Lehigh Valley Hyundai

A mistake made by their service department (Express Oil Change, Tire Rotation, and Multi Point Inspection) caused an incredibly dangerous driving situation. My 2 year old Palisade had a warranty issue that Change, Tire Rotation, and Multi Point Inspection) caused an incredibly dangerous driving situation. My 2 year old Palisade had a warranty issue that wore out front tires irregularly and it was noticed after they were rotated to the back and driving in the rain, causing the car to be very unstable. The warranty issue was corrected (viscous coupler), but they fought me about replacing the tires. It was clear to me they rotated bad tires onto the back of my vehicle and their explanation that the rear alignment wore the tires made no sense because those tires were just rotated from the front. Furthermore, the multi point inspection and receipt for oil change and tire rotation I received made no mention of any improper tire wear or concern. When I reached out to management to express my concern in an attempt to regain trust in their services. I explained what happened and showed them the clear report I received, and I was met with contempt and empty statements. A clear sign that there would be no change to how they operate or mitigation effort to prevent this from happening to someone again. Alex the service manager did replace the tires which I appreciate, but from now on I will be having the vehicle serviced somewhere I can trust to keep my vehicle in proper order and me and my family safe. More

Fast reliable service! They recommend somethings to be done on the vehicle and washed the car ! Great customer care service and support! They recommend somethings to be done on the vehicle and washed the car ! Great customer care service and support! More

DANTE NEVER DISAPPOINTS ME! He knows how my car is and got right to the issue. Dante used to be at Honda and he knows I was a little hurt when he left but once I found out that He knows how my car is and got right to the issue. Dante used to be at Honda and he knows I was a little hurt when he left but once I found out that he can take my car where he is, I was pleased. I had my engine light on and he jumped right on it!! Plus he even checked my fluids without me asking and I’m happy. Dante has dealt with me when I forest got my car and I will always go to him. Nobody else different! Keep Dante at Hyundai please 🙏🏾 More

Always greeted respectfully when I pull in for service. Matt Daley is always professional and knowledgeable about what services are needed and estimated time of completion. Satisfied with service provide Matt Daley is always professional and knowledgeable about what services are needed and estimated time of completion. Satisfied with service provided today and pleasantly surprised with the car wash. More

Lehigh Valley Hyundai was excellent to work with. The staff was friendly, attentive, and fair. Purchasing my first new car was a much easier process than I had anticipated! I would recommend this dea The staff was friendly, attentive, and fair. Purchasing my first new car was a much easier process than I had anticipated! I would recommend this dealership to anyone! More

It was a quick and easy experience. I walked in and David handled everything for me. I walked in and David handled everything for me. More

Service area is great , purchasing experience horrible! This was the 11th car I bought from this dealership and I always felt treated well until this purchase. The eyes so bad I will probably never buy fro This was the 11th car I bought from this dealership and I always felt treated well until this purchase. The eyes so bad I will probably never buy from them again. More

Always a good experience at this dealership. They do everything they can to gain a fair deal They do everything they can to gain a fair deal More

Work done on time. Took a while to get waited on at check in. Overall pleased with service. Took a while to get waited on at check in. Overall pleased with service. More

We had a great experience with the purchase of our new Hyundai Palisade at Lehigh Valley Hyundai. Hyundai Palisade at Lehigh Valley Hyundai. More