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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

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October 02, 2023

Organized Customer Service showing Pride in the Facility with recognition of needed expansion to better serve their growth... Daniel W. is an excellent, personable and a Model Customer Service Representati More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lehigh Valley Honda responded

Ray, it's great to know that you had a positive experience with Daniel W. and our team at Lehigh Valley Honda! We appreciate your feedback on our customer service and facility. Thanks for the review!

October 01, 2023

Very nice people and good service thank you guys for take care my car I will come back More

by abdulsalam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

October 01, 2023

This dealer has excellent service. I am pleased. I will never take my car to another dealer. More

by Captain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lehigh Valley Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 01, 2023

Great service and always great customer service from Sam Azar at Lehigh Valley Honda in Allentown. More

by aldicarlo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lehigh Valley Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam and the team met your expectations. Thank you for choosing Lehigh Valley Honda, we look forward to having you as a valued customer for many years to come!

September 28, 2023

Always had a pleasant experience at LV Honda. Construction made things a little chaotic this time, but staff handled it well. More

by GaryS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
Sep 28, 2023 -

Lehigh Valley Honda responded

Gary, we appreciate your understanding during our construction phase at Lehigh Valley Honda. We're glad to know that despite the chaos, you still had a pleasant experience with us!

September 27, 2023

The young man Gabriel who helped me was just wonderful. Five stars. He went beyond the norm to be helpful. More

by Krzykatldy2041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel service
Sep 27, 2023 -

Lehigh Valley Honda responded

We're so glad to know that Gabriel provided you with exceptional service at Lehigh Valley Honda. Thanks for the five-star review and we'll be sure to pass along your kind words!

September 27, 2023

They are under construction, so it’s kind of a mess. While waiting for my car to get inspected, I got a text that I didn’t understand of something they were recommending for my car and I figured someone More

by cindyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Sep 27, 2023 -

Lehigh Valley Honda responded

We appreciate your feedback and apologize for any inconvenience caused during our construction phase at Lehigh Valley Honda. We'll certainly take note of the communication issue you mentioned, as well as the strong scent in your car after service. Thanks for bringing these matters to our attention!

Sep 28, 2023 -

cindyl responded

Thank you!

September 26, 2023

James has been my service advisor over the past 2 years and he does a fantastic job. More

by pawayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 26, 2023 -

Lehigh Valley Honda responded

Thanks for the shout-out and supprt! We'll be sure to let James know his service continues to stand out during your visits to Lehigh Valley Honda!

September 26, 2023

Lehigh Valley Honda has a gem in Javon. I definitely would like to deal with him when ever I need service. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon (don’t know last name)
Sep 27, 2023 -

Lehigh Valley Honda responded

Larry, Thank you so much for your kind words for Javon and our team, and for taking the time to leave us this wonderful feedback!

September 26, 2023

Though busy, they were very efficient in getting my vehicle in. The staff was courteous and helpful. More

by Mrgrump42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Guerrierie
Sep 26, 2023 -

Lehigh Valley Honda responded

It means so much to us to see your review! Thanks from the team at Lehigh Valley Honda.

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