Lehigh Valley Hyundai

The service guy who did my paperwork was amazing. Friendly and very courteous and kept me informed at all times. Great employee. Friendly and very courteous and kept me informed at all times. Great employee. More

Quick check in, the technician did find a major problem involving the oil pan. Thanks for the diligence in you inspection. Everything covered under warranty but it did involve 3 more hours than originally involving the oil pan. Thanks for the diligence in you inspection. Everything covered under warranty but it did involve 3 more hours than originally planned to complete the repair. More

Dante was extremely helpful and so nice he helped me get my title number and also explained the services that i would need next visit my title number and also explained the services that i would need next visit More

Matthew was courteous, informative and professional from point of contact through completion. Felt very comfortable with him. point of contact through completion. Felt very comfortable with him. More

Taylor was helpful, efficient and professional. I was updated with the service on my vehicle in a timely manner and pleased with the service. Thank you, Taylor. Thank you to the Hyundai team. It wa I was updated with the service on my vehicle in a timely manner and pleased with the service. Thank you, Taylor. Thank you to the Hyundai team. It was busy and you managed service very well. More

I was disappointed that the service department never mentioned excessive oil consumption in the nearly 2 years I was taking my Tucson there for oil changes after I bought it (brought to my attention imm mentioned excessive oil consumption in the nearly 2 years I was taking my Tucson there for oil changes after I bought it (brought to my attention immediately by my own mechanic when he first saw my car), but very appreciative of Taylor's efforts and attention to help me take the next steps needed to resolve the issue. Everyone I've dealt with directly has been exceedingly helpful and professional. More

Had a minor repair done to my Elantra done in a hour at a price lower than what I expected. price lower than what I expected. More

Very happy for the way I’m taken care of for all of the years I’ve been coming to this dealership years I’ve been coming to this dealership More

Always professional. Beautiful editing room and the keep you informed about what they are doing. Beautiful editing room and the keep you informed about what they are doing. More

Hyundai Service is horrible. I scheduled an appointment for a car repair on a Thursday, 9 Nov 2023. Delivered the car on Wednesday night. Heard nothing about diagnosis or esti I scheduled an appointment for a car repair on a Thursday, 9 Nov 2023. Delivered the car on Wednesday night. Heard nothing about diagnosis or estimated cost by 3 PM Thursday. Tried to contact service agent but got voicemail and asked for callback. No call back. Same thing happened on Friday - no call back. Same thing again on Saturday morning - no call back. Send email to dealership management about noon Saturday which triggered an agent callback mid-afternoon Saturday. On a scale of 1 to 10, I rate Hyundai customer communication process as a zero. It took 2 1/2 days for a service agent to contact me after repeated attempts and that only occurred because I had to pressure top management. More