1,683 Reviews of Lehigh Valley Honda - Service Center
Love this dealer ship. Great price's and get the job done right. There also very honest! They never try to get you to get more services then you need. They are all so friendly. done right. There also very honest! They never try to get you to get more services then you need. They are all so friendly. More
It's always a pleasure to deal with Sam when having the car serviced. He has a great way with the customer and communicates what will be done and needs to be done to the car so there are never any questio car serviced. He has a great way with the customer and communicates what will be done and needs to be done to the car so there are never any questions about service. The whole service department at Lehigh Valley Honda are great to deal with and I've never had a problem with them. More
I've been going here for over 5 years now. I'm always impressed at the way this business is run. I think they are a model for customer service. impressed at the way this business is run. I think they are a model for customer service. More
I was pleased with the people. They were all very personable. My problem was that I had an appointment for 9:00 a.m. I was told 2 hours, but every time they said they found something else it seemed t personable. My problem was that I had an appointment for 9:00 a.m. I was told 2 hours, but every time they said they found something else it seemed to put me at the end of the line because I was the last one out of there at about 12:45. Several others came and went while I sat there. It shouldn't take that long. More
Tire pressure light wsa still on when I picked up the car, even though this was something I asked them to check. Did not notice it till out of the parking lot; had to turn around and go back in and ask car, even though this was something I asked them to check. Did not notice it till out of the parking lot; had to turn around and go back in and ask the service desk people about it. They said it would go off after reaching 15 mph. How was I supposed to know this? Would have been nice if that had been written on a note on top of my bill. They acted like I should have known that - I was not real happy about having to turn around and go back and ask. Light did go off on my way home, but I wasted time. More
The driver's side headlight burned out on my Honda Accord and so I went to the Express Service at Lehigh Valley Honda. Employees were all very friendly and they actually had my headlight bulb changed in abo and so I went to the Express Service at Lehigh Valley Honda. Employees were all very friendly and they actually had my headlight bulb changed in about 7 minutes. Great service and price, reliability at this dealership!! More
service is outstanding. fast and efficent. courteous staff. all is clean and orderly. one of the finest service providers i have had the pleasure of dealing with in the valley. would recommend for SERV staff. all is clean and orderly. one of the finest service providers i have had the pleasure of dealing with in the valley. would recommend for SERVICE...but only service i had some serious sales issues and sent several emails - not a single response to them but the service is good enough to keep me coming back. i think if the sales person i wrote to (who emailed ME to solicit info)i would be more likely to buy from LV honda again but now i am not so sure i will. . ***** for service thought More
This service dept is awesome! i usually drop off the night before for next day service & pickup. They always do a great job with communication. This time, i went express. Very good job getting me in & o night before for next day service & pickup. They always do a great job with communication. This time, i went express. Very good job getting me in & out! The service was great as usual. I did ask for my windshield wipers to be checked for replacement. I needed new ones. The service rep told me it would cost $50 a blade for replacement, something about replacing the arm for $30 and the actual wiper blade for $20. $100 for wipers?!? i drove 2 miles down the street & bought wipers for $20 total. They work just fine. I understand some things are limited at dealerships based upon the provider. I appreciated the service rep giving me the information & not trying to convince me to take his recommendation. Again, very satisfied with service and end result for my vehicle! good job, lv honda! More
The friendly customer service of the Service Dept , honesty , accuracy and reliable advice produce loyal customers and successful business that's what kept me with this dealership since 8 years so fa honesty , accuracy and reliable advice produce loyal customers and successful business that's what kept me with this dealership since 8 years so far. More