1,682 Reviews of Lehigh Valley Honda - Service Center
Excellent ,friendly service.Efficient,polite and always there to answer questions.sam Azar is an excellent service manager and had my car ready in no time. The sales team made sure i would know all about m there to answer questions.sam Azar is an excellent service manager and had my car ready in no time. The sales team made sure i would know all about my new car. Mr. Goodwin runs a very high quality operation. More
I have always had good service for LV Honda/Vinart. However, after paying over $700 for labor work and receiving 4 new tires, the very next day my tire was flat. When the road service arrived to place However, after paying over $700 for labor work and receiving 4 new tires, the very next day my tire was flat. When the road service arrived to place the donut spare on my car-it was revealed that the fault was with the placement of the new tire (valve stem.) The spare was rather low, I called service. I was told to drive the car to Lehigh Street and the tire would be fixed or bring the tire in to the facility and later have it mounted by AAA. I explained with the low spare, I would not be able to drive to Lehigh St. I opted to take the car to a local service station to hav eth tire fixed at my expense. Overall, I do like the Honda product and service area. This time I was a bit inconvenienced. This will not impact my decision to buy a future Honda. More
The service at Honda is excellent. The mechanics are always friendly and coureous. I think Michael is the guy who works in the waiting area. He is always very helpful. The wait time is always less tha always friendly and coureous. I think Michael is the guy who works in the waiting area. He is always very helpful. The wait time is always less than he tells you and he is very thorough in explaining what was done. He's a keeper! More
We are on our seventh Honda. We have been going to LHVH for 12 years. I am a concerned about quality and timely service. My schedule is always quite tight and Sam Azar in Service has always worked well w for 12 years. I am a concerned about quality and timely service. My schedule is always quite tight and Sam Azar in Service has always worked well with me. He has been fair and accurate in his estimates and repairs. Another thing that I have grown to appreciate over the years is their consistency. From the front service technicians to the Express Lube (Mike) as well as parts(Scotty), they all seem to carry the same value of genuineness and courtesy. They have always performed their work with integrity and it is quite nice to have management stand behind their warranties. We bought a new 2008 Accord EX and when I sell my Lexus I plan on buying from this dealership. This type of quality service is not easy to find and I highly recommend them. Dr.MCS More
It's all about trust. There is never a doubt that when you go for service , LV Honda will make sure you are completely satisfied. They know what it takes to keep customers' loyal. I've seen some reviews you go for service , LV Honda will make sure you are completely satisfied. They know what it takes to keep customers' loyal. I've seen some reviews concerned with price,however, ultimately it's all about value. Customer satifaction comes from the top down, from Brett McCabe to Trevor and Mike (in Express Service), and everyone else you have contact with. Tell them your concerns, they will listen and do everyting within reason to satisfactorily resolve your issue. It is a pleasure dealing with honest and reasonable people. More
I like coming to LV Honda. It is very clean there and the people are generally very friendly. I liked that the service advisor, Trevor, gave me his direct phone # and told me to call him if I ever need the people are generally very friendly. I liked that the service advisor, Trevor, gave me his direct phone # and told me to call him if I ever need anything. The waiting area with beverages is a very nice feature and it is comfortable there. More
They were very accomodating...it is never hard for me to schedule an appointment, and they always advise me of my approximate cost before doing any work so that i'm not surprised later. LEHIGH VALLEY HONDA schedule an appointment, and they always advise me of my approximate cost before doing any work so that i'm not surprised later. LEHIGH VALLEY HONDA ROCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
I took my car in to replace the timing belt for the second time (my car has 215,000 miles on it) and to asess the condition of the car. When I picked the car up, the mechanic who worked in my car came second time (my car has 215,000 miles on it) and to asess the condition of the car. When I picked the car up, the mechanic who worked in my car came out to talk to me about the services he performed in my car. U lived the personalized attention. He spent some time with me discussing how to make the car last for another 200,000 miles. Doesn't get any better than that. Thank you Lehigh Valley Honda. More
The staff is very friendly and the work is done in a professional and timely manner. I had a problem last year with my rear wheel bearings, and they worked on it until they discovered the problem and fi professional and timely manner. I had a problem last year with my rear wheel bearings, and they worked on it until they discovered the problem and fixed it to my satifaction. I would highly recommend this dealership to anyone owning a Honda. They will work with you and do whatever it takes to satisfy the customer More
I bought a Honda Civic Hybrid from Lehigh Valley Honda 2 yrs ago year and visit them for Oil Change / Service etc. Exceptionally prompt (For me, time is most critical) and polite. Have folks who under yrs ago year and visit them for Oil Change / Service etc. Exceptionally prompt (For me, time is most critical) and polite. Have folks who understand a good deal (They gave me a very innovative idea once).. good luck Krishna More