Lehigh Valley Hyundai

Margaret Fenstermaker I was greeted by someone before I even entered the building and told the man I had an appointment. He went and got Edwin Salazar who was absolutely w I was greeted by someone before I even entered the building and told the man I had an appointment. He went and got Edwin Salazar who was absolutely wonderful through my whole buying experience. I told him I wasn't comfortable driving an unfamiliar car in traffic, so he took a Sonata out on the highway so I knew how it felt. Then when we were in a less traveled area, I took the wheel. I felt very comfortable behind the wheel. Edwin was very patient in explaining everything and was very thorough. When we arrived back at the dealership, I decided to buy the original Sonata that I had seen in the showroom. I went home to get my old car title and returned awhile later. Edwin carefully explained all the paperwork to me. When we were done, he helped me transfer a few things from my old car to my new car. I am very happy with my purchase. Edwin has stressed to me many times to call him or stop in if I have any questions. I have contacted him at least three times, both by phone and at the dealership, and he was prompt in getting back to me and answered all my questions. He had explained everything to me when I bought the car, but that was a lot to absorb so I am so glad that Edwin is so willing to help me. Everyone at the dealership is friendly and helpful and I would highly recommend Edwin Salazar if you're looking for a new car. More

Express Oil Change The express oil change required no appointment and was fast, friendly and convenient. By the time I finished a cup if coffee while reviewing some mail The express oil change required no appointment and was fast, friendly and convenient. By the time I finished a cup if coffee while reviewing some mail, the oil change was completed. Joel, who was in charge at the express oil change desk, was very pleasant and explained the various service checks that were done with the oil change. They also washed my car. Overall, an excellent experience. More

Fast and professional Easy online appointments - I made the appt the night before. Waited under one hour for inspection and emissions. Nice waiting area, coffee area, free Easy online appointments - I made the appt the night before. Waited under one hour for inspection and emissions. Nice waiting area, coffee area, free wifi. More

First place I stopped at. It was touch and go for a while, but while searching for a good used car I first wound-up at Vinart. Although I immediately fell in love with the 201 It was touch and go for a while, but while searching for a good used car I first wound-up at Vinart. Although I immediately fell in love with the 2011 Elantra Kyle showed me, it was after all, the very first place I went to and I felt the need to shop around a little more. I then went to Becker Subaru and the two cars they had in my price range didn't even come with warranties above 90 days, meanwhile the Elantra Kyle showed me at Vinart was a certified vehicle and also had 20k miles left to go on the manufacturer's warranty. Art, the salesman at Becker, offered a pretty good deal payments-wise, and it certainly was tempting, so I told Kyle about it and then he was able to get me the payment range I was looking for, at $310 per month. We then went back to Vinart and took another look at the Elantra, the two people I went with really liked the car too, so I decided to go for it. I also picked up the extended warranty and I'm covered until 2021, so that's nice too. There were only three minor problems though: 1. Before I bought the car, and even when I test drove it, there was a minor exhaust leak when starting the car cold. I told Kyle about it though, and in fact their service is taking care of that issue right now, as I type this review. 2. The second issue was a strange power loss, which occurred last Friday and then once again yesterday when I took the car in for the exhaust problem. They were on the ball though...they informed me yesterday that it turned out to be a temperature sensor and wiring harness for the transmission. They're currently fixing that as well. 3. Three bulbs were blown out. Only minor ones, and it's not a big deal I suppose, but when you sit there in their dealership and their television advertising goes on about how they do this 150-point inspection before selling a certified car, and then you find out a week and a half later that you have blown bulbs, it leaves you to wonder if that's true or not. I would think that checking the bulbs is part of that inspection, but I guess someone had an off day. Regardless of the above, I'm still relatively happy for now and I would likely go back to Vinart and have Kyle sell me my next vehicle. I should also note that since they didn't have the replacement part they gave me a newer Elantra loaner car, which is included in the warranty and extended warranty, and Kyle was certainly on the case. He took care of that post haste, and even drove it across the street to me at the service center. Well, thanks Vinart, thanks Kyle, and if you're car shopping then thanks for taking the time to read this. Good luck on your car search! More

quick and friendly service visit I scheduled a appoint at the Stewartsville dealership which is where I bought my vehicle I had my oil changed and filter replaced, it took about 30 m I scheduled a appoint at the Stewartsville dealership which is where I bought my vehicle I had my oil changed and filter replaced, it took about 30 minutes which is about the normal time for such service, when the car was finished the service rep let me know that it was time to have my transmission fluid flushed and replaced and gave me prices for having this service performed I didn't get the service done at the time but I scheduled to have it done in two weeks! It was very good experience the waiting room had a big screen TV and also coffee and bagels, I felt very comfortable there and would recommend this service dept to anyone else who is looking for a place to have their vehicle serviced! More

Great Experience This was our best experience at buying a car. I really liked dealing with only one person throughout the entire process. No bouncing from sales to fin This was our best experience at buying a car. I really liked dealing with only one person throughout the entire process. No bouncing from sales to finance etc.. Jason Dutsch was our sales rep and he was great to deal with. Very knowledgeable of the Sonata features and was not pushy at all. Very pleasant experience overall. More

Oil and Filter Change Quick turnaround at their Hyundai Express Service center. Received an email coupon for the oil/filter change and a 4 wheel tire rotation at 1/2 the s Quick turnaround at their Hyundai Express Service center. Received an email coupon for the oil/filter change and a 4 wheel tire rotation at 1/2 the standard price. More

Check engine light I appreciated being seen within an hour of realizing my check engine light and fuel was compromised. Thank you for fixing my car within the day. I appreciated being seen within an hour of realizing my check engine light and fuel was compromised. Thank you for fixing my car within the day. More

Always thorough The Hyundai service team is always great to work with. They are knowledgeable, thorough, courteous, and always able to answer any questions you may ha The Hyundai service team is always great to work with. They are knowledgeable, thorough, courteous, and always able to answer any questions you may have about the vehicle, service or any other concerns. More

Mixed first experience This was my first experience with LV Hyndai service. Initially I was very dissapointed. I called to tell them the car I bought from them a month earli This was my first experience with LV Hyndai service. Initially I was very dissapointed. I called to tell them the car I bought from them a month earlier broke down and was getting towed to them. The girl over the phone told me the service dept was closed (which I knew) and she was just a cashier and couldn't help me. When I was dropping off the car the cashier at the service dept was sitting on her phone playing Candy Crush and barely looked up to acknowledge my existence. She told me there was nothing she could do for me with a slight attitude like I was an idiot for asking her anything. She said there was no paperwork to fill out and said she couldn't help me with a rental or anything else. I was ready to go somewhere else when I noticed there was a drop off box outside, which the cashier did not tell me about, so I reluctantly filled the papers out and dropped off my car. I did not receive any calls from them the next day. I called multiple times and was only able to leave a message. I was headed to the dealership ready to take the car elsewhere when I decided to call one last time. A really nice gentleman answered who didnt know anything about the car but offered to find out what he could. He first said they didnt get to it yet. Then he said they just pulled it in the shop. Then he said they were working on it but didnt know what was wrong yet. Later in the conversation he said the ECU needed to be upgraded. His story and details changed wildly throughout the approx. 3 minute conversation but I was just happy to talk to someone who sounded like they had the potential to feel the human emotion of "caring" and had some answers, even if only vague ones. The next day the service advisor called (I believe his name was Joe) and told me my car needed the coil pack replaced and it was all covered under warranty. He answered all my questions and was extremely nice. I picked the car up without incident. I will use Hyndai service again but I hope my experience is more consistintly positive. More