Lehigh Valley Honda - Service Center

Love that I can make an appointment for service at Lehigh Valley Honda. Jarrett is a great service rep who kept me informed of what service was needed and what service would be needed in the future. He is Valley Honda. Jarrett is a great service rep who kept me informed of what service was needed and what service would be needed in the future. He is polite, friendly and knowledgeable. The estimated time of completion was spot on. More

They are friendly and professional. They keep you informed in a timely matter. Their new showroom and waiting area are very nice and comfortable. They keep you informed in a timely matter. Their new showroom and waiting area are very nice and comfortable. More

Sam was very polite, friendly and kept me updated on the status of my vehicle. status of my vehicle. More

Prompt, friendly and efficient service department! Jack Alleshouse a big help in explaining everything and getting me back on the road. Thanks, guys! Jack Alleshouse a big help in explaining everything and getting me back on the road. Thanks, guys! More

Customer service was great. All the service employees were courteous and helpful. Would highly recommend Lehigh Valley Honda. All the service employees were courteous and helpful. Would highly recommend Lehigh Valley Honda. More

They were very fast and accommodating and efficient. Solved the problem on my car immediately Solved the problem on my car immediately More

Always satisfactory service from start to finish, very prompt and informative about what needs to be done! prompt and informative about what needs to be done! More

I am always confident that I will get accurate and honest service information which allows me to maintain my vehicle and keep everything in proper working order. Sam Azar is the one and only service represe service information which allows me to maintain my vehicle and keep everything in proper working order. Sam Azar is the one and only service representative I consistently rely on for this purpose. Sam is the absolute best! More

My family has been Lehigh Valley Honda customers for 10+ years and we love Honda. The only criticism I have is in regards to my car being serviced/my maintenance plan. When I went to pick up my vehicle I wa years and we love Honda. The only criticism I have is in regards to my car being serviced/my maintenance plan. When I went to pick up my vehicle I was given a $500 invoice for the services performed. I knew right away that number was wrong. You guys were trying to charge me almost $200 more for services that should be covered under my maintenance plan when I bought out my lease with you guys. Had I not mentioned this, I would have been charged all that money. Shouldn’t you guys have a portal or customer account history that shows what maintenance plan each customer has or doesn’t have? I’ve worked in customer service for a number of years and understand that trust and the elimination of doubt are normally the 2 aspects customers look for. I was left thinking that you guys are essentially trying to scam me by giving me an incorrect price when you guys are supposed to be the experts. Ideally the service process should go like this: customer makes appointment for their car’s needs, Honda confirms appointment, checks to see if that customer has a warranty/maintenance plan to see what is covered, and then an estimated invoice gets provided for the services that are not covered. More