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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,710 Reviews

1,710 Reviews of Lehigh Valley Honda - Service Center

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April 06, 2025

Griffin is the best! Super communicative throughout the entire process. You definitely can trust him and Lehigh Valley Honda. More

by laurgards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Kozel
Apr 07, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that Griffin provided excellent communication and earned your trust here at Lehigh Valley Honda. Thank you for the wonderful feedback!

April 06, 2025

Awesome service, quoted 2 hour wait, was done in an hour and 15 minutes, oil change, inspection, emissions and rear differential change. Super friendly as well More

by Kjake2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Apr 07, 2025 -

Lehigh Valley Honda responded

We're delighted to hear that our team at Lehigh Valley Honda exceeded your expectations with efficient service and a friendly atmosphere! Thank you for choosing us, and we look forward to serving you again.

March 28, 2025

Great, quick service! They have a great attention to detail and communicated well when they had suggestions for additional services. Definitely coming back to have my car More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 28, 2025 -

Lehigh Valley Honda responded

Emily, we're delighted to hear that you had a positive experience with our team at Lehigh Valley Honda! We look forward to seeing you again for your next service visit. Safe travels until then!

March 25, 2025

Sales are ok. Service is not honest. They do not go over your car the way they say that they do! They look for ways to have you spend more money items that they de More

by Disappointed owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Azar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lehigh Valley Honda responded

It's concerning to hear about your experience with our service department. We strive for transparency and honesty, so it's disappointing that we fell short in this instance. If you're open to discussing this further, please reach out as we'd like the opportunity to address your concerns directly. Thank you, Bronson Miller - Service Manager - 6109651332

March 24, 2025

I walked in for my oil change, it was taken care within no time ty More

by rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lehigh Valley Honda responded

Thank you for reviewing Lehigh Valley Honda! It was so kind of you to share your experience.

March 24, 2025

Technition mechanic didn't finish the whole job of combustion chamber and gave me the car. My car had check engine light in and was vibrating etc. Arounf 4 45 pm car was returned to me again. Overall More

by Angelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bhadih Haddad
Mar 25, 2025 -

Lehigh Valley Honda responded

Angel, thank you for sharing your experience with us at Lehigh Valley Honda. We're glad to hear that despite the initial hiccup, our team provided great customer service. If there's anything else we can do for you, please let us know!

March 23, 2025

We purchased a brand new car in June 2024 and have been having issues with the rear camera two weeks after we purchased it. They looked at it once and told us they’re not sure how to fix it and they would More

by Rexcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griffin
Mar 24, 2025 -

Lehigh Valley Honda responded

I'm sorry to hear about the ongoing issues with your rear camera. It's concerning that this hasn't been resolved yet, and I apologize for any inconvenience caused by the delay. Someone will contact you shortly so we can address this matter promptly and find a solution for you. Thank you, Bronson Miller - Service Manager - 6109651332

March 11, 2025

My recent Express Service visit to Lehigh Valley Honda was excellent. Danielle helped me with my Honda Passport regular maintenance needs and she was extremely professional and accommodating. I highly rec More

by Nick Kalfas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Mar 11, 2025 -

Lehigh Valley Honda responded

Nick, we're delighted to hear that Danielle provided you with excellent service during your visit to Lehigh Valley Honda. Thank you for recommending us and sharing your positive experience!

March 10, 2025

I can always count on Lehigh Valley Honda to take excellent care of my car and answer all my questions More

by Jacrdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lehigh Valley Honda responded

It's wonderful to know you can rely on Lehigh Valley Honda for excellent care and support. We appreciate your trust in us!

March 09, 2025

Prompt professional service everyone was courteous and concerned that the visit was a pleasant experience More

by Woodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Watts
Mar 10, 2025 -

Lehigh Valley Honda responded

Woodman, thank you for sharing your experience! We're delighted to hear that our team at Lehigh Valley Honda provided prompt and courteous service. We look forward to serving you again in the future!