Lehigh Valley Hyundai

I had service completed because of a safety recall on my vehicle. Because of a longer than expected wait time, I was able to borrow their car to finish some errands, during which time he stated they were f vehicle. Because of a longer than expected wait time, I was able to borrow their car to finish some errands, during which time he stated they were finished earlier than expected. There really is great customer service at this location. Thank you! More

I dealt with the "Express" service department during this visit. The service manager and his team are very knowledgeable, helpful, courteous, accommodating, thorough, friendly and just overall a during this visit. The service manager and his team are very knowledgeable, helpful, courteous, accommodating, thorough, friendly and just overall a team I feel totally confident with when they are working on my vehicle. More

I have a 2004 Hyundai Sonata- whenever I take my car to the dealer for service everyone is so considerate and helpful and the service Technicians always take time to explain things to me the dealer for service everyone is so considerate and helpful and the service Technicians always take time to explain things to me More

It was time for an oil change on my 2002 Hyundai Accent. I have had it for eleven relatively trouble free years. It had begun making a strange ticking sound a few weeks before and so I brought it to my tru I have had it for eleven relatively trouble free years. It had begun making a strange ticking sound a few weeks before and so I brought it to my trusted service rep, Scott Reimer at Lehigh Valley Hyundai. He knew instantly what it was. He told me that it's the rocker arm and then he said to me, "It's time to start looking." I felt overwhelmed by this dire news since I had thought that my Hyundai would last forever. I asked him, "Should I still get the oil changed?" and Scott answered, "No. Why put any more money into this one. Why don't you go over and speak with Jen Leiby in sales." And so I did. Jennifer is the most unusual sales person that I have ever had the pleasure of working with. She is patient, knowledgeable and answers all questions. She then let me take the lead as to what kind of Hyundai I was looking for, what I wanted in it and what I wanted the color to be. I could go on and on about how wonderful she was in making sure that I got the best deal possible. To my amazement even after I signed papers, I found a better deal and brought it to Jen's attention and she brought it to wherever she needed to go to get a new deal for me and she made that magic happen. I know for certain that I got the best deal anywhere in this area because I literally was in touch with Hyundai dealers from Doylestown, Coopersburg, Stroudsburg, Quakertown and one somewhere else. By the end of the process, each of those dealers told me that they just couldn't "touch" the deal I had gotten for my new 2013 Hyundai Accent from Lehigh Valley Hyundai. I love my new car. More

I am happy with the work that I had done. Although my Elantra does not have many miles on it .I feel very confident that the service work performed is done correctly the first time. Elantra does not have many miles on it .I feel very confident that the service work performed is done correctly the first time. More

He was honest, up front, and not pushy at all. I was treated with respect and courtesy from everyone at the dealership, offered refreshments while I waited. My phone was set up for me when I picked up treated with respect and courtesy from everyone at the dealership, offered refreshments while I waited. My phone was set up for me when I picked up my car, which was cleaned, and with a full tank of gas. I was offered my first service free of charge, and, since the license plates were to be sent to the dealership, an apology that I would have to return and an offer of a free car wash. More

I needed two new front tires on my Tucson because they had nails in them, both had been plugged at different times by the LV Hyundai service team in the past couple of months. The drivers side front tir had nails in them, both had been plugged at different times by the LV Hyundai service team in the past couple of months. The drivers side front tire kept leaking air due to the location of the plug even though it had been plugged twice. I got several tire prices including mounting, balancing, etc. from some area tire shops with two places being lower than LV Hyundai and Noel (with the service managers approval) honored the lower price. I also had a postcard from LV Hyundai which advertised free rotating and balancing for the life of the tires. The postcard did not state that you had to purchase 4 tires in order to take advantage of that offer, even though it was supposed to. Noel gave me the free service which I truly appreciated. I am always satisfied with the service at LV Hyundai. I wish all of the services cost less, but their prices are fairly good overall and cheaper than other places I've gone to before buying my Hyundais. More

