Lehigh Valley Hyundai

The staff is very helpful. We are very pleased in the way our vehicle purchase went. All the fees were explained accurately. The financing was painless. When we saw the vehicle We are very pleased in the way our vehicle purchase went. All the fees were explained accurately. The financing was painless. When we saw the vehicle we wanted, they gave us the time we needed to look it over and test drive until we were comfortable making the purchase. We also were able to obtain the prior maintenance history, which was helpful. I would highly recommend this dealership. More

Friendly and Helpful I did my homework online before going to the dealership. Therefore, I only test drove one vehicle. The salesman, Rich, was amazed that I did not want I did my homework online before going to the dealership. Therefore, I only test drove one vehicle. The salesman, Rich, was amazed that I did not want to drive others. Prior to my test drive, I was able to chat online with someone at the dealership. I asked questions and set up a test drive for the following day. Right away someone was trying to call me on the phone. THAT was annoying. I did not answer, and the dealership tried to call me two more times within the hour. I sent another chat to the person I was connecting with to ask that they stop calling me because I would be there the next day. Remember, regardless of the friendliness, they are working on commissions and tend to be overbearing very quickly. After having the vehicle for two weeks, I am still thrilled with my purchase. I bought a Santa Fe (2015) as recommended by my mechanic father. One reason I gave a 4 star was that I wanted them to put in a car starter, but they said it would cost them $900, which is NOT true--or if it is, they overcharge for this particular service. I can get a car starter installed by a local reputable business for $300. They did take off another $250 because they were "splitting the cost of a starter with us." Another reason I gave 4 stars is that I had again done my homework and went online to some financial institutions in which I do business. I got car loan rates and payments. Thankfully, I printed out the information. I was quoted a rate over 6% at the dealership; however, I had a rate from Chase Bank for a bit over 3%. The dealership honored the rate I was quoted by Chase Bank. Again, if someone is just going in blind, that person would pay more. Another thing that people may not know, and this may/may not only pertain to this dealership. I had cash to put down on the car, but I wanted to use my credit card in order to get the points. The dealership is only authorized to charge up to $2500 on a credit card for the down payment. This is understandable; however, I was unprepared. Thus, I did have to go to a bank and get a cashier's check (which is a fee of $10) for the remaining money that I wanted to put down. This was my fault for not considering this issue or calling and asking. They did give me my first oil change for free. However, I don't know if I'll go back after that considering that they overcharge for the starter. Are they going to overcharge for regular maintenance services as well? In the end, the dealership and sales personnel are good. They are friendly and helpful. But remember, they are working on commission. So do your homework, so you have a more pleasant experience and get the best price and interest rate. More

Almost stress free wxperience As much as a major purchase can be stress free, Lehigh Valley Hyundai, exceeded my expectations. I had not envisioned purchasing a car as such a satis As much as a major purchase can be stress free, Lehigh Valley Hyundai, exceeded my expectations. I had not envisioned purchasing a car as such a satisfying experience. I love my new Hyundai Gt Elantra Hatchback. More

Great experience I worked with Aubrey in finding a new car that was perfect for me and my family. He was professional and listened to what my needs and likes were. I e I worked with Aubrey in finding a new car that was perfect for me and my family. He was professional and listened to what my needs and likes were. I enjoyed working with him and would recommend him to anyone. More

Oil change, tire rotation and air filtration filter changed The people are always polite and very informative. They use no pressure if you need extra work done. They take no for the answer. They always fill all The people are always polite and very informative. They use no pressure if you need extra work done. They take no for the answer. They always fill all fluids and check practically everything on your car. On rare occasion they take a little long but not every time. More

Great Hyundai Dealership Would recommend LV Hyundai, especially Dan Sarria who went above and beyond in getting us from a 2014 Veloster to a 2017 Elantra as the Veloster no lo Would recommend LV Hyundai, especially Dan Sarria who went above and beyond in getting us from a 2014 Veloster to a 2017 Elantra as the Veloster no longer accommodated our needs. Danny understood our goal to get the Elantra with his suggestion to speak with their onsite insurance company that got us even more savings on the coverage. Being a current customer at LV Hyundai, their service is also excellent. More

New Azera Excellent leasing experience. Aubrey Seiler was a real professional to work with and provided outstanding customer service. I'm extremely happy with Excellent leasing experience. Aubrey Seiler was a real professional to work with and provided outstanding customer service. I'm extremely happy with my new Azera and would definitely recommend the car, dealership and sales consultant to anyone looking for a new car. More

Excellent!! Great job in getting me into my new care. Professional, friendly and efficient. I would definitely recommend Fernando and the LV Hyundai group if yo Great job in getting me into my new care. Professional, friendly and efficient. I would definitely recommend Fernando and the LV Hyundai group if you wanted to get a new vehicle. Their service is top notch. More

Excellent sales service The sales associate who worked with us was impressive. He was not aggressive in any way and yet he was very effective in pushing us to make a decisio The sales associate who worked with us was impressive. He was not aggressive in any way and yet he was very effective in pushing us to make a decision. He was very professional, was very generous in the time he committed to helping us through the process, and was very knowledgeable about the Elantra. I came away with what I think is a quality car that I bought at a fair price and he played a big role in making that happen. I would work with him again anytime and congratulate Hyundai on the effectiveness of preparing your sales associates. More