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Lehigh Valley Hyundai
Emmaus, PA
1,859 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,859 reviews
September 06, 2011
Very friendly, kept me informed in the weeks I was waiting for delivery. I didn't feel pressured by the salesman. An overall pleasant experience. waiting for delivery. I didn't feel pressured by the salesman. An overall pleasant experience. More
by pielady1
Employees Worked With
Brian, TJ, Matthew
August 29, 2011
I received excellent service and the quality of workmanship on my vehicle was outstanding. The service manager and my salesperson were professional and very accomodating in getting the repairs don workmanship on my vehicle was outstanding. The service manager and my salesperson were professional and very accomodating in getting the repairs done. I would definitely buy another vehicle at this dealership because they stand behind their product. More
by zukoskim
Employees Worked With
TJ Chillot and Rex Weaver
August 22, 2011
I made an appointment with Aubrey Seller at the Lehigh Valley Hyundai;I was 10 minutes late and was asked to wait which I gladly did. After 30 – 40 minutes of waiting I asked for another sales person. I Valley Hyundai;I was 10 minutes late and was asked to wait which I gladly did. After 30 – 40 minutes of waiting I asked for another sales person. I was given to a very nice young man who knew very little of the car: Told me the color I wanted was discontinued, it wasn’t; didn’t know how to use the Navigation System; showed me a 2011 car which he swore was a 2012 until we showed him the sticker; could not tell me the differences between the different models; thought the hybrid was a turbo, etc. Regardless, having seen my friend’s car I was sold on the Sonata Limited. We started working on price; I was putting over a 50% deposit. After some negotiation the salesman suggested a price which he would confirm with his sales manager. The sales manager, Richard returned and told me his lowest price; it was $700 higher than the sales person’s price. I questioned that and was informed the salesman was “new and didn’t know what he was saying” and there demand for the Sonatas were so high “if I could find a better price I should go there”. I was shocked. Not only had I been left to wait but my business was not wanted. I left. After talking to the friend who had originally recommended Lehigh Valley Hyundai, I contacted the original salesperson Aubrey Seller and told him what transpired. He apologized and told me he would make the experience better by finding the car I wanted. I told him that according to the inventory listing there were two available in Conshohocken. He said if I agreed to X price, he would get it BUT I needed to put a deposit down immediately. I agreed and gave my credit card #. A week I went to fill a credit application in person (the website is not secured, it is not https) and spoke to Travis (a sales manager). He told me Aubrey would be contacting me the next day and I would be picking up my Sonata Limited on Friday, “Congratulations”. On Wednesday night, Aubrey called to tell me he couldn’t get me the color I wanted, the car he had suggested was a demo but to pick something else. I was in shock and could not properly think. Aubrey strongly suggested another color or model. I told him I was too disappointed to react. He then proceeded to tell me I was “inflexible”. I explained to him that I had almost lost my life and had built up my hopes and if I was being “inflexible” it was my right, I was the customer and I was paying. He told me to change to the GLS it was the same as the Limited except without the bells and whistles. According to him I needed to make a decision no later than the next morning so he could have the car for me on Friday. I told him, “I don’t buy shoes without trying them on, why would I buy a car without driving it”. I even suggested it felt like a “bait and switch”. After much discussion I told him to rescind the sale. He wasn’t sure if he could but the next day confirmed it was cancelled. Perhaps if Lehigh Valley Hyundai had not been so disrespectful, I might have been more “flexible”. More
by auditjacq
Employees Worked With
Aubrey Seiler, Richard
August 20, 2011
I telephoned on Monday for regular maintance service. I was given an appointment for Wednesday at 11:00. The people are friendly and my service was done at a reasonable time. I drive 1 hour for this servic was given an appointment for Wednesday at 11:00. The people are friendly and my service was done at a reasonable time. I drive 1 hour for this service and I am very pleased. More
by JohnFarrelll
Employees Worked With
Scott
August 17, 2011
Aubrey and his team went above and beyond to meet my needs and to ensure I was nothing but exceedingly satisfied with price, payment, coverage, and acessories. I would and will highly recommend Aubrey a needs and to ensure I was nothing but exceedingly satisfied with price, payment, coverage, and acessories. I would and will highly recommend Aubrey and Lehigh Valley Hyundai for many years to come. More
by mklinger
Employees Worked With
Aubrey Seiler
August 12, 2011
Always great and friendly customer service. Quick and competent in repairs and regulary scheduled maintenance. All around pleasant experience with comfortable and clean waiting area, complimentary coffee competent in repairs and regulary scheduled maintenance. All around pleasant experience with comfortable and clean waiting area, complimentary coffee and vending area. More
by pfink
Employees Worked With
Several guys in the service shop
August 10, 2011
Zaheer Datoo provides the most pleasureable car buying experience of any salesperson EVER! (And I am 59 years old and have bought lots of cars.) My wife connected with him by "liking" Hyundai on Facebook experience of any salesperson EVER! (And I am 59 years old and have bought lots of cars.) My wife connected with him by "liking" Hyundai on Facebook and then in response to some post, expressing her frustration that we had been unable to find through our local dealers in North Carolina the blue Sonata Hybrid with premium package that we had been looking for. Zaheer had the car and was so great to deal with that we reached a long-distance agreement to drive about 1200 miles roundtrip to PA to get the car. We were treated very fairly on our trade-in also. While we were there, my wife spotted a Veracruz in the showroom and, to make a long story short, after we returned to NC, we started thinking about trading her SUV in as well. We looked around at several dealers here, including different vehicles, but kept coming back to the Veracruz sitting in PA. Once again, we reached a deal with Zaheer via long distance, and so off to PA we went for the second time in less than two weeks. Bottom line is, we bought two new cars from Zaheer and traded him two of ours over a period of about 11 days, driving about 2400 miles in the process, and we enjoyed every aspect of the transactions. I would recommend Zaheer Datoo and Lehigh Valley Hyundai without reservation to anyone who is interested in having a great car buying experience. More
by rqlafferty
Employees Worked With
Zaheer Datoo
August 07, 2011
I am totally delighted with the service that I receive from Lehigh Valley Hyundai. From my first encounter with my sales rep, Aubrey Seyler, in 2009 to the present, every visit to this dealership has bee from Lehigh Valley Hyundai. From my first encounter with my sales rep, Aubrey Seyler, in 2009 to the present, every visit to this dealership has been a very positive experience. The staff are always courteous, professional and extremely friendly. I have never experienced this type of service with any other car dealer I have dealt with. Their prices are very fair and competitive, and the work is always done well. I would not hesitate to recommend them to anyone. In fact, I am a walking, talking advertisement for Lehigh Valley Hyundai! More
by genie1p
Employees Worked With
Aubrey (sales), Bill, Scott
August 04, 2011
I was a little upset that I did not get an overall inspection. I look forward to when you all do this. I just found out that my windshield wiper wasn't working out of the blue. I am not saying that an inspection. I look forward to when you all do this. I just found out that my windshield wiper wasn't working out of the blue. I am not saying that anything happened there at the shop, but if I had the inspection I will be aware of this. Overall, I do like you all. More
by clau0976
Employees Worked With
Rex Weaver
July 31, 2011
The receptionist needs to have all service extensions in order to do her job properly. In the future, if there are new service people, please make sure that she has his/her number. thank you. order to do her job properly. In the future, if there are new service people, please make sure that she has his/her number. thank you. More
by Lisa Beslanovits
Employees Worked With
Rex and Tony
