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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,711 Reviews

1,711 Reviews of Lehigh Valley Honda - Service Center

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March 15, 2020

The actual most caring worker I have ever met. A true family man who understands what it takes to truly satisfy my car’s needs. More

by Hazemabdelaal1
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

Sam Azar has always proven to provide excellent service On several occasions Sam Azar has taken care of both my Honda Accords. I have come to request for him as my service provider. He has always provided More

by ed_fertal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

Sam Azar is a rockstar Sam has been my service advisor for years, and he sets the bar for everyone else at Lehigh Valley Honda. No matter how busy Sam is, he is always frien More

by Seth R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2020

Sam is one of the most honest and good hearted people you will find in this industry. His trustworthiness is unrivaled, his perseverance to fix your problems is unmatched, and he will do everything he can to More

by crabcraft12
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

It's always pleasure to go there for service and work with Sam Azar. Very quick and grate service. Express service is grate. Best experience I ever had. I personally recommend every one to go there. More

by Harsh Kaneria
Recommend Dealer
Yes
Employees Worked With
Sam Azar
February 21, 2020

Lazy, not remotely customer focused. Poor service dept. Whether in person or by phone the attitudes of the service writer(s) vary from acting as though you're an interruption to his day as opposed to the pu More

by rjn44
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service writer did not identify himself. Terrible attitude
Feb 21, 2020 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. We sincerely apologize for what you encountered when you visited our Service Center. That is not the way we are accustomed to doing business. I would very much like the opportunity to speak with you to learn more about exactly what transpired and with which team member. I can be reached at 610-967-6500 or via the "Talk to the Dealer" button on our website. If you are inclined to give us another opportunity to earn your confidence, we would be grateful, and I will personally see to it that you have a great experience. Again, please accept our sincerest apologies for what transpired. I look forward to hearing from you. Sincerely - Andrew Wright, Vice President

February 20, 2020

Always very satisfied with the quick and efficient service at Lehigh Valley Honda. Walt was very professional and extremely helpful in explaining all that went into our service check. They are all a More

by janeandglennm
Recommend Dealer
Yes
Employees Worked With
Walt Schlener
February 17, 2020

Very satisfied with service on my CRV Another satisfying visit for service on my CRV. Sam Azar is a great guy to work with. He answered all my questions and my concerns. More

by wckoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
January 30, 2020

Josh is very polite & pleasant, does talk down like you don’t know anything. Also can explain in layman’s terms. He’s very supportive and has the utmost confidence in his technicians. Will be bringing more More

by K.derr2
Recommend Dealer
Yes
Employees Worked With
Josh
January 30, 2020

Starter Replacement Walt was very polite and accommodating. He was able to determine the car's problem and was able to take it in for service right away even though I did More

by evncarol
Recommend Dealer
Yes
Employees Worked With
Walt Slenner
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