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1,637 Reviews of Lehigh Valley Honda - Service Center
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July 08, 2011
Very friendly and trustworthy. All the service staff has always been extremely helpful and they know my name as soon as I walk into their service area. always been extremely helpful and they know my name as soon as I walk into their service area. More
by lhoke
Employees Worked With
Sam
July 07, 2011
I took my 2009 Honda Fit (which I love) in for it's 15,000 mile service. When I pulled up there were about 15-20 cars lined up for service. I thought maybe it was a, "get your Honda serviced for free 15,000 mile service. When I pulled up there were about 15-20 cars lined up for service. I thought maybe it was a, "get your Honda serviced for free day" alas it was not. Before I knew it the cars had all disappeared into the service bay. In what seemed like no time at all my Fit was fit and finished and I was on my way back to Souderton. Satisfied again, I was. More
by Fit2009
Employees Worked With
Sam Azar, Keith Rothrock.
July 03, 2011
Love going there. Wonderful service, the staff treats you with respect and answer all my question, prompt service and love the bagels in the morning. with respect and answer all my question, prompt service and love the bagels in the morning. More
by agtony65
Employees Worked With
Do remember the name
June 18, 2011
The service is excellent. I brought my car in to have an interior panel repaired that didn't have a perfect fit.Sam ordered a new one and it was installed in minutes. Thank you interior panel repaired that didn't have a perfect fit.Sam ordered a new one and it was installed in minutes. Thank you More
by rbrtbbch
Employees Worked With
sam
June 17, 2011
My Honda Odyssey's transmission broke down and needed to be replaced. My car was not that old or high in mileage, but it was out of warranty. I brought my van to Lehigh Valley Honda and put a claim in wit be replaced. My car was not that old or high in mileage, but it was out of warranty. I brought my van to Lehigh Valley Honda and put a claim in with Honda America. Honda America did not want to help me out without detailed maintenance records. Sam at LVH went to bat for me and they ended replacing my transmission at no cost for me. I have never had any service center do anything like that for me before. I cannot recommend them enough. More
by DrOffTwins
Employees Worked With
Sam Azar
June 15, 2011
Your customer service was horrible. I had a 5:30 AM appt for saturday and requested it to be done by 9am. I called at 9 and was transferred to a voice mail & I left a msg wanting to know if I could pick up for saturday and requested it to be done by 9am. I called at 9 and was transferred to a voice mail & I left a msg wanting to know if I could pick up my car. An hour later, no call back so I called again. This time I told the receptionist, I didn't want voice mail. She tried the shop several times, no one answered her. I asked to speak to a manager. The manager wouldn't pick up either, so I left a message with the receptionist and she promised me a call back, which I NEVER received. I called back at Noon, was transferred to the cashier. She personally walked to the shop and checked on the status. When she returned to me she told me that my vehicle was next! I couldn't believe what she told me! I would be getting a call by 1:30. 2pm comes around and finally got the call that my car was done. I couldn't believe it. I had plans for saturday that I had to cancel because I had no transportation. This will be the last time I bring my vehicle to your shop for work. A couple of years ago, I had to have my transmission replaced. It was covered 100% under warranty, however when I got my car back, my low gas light indicator no longer worked. I called and was told that it could be repaired for $25. I declined because it wasn't a big issue for me. And now this. This is why dealer service shops have a bad name and why I don't bring my car there for regular service. I want an explanation as to why my car was not fixed till after lunch, when I clearly had an appt for 5:30AM! Thank you, Anna Tscheschlog More
by ajtscheschlog
Employees Worked With
not sure
May 30, 2011
Over the 10+ years of being a Honda service customer, I have relied upon the Service Team: a constant source of confidence, kindness, patience and excellence. Unfortunately, I didn't change the timing belt have relied upon the Service Team: a constant source of confidence, kindness, patience and excellence. Unfortunately, I didn't change the timing belt in time on my 12 year-old CRV with 297K miles. So, I didn't get a repair; I got a new CRV instead. I did so largely because of the years with the Honda Service. It's the first time I ever bought two cars of the same make and model. More
by tba.lehigh
Employees Worked With
Sam and Trevor
May 29, 2011
LV Honda consistently goes out of their way to make sure your visit and experience is outstanding. I have always been pleased with the service and the price. The major reason why I bought a second honda a your visit and experience is outstanding. I have always been pleased with the service and the price. The major reason why I bought a second honda at LV Honda is due to the service. Thank you! More
by fritz5
Employees Worked With
Eric Sanes
May 27, 2011
Dealer pricing is dealer pricing -- always high. But LV Honda provides excellent compensatory value, like the express service option with personal attention. A missing valve stem cap and 8 days to replace Honda provides excellent compensatory value, like the express service option with personal attention. A missing valve stem cap and 8 days to replace wheels & tires were my only complaints from my last visit. More
by PAPettit
Employees Worked With
Body Shop
