Lehigh Valley Honda - Service Center

Good service with Tristan at dealership. Friendly and helpful. Car was completed in a timely manner. Appreciate the complimentary coffee. Friendly and helpful. Car was completed in a timely manner. Appreciate the complimentary coffee. More

Everything was top notch, keep up the great work in the shop and also all the advisors... shop and also all the advisors... More

James was my service advisor when I came in through Express service today at Lehigh Valley Honda. He was excellent. Kind and understanding. Explained the process well and accommodating. I had to leave Express service today at Lehigh Valley Honda. He was excellent. Kind and understanding. Explained the process well and accommodating. I had to leave by a certain time for another appointment and he ensured my car was ready with plenty of time. Definitely will continue to go to Lehigh Valley Honda for service. Thanks James! More

Lehigh Valley Honda values its customers and treats them accordingly. They provide a comfortable area for customers to wait in while their vehicle to be serviced - complete with a variety of hot beverage c accordingly. They provide a comfortable area for customers to wait in while their vehicle to be serviced - complete with a variety of hot beverage choices and televisions to view. Additionally, service advisor Sam Azar does a superb job of communicating the recommended services to keep your vehicle in excellent running condition. Mr. Azar is both personable and knowledgeable. My confidence in him is the single most important reason that I will continue to make Lehigh Valley Honda my 1st choice when shopping for a vehicle. More

We bought our CRV 2 years ago. Service was always top notch until this time. Our car went into service yesterday for a steering problem. We call them for updates, they never update Service was always top notch until this time. Our car went into service yesterday for a steering problem. We call them for updates, they never update us. Its 1:32 on the 2nd day and still have not heard anything. I don't know if something new is going on in the service department but we never had this issue. I had to wait longer to get the car in and when I tried to speak with the service manager, he/she never called me back. When I called yesterday a woman (either Sandy or Samantha, can't remember) she was very abrupt with me and I certainly didn't appreciate it and never encountered that before. We bought the platinum insurance and it better take care of this expense. Sooo disappointed in this service issue. Will certainly address to whomever runs the dealership. Can't rate quality of work or expense since we still don't have our car but are getting IMPATIENT. Linda DeFanti More

I brought my vehicle to their service center for an oil change. However, I received a call an hour later, informing me that my car had been hit while it was under their care. Surprisingly, they claimed it change. However, I received a call an hour later, informing me that my car had been hit while it was under their care. Surprisingly, they claimed it wasn't their responsibility and wouldn't take any action since they deemed it not their fault. This situation has left me without a paid-off car due to their decision to drive my vehicle around. The customer service was lacking, as it took over a week for the manager to respond, and his response essentially boiled down to "not our problem." This experience was highly unprofessional, and I cannot recommend it to anyone. More

Sam Azar is my service advisor. he always treats his customers really good. i always ask for him when i need service he always treats his customers really good. i always ask for him when i need service More

Sam always make it good. He goes above and beyond what he has too and makes sure every detail is covered He goes above and beyond what he has too and makes sure every detail is covered More

My needs and concerns are adequately addressed. I have been coming and buying vehicles since 1996. Hopefully I will continue doing so. I have been coming and buying vehicles since 1996. Hopefully I will continue doing so. More

Have a 16 year old Civic and a 15 year old Accord. Both are always serviced at LV Honda by Sam and his team, and both are still running like new (unlike me.) Bob Both are always serviced at LV Honda by Sam and his team, and both are still running like new (unlike me.) Bob More