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Lehigh Valley Hyundai

Emmaus, PA

4.7
1,857 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,857 reviews

April 21, 2010

My husband and I visited Lehigh Valley Hyundai and Lehigh Valley Honda (which are adjacent to each other) to test drive a Hyundai Santa Fe and a Honda CR-V. We had done a lot of research online and the Sant More

by TheKranz
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None, since we couldn't find anyone to wait on us!
Apr 25, 2010 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write this review. I want to apologize for the lack of attentiveness on the part of our team. It appears as though you visited us on a Saturday which tends to be a very busy day for us. With that said, it is unacceptable that no one came out to greet you. In addition, I want to apologize for the condition of the Santa Fe you looked at. Our inventory turns over quickly. Every car we receive goes through an inspection and initial cleaning once it comes off the transporter. In all probability this car just came off the transporter and did not have a chance to go through our process. Again, I apologize for the condition of this vehicle. If you would be kind enough to give us another opportunity, I would greatly appreciate it. As you can see from the other reviews we are very serious about the quality of the customer experience. We fell short in this instance and I regret that very much. If you decide to give us another opportunity, please contact me directly at 610-967-6500 and I will see to it that you are treated professionally and respectfully. Sincerely - Andrew Wright, Vice President.

April 17, 2010

I have been verry happy with the service I have received and the service desk people couldn't be nicer. Most times I have dropped by for an oil change withouy an appointment and was happily taken in wit More

by ykslam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott (service)
April 08, 2010

I purchased my Hyundai Elantra at Lehigh Valley Hyundai so I always take it back there for service. They are always prompt and friendly in serving me, they answer my questions and they finish the work in a More

by linkerbink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
various
April 08, 2010

I do like the ease of "checking-in", ease of making appointments, the free coffee & bagels, and the nice waiting room. They also washed the car, which is a nice touch. Prices are about the same a More

by fshkruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex
April 05, 2010

Mahmood made my buying experience absolutely seemless. When I walked in to the dealership, because of my communication with other associates online, Mahmood knew exactly what kind of car I wanted and had More

by flutterby1081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahmood Datoo, Ray Alvarado
April 05, 2010

Simply the best service experience ever. We have two cars from Lehigh Valley Hyundai. I bring both of them in for inspections and maintenance. The staff is friendly and the waiting room is comfortable More

by bfalk78
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Victor
April 01, 2010

I have been taking my car to this dealership for 7 years now, and I would recommend them to anyone for servicing. Although I bought my car in North Carolina, when I replace it I will definitely be buying a More

by happygrl61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Rex
March 27, 2010

I have been coming to this Hyundai Service Center for a I have been coming to this Hyundai Service Center for a few years now and have always been very satisfied with the excellent quality of service. Ev More

by jyn100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penelope Delpilar,Scot Reimer,Dana Christman,Joel Everhart
March 27, 2010

Lehigh Valley Hyundai is a very clean and friendly dealership. My experience there was very good from start to finish. Staff I encountered on my visit were very courteous and businesslike. I will be More

by mmoyer310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember names
March 25, 2010

I never believed in using the service dept at my dealership until I owned my Hyundai. They have always provided great service and excellent pricing. I never feel like they are trying to push things More

by telison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Reimer
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