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Lehigh Valley Honda - Service Center

Emmaus, PA

4.7
1,490 Reviews

1,490 Reviews of Lehigh Valley Honda - Service Center

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June 10, 2024

terrific Service Department. Sam Azar is an exceptional of your operation. I will be back. More

by tfinn1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Lehigh Valley Honda responded

Thanks for sharing your thoughts about your service experience with Lehigh Valley Honda. Sam and our team appreciate your business and hope to see you again soon!

June 06, 2024

My advisor Sam explained what additional work my vehicle needed and I received a cost estimate. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Lehigh Valley Honda responded

Barbara, it was our pleasure to assist you. Thank you from all of us here at Lehigh Valley Honda!

June 05, 2024

I have purchased five vehicles from this dealership and have always had their service department take care of them. I have been treated courteously and professionally and highly recommend their service to More

by Joedeka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Campbell
Jun 05, 2024 -

Lehigh Valley Honda responded

Thank you for your continued trust and recommendation! We're delighted to hear that our team at Lehigh Valley Honda has consistently provided courteous and professional service. We look forward to serving you again in the future!

June 05, 2024

Logan Ried was very knowledgeable pleasant and helpful. She was also patient and was willing to explain the process of getting a new key for our car because the key is not just a piece of metal today. It i More

by rl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Reid
Jun 05, 2024 -

Lehigh Valley Honda responded

Thank you for sharing your experience! We're glad to hear Logan provided such knowledgeable and patient service at Lehigh Valley Honda. We appreciate the kind words and look forward to assisting you again in the future!

June 03, 2024

Good service fast oil change included tires check and many more vv..new nice place . More

by howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Lehigh Valley Honda responded

Thank you for your confidence in Lehigh Valley Honda, and for your business. We are grateful to have you as a customer, Howie!

June 03, 2024

Service rep was receptive to my concerns, went above and beyond to address my issues with visual inspection of the issue in the shop. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech working on vehicle
Jun 04, 2024 -

Lehigh Valley Honda responded

JJ, we're glad to hear our service rep at Lehigh Valley Honda went above and beyond for you. Thanks for sharing your experience!

June 02, 2024

Did not listen to the concern with our car. Refused to drive the car to understand what is wrong. Told us they did not have time for the maintenance they suggested and we requested. Instead ask More

by MichaelSellitti87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Azar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Lehigh Valley Honda responded

Michael, I'm sorry to hear about your experience. We strive for attentive and thorough service, so it's disappointing to learn we fell short. I'd like to discuss this further, please reach out at your convenience. Thank you, Bronson Miller - Service Manager - 6109651332

June 01, 2024

Process was quick and easy and service was friendly and efficient. No issues, in and out within the hour. More

by micdesanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 02, 2024 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

June 01, 2024

The incorrect mileage was written down. You didn’t wash my car and the price was higher than me going down to GMC . More

by Aheft0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 02, 2024 -

Lehigh Valley Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 31, 2024

Great service, great customer service, very professional service got my vehicle back in a timely manner .was very pleased with the job. Will be back with my other vehicle for service. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lehigh Valley Honda responded

Carlos, we're delighted to hear you had a great experience with our team at Lehigh Valley Honda! We look forward to servicing your other vehicle soon. Thanks for the kind words!

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