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Lehigh Valley Honda - Service Center

Emmaus, PA

4.7
1,636 Reviews

1,636 Reviews of Lehigh Valley Honda - Service Center

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November 02, 2010

I purchased my Honda from this dealer in 2008, the sales experience far exceeded my expectations, they went above and beyond to satisfy me as a customer. I have had my car to the dealer a couple of times, More

by edbeckendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
several I do not remember names
October 31, 2010

I bought my car from Lehigh Valley Honda and usually go back there for the bulk of my service. There have been occasional times when I've had to go to an independent service station due to the inability of More

by ktsmile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
October 14, 2010

I brought my 2008 into the shop for service (oil change & tire rotation). I had recieved a letter from Honda asking if I would be interested in trading my car in on a new 2010 Accord. I spoke to Maggie, wh More

by rbkeystone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
October 11, 2010

I am usually not thrilled with the idea of going to a dealership in order to purchase a car. Richard Haddad was the salesperson that worked with me. He was not overbearing or pushy---he answered my que More

by cawalck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Haddad, Brett McCabe, others in the service department
September 29, 2010

Trevor has shown me more than 100% satisfaction in all aspects of my service visits for my Honda. On my last visit I had to mention his reputation to the service manager, Brett at Lehigh Valley Honda. Tre More

by Ralstonc4322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappel
September 06, 2010

Sam Azer and the Lehigh Valley Honda service team have been awesome to my family. We are the proud owners of an Odyssey and Civic and have all of our service completed at the dealership. From the sales si More

by jaslorenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azer
September 06, 2010

I went in and got my car or emissions and inspection done. It was completed a lot quicker than estimated and cleaned which was good, however when i got back in my car the antenna was not reattached to t More

by alps2586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Sep 09, 2010 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write this review on DealerRater. I am glad to hear that things were completed quickly and correctly however we failed to address the cleanliness of your windows and that your insurance and registration paperwork were not put back in the proper place. For that I sincerely apologize. That is not the work quality standard we are accustomed to delivering. Rest assured that I will be reviewing this matter with our team. Thank you for being a customer! We really appreciate your patronage. Sincerely, Andrew Wright, Vice President 610-967-6500

August 23, 2010

My overall experiences at Lehigh Valley Honda has been very good. The customer service reps that I have dealt with have been excellent. They are friendly and and have my car worked on in a timely manner More

by dennis brong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Trevor
August 13, 2010

Repair did not include through check & we had to return to get key recoded to car.Service tech. did a good job but did not complete service to check key operation. Service manager was terrific. [ More

by fudd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
August 09, 2010

ALWAYS A JOY TO WORK WITH YOU FOLKS. This time I had my 85 & 89 year old parents with me. Love; knowing the cost for a service before I arrive clean, beautiful and comfortable waiting area More

by golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
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