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Lehigh Valley Hyundai

Emmaus, PA

4.7
1,829 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,829 reviews

October 29, 2024

Customer service was top tier. Staff was pleasant and attentive. Best service department in the lehigh valley More

by benny9toes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David wood
Oct 29, 2024 -

Lehigh Valley Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 29, 2024

Warm welcome walking in the door immediate attention introduced to sales staff very pleasant experience. No rush all questions answered made us feel we had come to the right place to make a major decis More

by gypsierider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basma Chougag
Oct 29, 2024 -

Lehigh Valley Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Hyundai.

Oct 30, 2024 -

gypsierider responded

I would add that our sales rep Basma Chougag deserves a 5+ star rating she was exceptional in her knowledge of our chosen vehicle and her personality made for a great experience.

October 26, 2024

Dealership and staff were very welcoming. Offered drinks and snacks while waiting for sales person to get prices. More

by tkotch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Oct 27, 2024 -

Lehigh Valley Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 26, 2024

Very friendly, they explained everything, they were ready at my appointment time. I had a great experience More

by Tgrube59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bucey
Oct 26, 2024 -

Tgrube59 responded

Thanks

Oct 27, 2024 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai. We look forward to having you as one of our valued customers for many more years to come!

October 26, 2024

Great customer oriented employees that seek to give you the best deal possible while keeping it an enjoyable experience. Go to this dealership and ask for Basma - she is a great sales person and makes ever More

by DRP
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basma Chougag, Mr. Patel
Oct 27, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lehigh Valley Hyundai are glad to have you as a customer.

October 25, 2024

The shop is very clean. The service department is very kind abd helpful. Fast service. More

by debi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic
Oct 27, 2024 -

Lehigh Valley Hyundai responded

Thank you, Debi, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2024

Dave was very helpful. I took my vehicle to have the brakes done back in August 2024. It was during the serving they found an oil leak. Dave advised me that since my vehicl More

by 57ahernandez
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
Oct 22, 2024 -

Lehigh Valley Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Hyundai.

October 22, 2024

My 2024 Sonata has been at the dealer 30% of the time since I’ve owned it. The people have been very nice and accommodating. They just haven’t been able to repair my car. Oddly, I’d recommend them More

by Asking for an email at the end of a review!
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Iad Antonios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Lehigh Valley Hyundai responded

It's concerning to hear about the ongoing issues with your vehicle, and we appreciate your patience during this time. I'm glad our team has been accommodating, but it's important that we perform the repairs to your complete satisfaction. Please feel free to reach out anytime if you'd like to discuss this further. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

October 17, 2024

They really went out of their way to help me and make sure everything was taken care of properly More

by Otta0873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paxos
Oct 18, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2024

I called to make an appointment to have the neutral safety switch replaced. The dealer called me back and said I had to get a diagnosis performed first and it will cost $80. Then once they did the $80 More

by RJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lehigh Valley Hyundai responded

I apologize for the frustration you experienced with our service process. It sounds like there was a miscommunication regarding your initial request and pricing expectations. We strive to provide transparent and fair services, so it's concerning to hear about this experience. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Alexandra Wildman - Service Director - (610) 965-1409