Lehigh Valley Honda - Service Center

The service at Honda is excellent. The mechanics are always friendly and coureous. I think Michael is the guy who works in the waiting area. He is always very helpful. The wait time is always less tha always friendly and coureous. I think Michael is the guy who works in the waiting area. He is always very helpful. The wait time is always less than he tells you and he is very thorough in explaining what was done. He's a keeper! More

We are on our seventh Honda. We have been going to LHVH for 12 years. I am a concerned about quality and timely service. My schedule is always quite tight and Sam Azar in Service has always worked well w for 12 years. I am a concerned about quality and timely service. My schedule is always quite tight and Sam Azar in Service has always worked well with me. He has been fair and accurate in his estimates and repairs. Another thing that I have grown to appreciate over the years is their consistency. From the front service technicians to the Express Lube (Mike) as well as parts(Scotty), they all seem to carry the same value of genuineness and courtesy. They have always performed their work with integrity and it is quite nice to have management stand behind their warranties. We bought a new 2008 Accord EX and when I sell my Lexus I plan on buying from this dealership. This type of quality service is not easy to find and I highly recommend them. Dr.MCS More

It's all about trust. There is never a doubt that when you go for service , LV Honda will make sure you are completely satisfied. They know what it takes to keep customers' loyal. I've seen some reviews you go for service , LV Honda will make sure you are completely satisfied. They know what it takes to keep customers' loyal. I've seen some reviews concerned with price,however, ultimately it's all about value. Customer satifaction comes from the top down, from Brett McCabe to Trevor and Mike (in Express Service), and everyone else you have contact with. Tell them your concerns, they will listen and do everyting within reason to satisfactorily resolve your issue. It is a pleasure dealing with honest and reasonable people. More

I like coming to LV Honda. It is very clean there and the people are generally very friendly. I liked that the service advisor, Trevor, gave me his direct phone # and told me to call him if I ever need the people are generally very friendly. I liked that the service advisor, Trevor, gave me his direct phone # and told me to call him if I ever need anything. The waiting area with beverages is a very nice feature and it is comfortable there. More

They were very accomodating...it is never hard for me to schedule an appointment, and they always advise me of my approximate cost before doing any work so that i'm not surprised later. LEHIGH VALLEY HONDA schedule an appointment, and they always advise me of my approximate cost before doing any work so that i'm not surprised later. LEHIGH VALLEY HONDA ROCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

I took my car in to replace the timing belt for the second time (my car has 215,000 miles on it) and to asess the condition of the car. When I picked the car up, the mechanic who worked in my car came second time (my car has 215,000 miles on it) and to asess the condition of the car. When I picked the car up, the mechanic who worked in my car came out to talk to me about the services he performed in my car. U lived the personalized attention. He spent some time with me discussing how to make the car last for another 200,000 miles. Doesn't get any better than that. Thank you Lehigh Valley Honda. More

The staff is very friendly and the work is done in a professional and timely manner. I had a problem last year with my rear wheel bearings, and they worked on it until they discovered the problem and fi professional and timely manner. I had a problem last year with my rear wheel bearings, and they worked on it until they discovered the problem and fixed it to my satifaction. I would highly recommend this dealership to anyone owning a Honda. They will work with you and do whatever it takes to satisfy the customer More

I bought a Honda Civic Hybrid from Lehigh Valley Honda 2 yrs ago year and visit them for Oil Change / Service etc. Exceptionally prompt (For me, time is most critical) and polite. Have folks who under yrs ago year and visit them for Oil Change / Service etc. Exceptionally prompt (For me, time is most critical) and polite. Have folks who understand a good deal (They gave me a very innovative idea once).. good luck Krishna More

Everytime you go to Lehigh Valley Honda, you are always treated with respect. I love it there, in fact it was my number one reason for purchasing a car with them. The service department is always friendl treated with respect. I love it there, in fact it was my number one reason for purchasing a car with them. The service department is always friendly and professional. Never a worry! You can always count on excellent service! More

I have had very good service to date with this dealership and have been extremely happy with the level of courtesy and professionalism all Honda employees have displayed. However, I did have a frustrating ex and have been extremely happy with the level of courtesy and professionalism all Honda employees have displayed. However, I did have a frustrating experience last week. I received a message on my home answering machine regarding a missed 15,000 mile scheduled maintenance. When I called the dealership back On 3/8/2010 to schedule an appointment I found it very frustrating to navigate thru the menu, which notated extensions for various people (at the time I did not have the name of the person who left me the message). So I left a message for the service manager and never received a phone call back by the end of the week. It just so happened that I needed an oil change so when I was at the dealership on 3/12/2010 I did mention this to the Express Service agent and he said he was sorry. More