To whom it may concern, (From Charlotte L. Krasinski) To whom it may concern, (From Charlotte L. Krasinski) charlou2000@msn.com I was happy with the salesman and his friendly manor. That does count w To whom it may concern, (From Charlotte L. Krasinski) charlou2000@msn.com I was happy with the salesman and his friendly manor. That does count when you buy a car. I bought the car with the rebate and gave the salesman $2,000.00 down. He said that he would have the car cleaned up and ready for the next day when I came in to pick it up.One of the things I didn't like was when I came in the next day the salesman asked me if I wanted to do the 0% or write out a check. Now you guys had a promotion going on where you could get $2,000.00 off and that was one of the deciding factors in buying this car. I even mentioned the very first day that I might do the 0% and the salesman heard me. I did this with my last car and it worked out nicely . When I came in to your dealership to pick up my car the next day the sales man asked me if I wanted to do the 0% or do a check. I told him I will do the 0%. He went somewhere for a few minutes and came back and said he can't do the 0% and the $2,000.00 rebate. Well, I was really disappointed because the bank is offering the 0%... not you. I told him I was disappointed and I said I knew there had to be a catch. Now why could I get it at other dealership (my old car) and not from you guys. The $2,000.00 rebate was for all Hyundia dealerships not just from your dealership. I just feel that.I really didn't get a good deal. The two main reasons I bought a Hyundia was because of the 0% and the rebate!!! I even called on the phone the day before I came in and the person I spoke to said, yes, we are offering a $2,000.00 rebate and 0% didn't say or. I just feel when the salesman offered me the 0% he should have gave it to me. He said he couldn't because he gave me the rebate. That rebate was from Hyundia to all Hyundia dealers. The 0% was offered by the bank. I was disappointed and let all these weeks go by. I guess the salesman was nice and I didn't want to make waves. The more I think about it I am not really happy at all. The salesman called the other day and asked me for a review and he would give me two free oil changes.. The salesman already offered the two free oil changes to me when I decided to buy the car. So now that is four oil changes. Now I do feel the salesman was very nice, but should have told me upfront that you can only get one (0% or rebate). I guess I should have spoke up right away, but since he told me he couldn't get me both I feel like you guys got some of my money. A woman came out of an office and tried to offer me protection for my car at a much lower rate than the salesman said, because I wasn't letting him talk me into it. I never get those even in stores like Wal-mart either, because I never get to use them. The other thing I want to mention...I was always told that as soon as you drive a car off the lot it depreciates $3,000.00. When I got into my car I saw it had 60 miles on it. The sales man did tell me about that, but I didn't know that it was driven on the road. I thought it transported on something somehow.. I did drive out of the parking lot disappointed, because that means this car was driven and wasn't really new. After I bought the car I went online and for the exact make and model they were cheaper, because the end of the year and end of month deals. There are a few things I saw after I bought the car...1. car seat on passenger side way too low and can't adjust 2. one headlight is fogged up already 3. tire pressure was low on all tires and had to take it to a garage to have air put in all four tires (warning light came on). you can't operate the radio without the car running....my old car would give you an hour of time before the radio went off. Bottom line: I think that the sales man should go over every feature until you understand the car before you buy. I did tell him that when he called me the other day.about this and he said bring it in and he will go over this with me. I was in a hurry to get somewhere and he caught me off guard, so I was polite after he told me to bring my car in to go over everything and hurried up the call to get somewhere. I would have taken me a good 20 minutes or so to tell him all I am telling you. He did do scads of paper work and does know how to clinch a sale. The fact of the matter is I have been looking at cars everywhere (all types). I have some health issues and I was very tired. I also needed to find something pronto, because I was paying for a rented car.I just wanted a safe car for my two sons who have autism. My friend said to me while we were on the lot here is a five star. You don't know how many hours I put in looking at crash tests on the internet. So I was weary, tired and wasn't thinking and should have spoke up when the salesman wouldn't give me both offers. I only got $5,000.00 for my car. I know the wouldn't come out of gear unless you put a key into a hole and press down. A friend who used to work on cars said that is minor to fix and the front end was dented on the hood just in the front hardly noticeable.The salesman didn't even have anyone of your people who do the appraisals come look at the car. I ALWAYS kept up with the car, Got tons of oil changes. The car ran good and the blue book it was worth $4 or $5 thousand. I know, I know, I know I should have spoken up right away, but I wasn't feeling well at all. Who ever gets that car will absolutely get at least another 50 thousand miles or more. I'll be honest the salesman was good and I was weary, so it just all happened. I should have driven the car more too. I am short and the seat adjustment is taking time to get used to. This car makes me more jumpy than my old car. I did have a van at one time, but this one seems to have more blind spots and when you sit in the low passenger seat being low I get excited more when in traffic and make the driver nervous. I told the salesman that I wanted power controls for the seats and I didn't know that they weren't on the passengers side. That was really a disappointment. I appreciate you reading this and I am just spilling out my honest to God true feelings.I just don't want to stuff my feelings. I'd appreciate your attention to this matter. Thanks, Charlotte Louise Krasinski More

Got a great deal on a new 2013 Sonata. They gave us several incentives and a good trade-in price for our 2009. Very pleased several incentives and a good trade-in price for our 2009. Very pleased More