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Lehigh Valley Hyundai

Emmaus, PA

4.7
1,964 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,964 reviews

February 24, 2014

The Hyundai service center was very accommodating and helpful. They checked in on my regularly while I was waiting, and made sure I knew what they were doing to my car every step of the way. More

by Mhrinkovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I can't remember
February 19, 2014

OMG I could not believe the deal we have gotten on the purchase of our new 2014 Santa Fe Sport, My husband had an idea of what we would be willing to come out of pocket with before we even went to the dea More

by RoseF356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khizer Tariq
February 14, 2014

Scott Reimer and Matthew Allen at the service department were very knowledgeable, friendly and made me feel like a valued customer. They even helped me obtain a replacement registration certificate to save More

by bobwaters13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Reimer and Matthew Allen
February 13, 2014

Ive used Hyundai quick service center a couple of times and previously had good experiences and we love our tucson. This time I was pretty surprised and disappointed by the service manager upselling me a s More

by Eleayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noel-assume service manager or customer service rep
Mar 05, 2014 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. I want to sincerely apologize for the way you felt after leaving our service center. The last thing we want to do is sell unnecessary services to a customer for a short term financial benefit when we know we would be compromising the value of the long term relationship we look to establish with all of our customers. Please feel free to contact our service manager, Kevin Wagner, or myself at your earliest convenience and we will be happy to review the Repair Order with you along with the multi-point inspection. I also would like to replace that rear wiper blade at no charge and offer you a complimentary oil change at your next visit. Thanks again for taking the time to write your review. We look forward to the opportunity to re-earn your trust and I'm confident that if given the opportunity, you will be satisfied. Sincerely - Andrew Wright, Vice President, 610-967-6500

February 10, 2014

Worked with me to get me in a safer car then I had for a price that I could afford. Easy to work with compared to other dealerships. More

by Brittriccardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey
February 09, 2014

Excellent customer service as well as maintenance & repair work done in a timely and standard way. While waiting for maintenance & repair, the secretary was friendly and able to obtain all information More

by Lydiamarlene420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron was the manager on site, the rest of the following associates were extremely courteous, friendly and helpful. The price and vehicle management was negotiable enough to be affordable for my 2010 Elantra.
February 03, 2014

Felt as if salesperson was not attentive. Had issues after purchase left numerous messages which required callbacks I never received. My husband went as far as calling the sales manager, leaving message More

by Stephey108
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Anderson
February 02, 2014

Visit was extremely positive. Both Al and Edwin were fabulous. Would definitely recommend for quality service customer satisfaction five on all levels. There was never any pressure to purchase. I alway More

by Me21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin and Al
January 29, 2014

the service department was great - and they even gave me a ride back to my office. I was grateful! then, they got my replacement part in from NJ, and installed it in the same day. it was great that i was a More

by theorem7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luis
January 29, 2014

I'm pleased to give Lehigh Valley Hyundai the highest possible ratings based on my recent experience in purchasing a new 2013 Accent GS. We very recently moved to the Lehigh Valley and needed to replace More

by bobwaters13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Kost (Sales Manager); Mahmood Datoo (Sales Consultant); Justin Aspenleiter (Internet Client Development); also a Finance Manager
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