Lehigh Valley Honda - Service Center

I was treated promptly and with great courtesy. I'm sorry I forgot the man's name at the counter in late afternoon on Nov 11th where I went in for Express Service; (I want to say Eric, but I can't be s sorry I forgot the man's name at the counter in late afternoon on Nov 11th where I went in for Express Service; (I want to say Eric, but I can't be sure). He was exceptional!! Trevor steered me to Express Service when I called to see if I could get my oil changed on short notice. During my visit, it was discovered that my car battery was showing a rather low reading to suggest it should be replaced soon. I was offered that service while I was there, so I decided to go ahead and have the batter replaced. It gave me peace-of-mind to know it would be there for me as these mornings are getting colder, lately. The work did not take long. I was very satisfied in all aspects of my visit. More

I was late arriving for my appointment and that seemed to be ok with the dealership. I was informed of the problem, the price and the time it would take...I appreciated that. Overall, everything went very be ok with the dealership. I was informed of the problem, the price and the time it would take...I appreciated that. Overall, everything went very well. More

Lehigh Valley Honda consistently demonstrates excellent customer service and quality workmanship in a very timely fashion. That is why I continue to return for all my service needs. customer service and quality workmanship in a very timely fashion. That is why I continue to return for all my service needs. More

Knowledge, workmanship, friendliness time involved for service and price are all outstanding. Lehigh Valley Honda is tops on my chart. I would recommend them to anyone for great service. service and price are all outstanding. Lehigh Valley Honda is tops on my chart. I would recommend them to anyone for great service. More

I initially thought I might need "B" service but since my tires did not need to be rotated and since I recently had brake service performed the service agent who was very friendly and informativ but since my tires did not need to be rotated and since I recently had brake service performed the service agent who was very friendly and informative advised me to opt for "A" service. The resulting service was performed quickly, efficiently and of course at a lower price. More

I figured I would give this dealer another try. Just another mistake on my part. I do not know which is worse, the high pressure sales tactics that they tried to use on me when I purchased my car 8 year another mistake on my part. I do not know which is worse, the high pressure sales tactics that they tried to use on me when I purchased my car 8 years ago, or the high pressure tactics used to sell me service that is not needed on my vehicle. My car failed state inspection for a cracked front engine mount???????? Is this something new????? Then, they charged me for 1.5 hours labor to change the mount, and after they showed me that the mount was cracked and said it would not pass inspection, I was there no more than 1/2 hour. Then they try to " suggest" that I need "service level B" service done , which was rotation of tires and changing of all fluids. I have had this experience with every one of your service techs. They do not bother to ask if any of this work had been done in the past by myself, or someone else, they just look in their computer and figure it has not been done, so they try to rip you off and push this service on you. Why would my tires need to be rotated if all 4 of them measure a 6 and their is no sign of uneven wear??? The last time they said that I needed a new serpentine belt, They did not even bother to look at the vehicle, because the belt had been changed less than a month ago. Stay away from the high pressure tactics of this dealers service dept. More

LV Honda has consistently proven to provide trustworthy reliable service - easy to work with - you DO NOT get the impression they are trying to rip you off - Brett and Trevor watch out for your interest - reliable service - easy to work with - you DO NOT get the impression they are trying to rip you off - Brett and Trevor watch out for your interest - they do not push unnecessary maintenance or repairs - always give you options More

Great experience! My daughter was all excited that her visit/service was free because it was her first car! She did not have to wait for a long time. visit/service was free because it was her first car! She did not have to wait for a long time. More

The exprerss oil change service is very prompt and efficient. Getting an appt. for recaal notice for srs was made in 2 days. Everyone is very friendly and willing to help. Care is taken to keep th efficient. Getting an appt. for recaal notice for srs was made in 2 days. Everyone is very friendly and willing to help. Care is taken to keep the car clean during service. All information on bill is explained More