Lehigh Valley Honda - Service Center

I figured I would give this dealer another try. Just another mistake on my part. I do not know which is worse, the high pressure sales tactics that they tried to use on me when I purchased my car 8 year another mistake on my part. I do not know which is worse, the high pressure sales tactics that they tried to use on me when I purchased my car 8 years ago, or the high pressure tactics used to sell me service that is not needed on my vehicle. My car failed state inspection for a cracked front engine mount???????? Is this something new????? Then, they charged me for 1.5 hours labor to change the mount, and after they showed me that the mount was cracked and said it would not pass inspection, I was there no more than 1/2 hour. Then they try to " suggest" that I need "service level B" service done , which was rotation of tires and changing of all fluids. I have had this experience with every one of your service techs. They do not bother to ask if any of this work had been done in the past by myself, or someone else, they just look in their computer and figure it has not been done, so they try to rip you off and push this service on you. Why would my tires need to be rotated if all 4 of them measure a 6 and their is no sign of uneven wear??? The last time they said that I needed a new serpentine belt, They did not even bother to look at the vehicle, because the belt had been changed less than a month ago. Stay away from the high pressure tactics of this dealers service dept. More

LV Honda has consistently proven to provide trustworthy reliable service - easy to work with - you DO NOT get the impression they are trying to rip you off - Brett and Trevor watch out for your interest - reliable service - easy to work with - you DO NOT get the impression they are trying to rip you off - Brett and Trevor watch out for your interest - they do not push unnecessary maintenance or repairs - always give you options More

Great experience! My daughter was all excited that her visit/service was free because it was her first car! She did not have to wait for a long time. visit/service was free because it was her first car! She did not have to wait for a long time. More

The exprerss oil change service is very prompt and efficient. Getting an appt. for recaal notice for srs was made in 2 days. Everyone is very friendly and willing to help. Care is taken to keep th efficient. Getting an appt. for recaal notice for srs was made in 2 days. Everyone is very friendly and willing to help. Care is taken to keep the car clean during service. All information on bill is explained More

Brought our vehicle in for wheel bearings, second time now(supposed to of checked them over a year ago), and again came up with other reasons for noise. Now mind you the issues they said were causing the now(supposed to of checked them over a year ago), and again came up with other reasons for noise. Now mind you the issues they said were causing the noise were in fact true issues but they didn't even look at the bearings which were very bad. Had to take it back agin and made sure they checked the bearings and this time they replaced them and the noise is now gone. But it is the fact that the we had to waste our time running back and forth dropping off and picking up our vehicle which really annoys me and the fact that they didn't even check the bearings the first time. More

Very friendly and trustworthy. All the service staff has always been extremely helpful and they know my name as soon as I walk into their service area. always been extremely helpful and they know my name as soon as I walk into their service area. More

I took my 2009 Honda Fit (which I love) in for it's 15,000 mile service. When I pulled up there were about 15-20 cars lined up for service. I thought maybe it was a, "get your Honda serviced for free 15,000 mile service. When I pulled up there were about 15-20 cars lined up for service. I thought maybe it was a, "get your Honda serviced for free day" alas it was not. Before I knew it the cars had all disappeared into the service bay. In what seemed like no time at all my Fit was fit and finished and I was on my way back to Souderton. Satisfied again, I was. More

Love going there. Wonderful service, the staff treats you with respect and answer all my question, prompt service and love the bagels in the morning. with respect and answer all my question, prompt service and love the bagels in the morning. More

Service was excellent! The company worked with us to help us handle the fees in a very professional and generous manner. Thank you very much! help us handle the fees in a very professional and generous manner. Thank you very much! More