1,713 Reviews of Lehigh Valley Honda - Service Center
Excellent service! Would recommend to all! Professional employees at Lehigh Valley Honda. Car runs great! Keep up the great work! Extremely satisfied with my Honda Accord! employees at Lehigh Valley Honda. Car runs great! Keep up the great work! Extremely satisfied with my Honda Accord! More
After being told multiple times my car was covered under warranty and after them running the vin number, I proceeded to take my car there. They kept it for 5 days and and then decided to tell me it wasn’t c warranty and after them running the vin number, I proceeded to take my car there. They kept it for 5 days and and then decided to tell me it wasn’t covered anymore and gave me a price to do the work that was way out of line with any other shop. Definitely do not use their service center at all. More
Friendly customer service Service department is friendly and professional. The new free ride-share shuttle service is a big help getting the car and getting to and from work. O Service department is friendly and professional. The new free ride-share shuttle service is a big help getting the car and getting to and from work. Over the years, most repairs have been done right the first time. The only downside is, like most dealers, service is a little pricey. More
Good service Service advisor Sam Azar always knowledgeable and helpful with any problems which arise. All services done with care and expertise. Would recommend th Service advisor Sam Azar always knowledgeable and helpful with any problems which arise. All services done with care and expertise. Would recommend this dealership to anyone. More
Recall appointment for my 2019 CR V Always bring my vehicles here for service. I trust their service department. I built a good relationship with the people here through 2008 to presen Always bring my vehicles here for service. I trust their service department. I built a good relationship with the people here through 2008 to present. I owned a Honda Element prior. As always the process at check in was quick and professional. I usually wait there or go across the street to eat at Perkins. When the service is done or they need to update me on anything, they give me a courtesy call on my cell. They always go over everything they did and identify any current or future service needs. The best part is my vehicle has all the service documented and up to date. More
Good service given Fast efficient and good service given I recommend the services at this facility to anyone with a Honda vehicle. Thank you for your promptness and qu Fast efficient and good service given I recommend the services at this facility to anyone with a Honda vehicle. Thank you for your promptness and quick turn around for pick up More
Dishonest service No!!! I was not satisfied with the service. I came to get a flat tire repair and end up replacing the tire. After fact, I check with a couple only tir No!!! I was not satisfied with the service. I came to get a flat tire repair and end up replacing the tire. After fact, I check with a couple only tire places and they told me the fact the tire could have been fixed even thought the tire was five years old. I did not have time go some other place to get it fix. I am retired on a fixed income and I could not afford three hundred dollar bill. I thought, Lehigh Valley Honda would be safe place to get it fixed. I was wrong and this will be the last time I will go to your company. I have had Lehigh Valley Honda repair other flat tire in the past. They did not even try to fix the tire. I think your people were to interested in making more money and spending less time on a new tire then repairing flat tire. They were in my mine very dishonest, so your company is very dishonest. I have purchase a number cars in the past. Certainly, I am not having my cars or my family cars serviced at your company. I writing a letter to Honda describing your dishonest practices. More
Took too long. They tell you to make reservation and then you still wait an hour and a half to have your car finished. I believe if you make a reservation someone sh They tell you to make reservation and then you still wait an hour and a half to have your car finished. I believe if you make a reservation someone should be working on your car right away. More
Bad Customer service This dealership has major communication issues and the service department is very difficult to work with. They tried to put the cost of a bad conden This dealership has major communication issues and the service department is very difficult to work with. They tried to put the cost of a bad condenser on me but come to find out the vehicle damaged the condenser. They damaged my vehicle while it was waiting for the condenser. I was notified several days after my car was damaged. More