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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,683 Reviews

1,683 Reviews of Lehigh Valley Honda - Service Center

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October 11, 2010

I am usually not thrilled with the idea of going to a dealership in order to purchase a car. Richard Haddad was the salesperson that worked with me. He was not overbearing or pushy---he answered my que More

by cawalck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Haddad, Brett McCabe, others in the service department
September 29, 2010

Trevor has shown me more than 100% satisfaction in all aspects of my service visits for my Honda. On my last visit I had to mention his reputation to the service manager, Brett at Lehigh Valley Honda. Tre More

by Ralstonc4322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappel
September 06, 2010

Sam Azer and the Lehigh Valley Honda service team have been awesome to my family. We are the proud owners of an Odyssey and Civic and have all of our service completed at the dealership. From the sales si More

by jaslorenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azer
September 06, 2010

I went in and got my car or emissions and inspection done. It was completed a lot quicker than estimated and cleaned which was good, however when i got back in my car the antenna was not reattached to t More

by alps2586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Sep 09, 2010 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write this review on DealerRater. I am glad to hear that things were completed quickly and correctly however we failed to address the cleanliness of your windows and that your insurance and registration paperwork were not put back in the proper place. For that I sincerely apologize. That is not the work quality standard we are accustomed to delivering. Rest assured that I will be reviewing this matter with our team. Thank you for being a customer! We really appreciate your patronage. Sincerely, Andrew Wright, Vice President 610-967-6500

August 23, 2010

My overall experiences at Lehigh Valley Honda has been very good. The customer service reps that I have dealt with have been excellent. They are friendly and and have my car worked on in a timely manner More

by dennis brong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Trevor
August 13, 2010

Repair did not include through check & we had to return to get key recoded to car.Service tech. did a good job but did not complete service to check key operation. Service manager was terrific. [ More

by fudd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
August 09, 2010

ALWAYS A JOY TO WORK WITH YOU FOLKS. This time I had my 85 & 89 year old parents with me. Love; knowing the cost for a service before I arrive clean, beautiful and comfortable waiting area More

by golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
August 04, 2010

We have had nothing but great service over the past 3 yrs. I have no problem driving from Easton to Allentown to get a simple oil change. The Express Service only takes about 15 minutes and you are don More

by AtHomeMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown - Different each time
August 02, 2010

They are very nice and no everything about the car. I respect that. They even pointed out some things I didn't know about my insurance and vin. no. The work they did on my car was outstanding. They went More

by bjhkah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They were all nice.
July 30, 2010

I think this is the best service available in the Lehigh Valley. This dealership makes you feel special! Dealership has a very comfortable waiting area complete with coffee and bagels,restroom, and TV. More

by SusieQ67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappell
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