us happy to hear that the team at Lehigh Valley Hyundai took care of you and your vehicle. Happy 4th!

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