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Lehigh Valley Hyundai

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.7
1,831 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,831 reviews

November 15, 2023

The gentleman that helped me out, Michael Paxos, did a great job while attending to my vehicle. More

by Jrami0984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Paxos
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Nov 15, 2023 -

Lehigh Valley Hyundai responded

Thanks so much for the rave review of Michael and Lehigh Valley Hyundai! We look forward to assisting you next time. See you then!

November 15, 2023

Poor communication and not getting the work order done in a timely manner. It was for a recall with the recall part not even in stock. I’m not sure the recall service was even done! I have no way of knowing More

by micromab
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nataniel
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Nov 16, 2023 -

Lehigh Valley Hyundai responded

I'm sorry to read about your experience with the recall service. We strive for clear communication and timely work, so it's disappointing to see we've fallen short here. I'd like to personally look into this matter further and ensure that everything was handled correctly. Please reach out at your earliest convenience. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

November 14, 2023

My service experience with Dave Wood has been stellar, on all occasions. He is an excellent service manager. More

by linakagroller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wood
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Nov 14, 2023 -

Lehigh Valley Hyundai responded

Thank you so much for your kind words for Dave, and for taking the time to leave us this wonderful service feedback!

November 14, 2023

Courtesy, Efficient, prompt service. Vehicle was done same day I inquired about an oil change. Very professional service advisors . More

by kellytoumey3035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Service advisor
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Nov 14, 2023 -

Lehigh Valley Hyundai responded

Kelly, Thank you for choosing Lehigh Valley Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2023

Everybody there is always very nice, they really try to give you a good experience. They do seem a bit short staffed, but unfortunately that’s every place these days. More

by d.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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Nov 12, 2023 -

Lehigh Valley Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai!

November 09, 2023

Absolutely exceptional service. They took great care and made sure I properly understood what was going on with my car. New to the state and did not understand the process and they More

by Jknechty16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Wildman
Report | Print
Nov 09, 2023 -

Lehigh Valley Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

November 08, 2023

Great service . Taylor was able to answer all my questions and provide me with updates More

by marsglor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor in service sept.
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Nov 09, 2023 -

Lehigh Valley Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 07, 2023

You tried to double dip fixing my tire about 2 months back. Then told me that I needed a new tire now. Also tires were over 24% more than other places and would not price match More

by kaukerce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Lehigh Valley Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 05, 2023

Service was sweet and prompt. They followed up on phone call and updated me accordingly. More

by lakshman.sashank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Nov 05, 2023 -

Lehigh Valley Hyundai responded

Thank you for choosing Lehigh Valley Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2023

David ,Alex Taylor and the rest of the Service Advisors work very hard and are very Professional ! More

by joanhowells7
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Schmidt who retired now
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Nov 04, 2023 -

Lehigh Valley Hyundai responded

Thank you, Joan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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