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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,711 Reviews

1,711 Reviews of Lehigh Valley Honda - Service Center

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September 15, 2023

Danielle took good care of me when I needed help. She was very helpful and kept me informed. More

by thomas.drayer
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lehigh Valley Honda responded

We are so glad that Danielle delivered a top-notch service experience! Thank you for choosing Lehigh Valley Honda and for sharing your positive feedback. Safe travels down the road!

September 15, 2023

Scheduled for an 11:00 am appointment to have our car inspected and a tire rotation. We were there for two and a half hours for a simple inspection and never got the tires rotated, they said they were w More

by Bonnie & John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Azar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lehigh Valley Honda responded

Bonnie, I'm sorry to read about your recent experience with us. We aim for efficiency and thoroughness in our service department, so it's disappointing to learn that we didn't meet those expectations during your visit. Your feedback is valuable as it helps us improve. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, Bronson Miller - Service Manager - 6109651332

September 13, 2023

Easy and fast process. Very attentive and responded any questions i had . Will definitely come back. More

by Ch_y_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Lehigh Valley Honda responded

Thanks for the shout-out! Our team at Lehigh Valley Honda looks forward to seeing you down the road for another swift service. Take care!

September 12, 2023

Dante is amazing got me in and out for a oil change on spur of the moment phone call. Never a bad experience with Dante More

by jasonreisteter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lehigh Valley Honda responded

We're glad to know that Dante was able to assist you efficiently with your oil change at Lehigh Valley Honda. Thanks for the positive feedback and we look forward to serving you again!

September 12, 2023

Javon was able to squeeze me in because I had experienced a hydroplaning issue. Very efficient service and shuttle. More

by judithh61
Recommend Dealer
Yes
Employees Worked With
Javon Clinton
Sep 12, 2023 -

Lehigh Valley Honda responded

We're glad to know that Javon was able to assist you promptly and efficiently at Lehigh Valley Honda. We appreciate your trust in us!

September 11, 2023

Very satisfied with dealership, good service, pleasant customer service, good communication and speedy service. Nice to find that cleanliness, seat covers and foot paper in car, is taken seriously. More

by spenglerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 11, 2023

Before I talked to Samantha every person showed friendly attitude. I'm satisfied with the service received. More

by jduransr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rodriguez
Sep 11, 2023 -

Lehigh Valley Honda responded

Thanks for the review! We're glad to know that Samantha and our team at Lehigh Valley Honda were able to provide you with a satisfying service.

September 10, 2023

Tristan is a good writer, very personable not only with me but with all customers More

by Baungw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan and assorted porters, all welcoming
Sep 11, 2023 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

September 10, 2023

I’ve reached out multiple times about my vehicle and have struggled to get someone to answer me back. More

by Zae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javon Clinton
Sep 11, 2023 -

Lehigh Valley Honda responded

Zae, I'm sorry to learn about the communication issues you've been experiencing. We strive for prompt and clear updates, so it's disappointing to see we missed that mark with your inquiries. I would like to step in and offer my personal assistance. In case I cannot locate your contact information, I encourage you to reach out to me directly. Thank you, Bronson Miller - Service Manager - 6109651332

September 09, 2023

Always a pleasure dealing with a polite and knowledgeable service Department. Danielle was exceptional. This is my second service appointment in two weeks. Both times were a good experience. More

by Sfrang1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Sep 11, 2023 -

Lehigh Valley Honda responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

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