Lehigh Valley Hyundai

Wrong price on invoice Took My 2005 Elantra to dealership on Saturday, 4/19/14 for inspection and oil change. Advisor (Shannon) called to suggest replacement of a belt whic Took My 2005 Elantra to dealership on Saturday, 4/19/14 for inspection and oil change. Advisor (Shannon) called to suggest replacement of a belt which clearly I do not need at this time. Upon paying my bill, discovered incorrect charge on bill for emissions test. Scott made necessary adjustments for me. More

Pete Goldman MD Had HVAC blower replaced but still intermittant. Brought back and replaced the chafed wiring harness connector that was probably shorting intermittant Had HVAC blower replaced but still intermittant. Brought back and replaced the chafed wiring harness connector that was probably shorting intermittantly. The usual fix is replacing the wiring harness at over $1000. But the service tech was able to splice in just the connector off another car and solved the problem. No Charge! Did complimentary oil/ filter change too. Appreciate the creativity. They certainly try to do what's best for the customer, both technically and economically. And very nice people. More

steering correction for 2012 Sonata After discussing the steering issue over the phone I was given a quick appointment. The car was test driven to verify the constant left to right steer After discussing the steering issue over the phone I was given a quick appointment. The car was test driven to verify the constant left to right steering correction. It was very noticeable at 60+ mph. After steering adjustment and a fair priced front end alignment the car now steers very well. Overall a good experience and I am very satisfied. More

Great Service and Convenience I took my car in for intermittent engine noise and vibration. Although LV Hyundai could not duplicate the problem, I was told to bring the car back w I took my car in for intermittent engine noise and vibration. Although LV Hyundai could not duplicate the problem, I was told to bring the car back when it started doing it again and they would check it out. I also had PA State Inspection and an oil change. I liked the convenience of taking the shuttle to my job. Everyone was very nice. I would recommend this service center to friends. More

Oil Change I just took the car in for an oil change. I did not have an appointment, and their Express service was just that. I was in and out quickly and they I just took the car in for an oil change. I did not have an appointment, and their Express service was just that. I was in and out quickly and they even washed the car (even though it was raining that day). the employees were considerate and pleasant to work with. More

50K check-up. Only thing the car needed was a tire rotation. Didn't try to "sell" me anything else. Took car at scheduled time and service was done quickly. rotation. Didn't try to "sell" me anything else. Took car at scheduled time and service was done quickly. More

Never have had a bad experience with the full service center or the Express Center. Very easy to drop off wait in lobby and have gotten loaner vehicles from time to time. This trip I had a window motor r center or the Express Center. Very easy to drop off wait in lobby and have gotten loaner vehicles from time to time. This trip I had a window motor replaced on a relatively new care and it was handled under warranty. Had car evaluated on Monday...part was ordered and it was fixed on Wednesday afternoon. More

CUSTOMER SERVICE WAITING ROOM The coffee is good and the waiting room is comfy. However, can a sign be posted to advise other customers to tone down their cell phone conversations The coffee is good and the waiting room is comfy. However, can a sign be posted to advise other customers to tone down their cell phone conversations or to go outside. The other person in the waiting room spoke LOUD and was long-winded (too much personal information I didn't care to hear). Otherwise, the service was quick and a great price! More

Very Helpful! We had some issues with our car that we were supposed to have had fixed at another dealership previously this year. When we confronted the other deal We had some issues with our car that we were supposed to have had fixed at another dealership previously this year. When we confronted the other dealership, they were non responsive. Shannon and Kevin really stepped up and helped resolve this issue. We are very grateful for their hard work in dealing with some very difficult problems. Great customer service all around! More

The day was very long, but Khizer worked quickly and efficiently. He was a pleasure to work with. I would definitely recommend him to friends and family when purchasing a car. efficiently. He was a pleasure to work with. I would definitely recommend him to friends and family when purchasing a car. More