Lehigh Valley Honda - Service Center

Took in for steering issue which was repaired and my daughter was excited to tell me she can easily drive with one hand. She is 16 so I suggested she stick to using 2. Great service and communication daughter was excited to tell me she can easily drive with one hand. She is 16 so I suggested she stick to using 2. Great service and communication throughout. More

As longtime customers of L. V. Honda the service department is very important to us and we have the best advisor, Sam Azar. V. Honda the service department is very important to us and we have the best advisor, Sam Azar. More

I love this Honda location. Great communication and thorough explanation of services needed! Made me feel like a valued customer !! Great communication and thorough explanation of services needed! Made me feel like a valued customer !! More

Wonderful service and it was very quick and efficient. I had Danielle help me out and she told me everything that had to be worked on and explained everything very well. I couldn’t of asked for better ser I had Danielle help me out and she told me everything that had to be worked on and explained everything very well. I couldn’t of asked for better service. More

I have been working with Sam now for 15 years has always guided me on the right direction with what needs to be fixed right now and what could wait it is always nice to have someone you could trust when you guided me on the right direction with what needs to be fixed right now and what could wait it is always nice to have someone you could trust when you bring your car in for service More

Great customer service with convenient online payment options and the Lyft driver service is a great idea. options and the Lyft driver service is a great idea. More

Somewhat positive sales experience in past but mixed results with service. On 2/7/23 brought 2019 HRV in because Apple Carplay would no longer connect. All diagnostics with Apple pointed to the need for results with service. On 2/7/23 brought 2019 HRV in because Apple Carplay would no longer connect. All diagnostics with Apple pointed to the need for a reset of the system by Honda. Service Advisor Dante Mancini was immediately condescending upon arrival. Before I even stepped out of the car he assured me the problem was the cables I have successfully used for 2 years. Then he said the problem was my “old phone” which is an iphone 8 which also worked fine with Carplay until a month ago. I told him there was a recall on the sound system of which he was unaware. He then told me they would need to keep the car for the entire day (we live a considerable distance away and had to make 2 round trips). The recall and reset of the system were complete in 1 1/2 hours so we would have waited. When I went to pick up the car Dante greeted me with “so you need a new phone!” He also expressed concern for my ability to walk to my car in the parking lot (twice) - a clear age reference. Btw I walk several miles every day. My old phone and original cable worked just fine once the system was reset. I texted Dante to let him know but he never responded. More

Very Good service, explains what is needed to be done in the car maintenance needs the car maintenance needs More

They treated me so wonderfully and fixed my problem. I cannot thank them enough. Shirl I cannot thank them enough. Shirl More

Great service excellent communication people that care about your cars very knowledgeable about vehicles great price about your cars very knowledgeable about vehicles great price More