1,683 Reviews of Lehigh Valley Honda - Service Center
The staff is very friendly and eager to satisfy. There are no surprises and the online coupons are great. They also offer free coffee and clean restrooms. are no surprises and the online coupons are great. They also offer free coffee and clean restrooms. More
This is the second vehicle I have purchased from this dealership. My salesman, Willie Rodriguez, has been the same on both occasions. He is informed on his product, professional and friendly. One of t dealership. My salesman, Willie Rodriguez, has been the same on both occasions. He is informed on his product, professional and friendly. One of the other reasons I retained this dealership was the service department. In the three years I worked with them on my last car I never had one moment of anxiety or a single problem. More
Being new to the LV area, I decided to give this dealership a try. With 150,000 miles on my car, you just never know how much more you should spend to keep it going. I have tried to keep up with m dealership a try. With 150,000 miles on my car, you just never know how much more you should spend to keep it going. I have tried to keep up with maintenance, and hoped to have a dependable vehicle for at least 2 more years. Trevor listened to my situation with respect and courtesy and together we came up with a plan for analysis. I felt the cost and outcome after repairs was reasonable overall, just the hourly cost per item seemed longer than necessary. I left feeling like I received great customer service and the confidence that my 2002 Accord would continue to serve me well. More
The Honda Service Team at Lehigh Valley Honday always provide excellent service. The majority of the time, I deal with Sam. He's very focused on customer service and satisfaction. Thanks! provide excellent service. The majority of the time, I deal with Sam. He's very focused on customer service and satisfaction. Thanks! More
My dealership sent me a postcard reminding me of my expiring inspection sticker, which I appreciate. Sam made time for my inspection at MY convenience, greeted me by name & was friendly, courteous and expiring inspection sticker, which I appreciate. Sam made time for my inspection at MY convenience, greeted me by name & was friendly, courteous and professional, as always. My car was inspected and ready to go when promised. More
I was treated promptly and with great courtesy. I'm sorry I forgot the man's name at the counter in late afternoon on Nov 11th where I went in for Express Service; (I want to say Eric, but I can't be s sorry I forgot the man's name at the counter in late afternoon on Nov 11th where I went in for Express Service; (I want to say Eric, but I can't be sure). He was exceptional!! Trevor steered me to Express Service when I called to see if I could get my oil changed on short notice. During my visit, it was discovered that my car battery was showing a rather low reading to suggest it should be replaced soon. I was offered that service while I was there, so I decided to go ahead and have the batter replaced. It gave me peace-of-mind to know it would be there for me as these mornings are getting colder, lately. The work did not take long. I was very satisfied in all aspects of my visit. More
I was late arriving for my appointment and that seemed to be ok with the dealership. I was informed of the problem, the price and the time it would take...I appreciated that. Overall, everything went very be ok with the dealership. I was informed of the problem, the price and the time it would take...I appreciated that. Overall, everything went very well. More
Lehigh Valley Honda consistently demonstrates excellent customer service and quality workmanship in a very timely fashion. That is why I continue to return for all my service needs. customer service and quality workmanship in a very timely fashion. That is why I continue to return for all my service needs. More
Knowledge, workmanship, friendliness time involved for service and price are all outstanding. Lehigh Valley Honda is tops on my chart. I would recommend them to anyone for great service. service and price are all outstanding. Lehigh Valley Honda is tops on my chart. I would recommend them to anyone for great service. More
I initially thought I might need "B" service but since my tires did not need to be rotated and since I recently had brake service performed the service agent who was very friendly and informativ but since my tires did not need to be rotated and since I recently had brake service performed the service agent who was very friendly and informative advised me to opt for "A" service. The resulting service was performed quickly, efficiently and of course at a lower price. More