Lehigh Valley Honda - Service Center

I've been going here for over 5 years now. I'm always impressed at the way this business is run. I think they are a model for customer service. impressed at the way this business is run. I think they are a model for customer service. More

I was pleased with the people. They were all very personable. My problem was that I had an appointment for 9:00 a.m. I was told 2 hours, but every time they said they found something else it seemed t personable. My problem was that I had an appointment for 9:00 a.m. I was told 2 hours, but every time they said they found something else it seemed to put me at the end of the line because I was the last one out of there at about 12:45. Several others came and went while I sat there. It shouldn't take that long. More

Tire pressure light wsa still on when I picked up the car, even though this was something I asked them to check. Did not notice it till out of the parking lot; had to turn around and go back in and ask car, even though this was something I asked them to check. Did not notice it till out of the parking lot; had to turn around and go back in and ask the service desk people about it. They said it would go off after reaching 15 mph. How was I supposed to know this? Would have been nice if that had been written on a note on top of my bill. They acted like I should have known that - I was not real happy about having to turn around and go back and ask. Light did go off on my way home, but I wasted time. More

The driver's side headlight burned out on my Honda Accord and so I went to the Express Service at Lehigh Valley Honda. Employees were all very friendly and they actually had my headlight bulb changed in abo and so I went to the Express Service at Lehigh Valley Honda. Employees were all very friendly and they actually had my headlight bulb changed in about 7 minutes. Great service and price, reliability at this dealership!! More

service is outstanding. fast and efficent. courteous staff. all is clean and orderly. one of the finest service providers i have had the pleasure of dealing with in the valley. would recommend for SERV staff. all is clean and orderly. one of the finest service providers i have had the pleasure of dealing with in the valley. would recommend for SERVICE...but only service i had some serious sales issues and sent several emails - not a single response to them but the service is good enough to keep me coming back. i think if the sales person i wrote to (who emailed ME to solicit info)i would be more likely to buy from LV honda again but now i am not so sure i will. . ***** for service thought More

This service dept is awesome! i usually drop off the night before for next day service & pickup. They always do a great job with communication. This time, i went express. Very good job getting me in & o night before for next day service & pickup. They always do a great job with communication. This time, i went express. Very good job getting me in & out! The service was great as usual. I did ask for my windshield wipers to be checked for replacement. I needed new ones. The service rep told me it would cost $50 a blade for replacement, something about replacing the arm for $30 and the actual wiper blade for $20. $100 for wipers?!? i drove 2 miles down the street & bought wipers for $20 total. They work just fine. I understand some things are limited at dealerships based upon the provider. I appreciated the service rep giving me the information & not trying to convince me to take his recommendation. Again, very satisfied with service and end result for my vehicle! good job, lv honda! More

The friendly customer service of the Service Dept , honesty , accuracy and reliable advice produce loyal customers and successful business that's what kept me with this dealership since 8 years so fa honesty , accuracy and reliable advice produce loyal customers and successful business that's what kept me with this dealership since 8 years so far. More

Went for my 2nd oil change and 1st inspection. They got me in with no hassles (even though i forgot and waited til last minute to get the inspection done). I also needed clips for my bumper but had just a me in with no hassles (even though i forgot and waited til last minute to get the inspection done). I also needed clips for my bumper but had just asked to purchase them since i didn't want to pay to have them put on... well a nice surprise - they popped them on there for me free of charge... it's little things like that which make a great dealership stand out. oh, and my car was nice and clean on the outside too - bonus :-) More

This a great dealership when our lease was up my husband asked if I wanted to look elsewhere and I said no, service is very important to me, especially as a woman not always taken seriously, since I am the asked if I wanted to look elsewhere and I said no, service is very important to me, especially as a woman not always taken seriously, since I am the main driver of this car - it was a no brainer to choose Honda on Lehigh Street again, the service was wonderful, we again experienced a good sales process and that combined with my faith in the service I would receive made us decide to go another lease period with Lehigh Honda. I love my CRV and you guys for making my service experience so easy and right!!! More

LV Honda Redifined the meaning of Service. Above and LV Honda Redifined the meaning of Service. Above and beyond to satisfy the customer. Gunther is always right about the dealership and its people wor LV Honda Redifined the meaning of Service. Above and beyond to satisfy the customer. Gunther is always right about the dealership and its people working there. OUTSTANDING. More