1,683 Reviews of Lehigh Valley Honda - Service Center
Took my 2006 CRV for inspection/emissions and CRV recall issue. Having just purchased this last year from LVHonda, I was hesitant to take my car to a dealer instead of my usualy local service mechanic. I' issue. Having just purchased this last year from LVHonda, I was hesitant to take my car to a dealer instead of my usualy local service mechanic. I've had 2 oil changes at LVHyundai express service with great customer and today another example of great service given by Bill Nixon. Bill explained the whole inspection, advised on upcoming service recommendations at 60k. Bill shared the fact that he owned a CRV as well he made me feel comfortable about his knowledge of the car. I will definitely be back for future service. Thank you! More
The service department associates are always friendly, knowledgable and go out of their way to assist me with any problems I am having with my 2006 Honda Odyssey. I just wouldn't trust my Honda with anyon knowledgable and go out of their way to assist me with any problems I am having with my 2006 Honda Odyssey. I just wouldn't trust my Honda with anyone but the service department at LV Honda. When I bring my vehicle in for service, from the moment I walk through the door until the service is completed, I am impressed with the professional manner of all of the associates. I usually contact Trevor to schedule a service appointment or to ask him about a problem I may be having with my van. He will give me an idea of what the problem may be and will let me know it is an urgent matter or not and then schedule an appointment to look at it that fits with my schedule. If a problem arises during the service, it is explained to me in a way so that I can understand what needs to be done. There have been times that a problem was seen with my Odyssey and I would be told whether it was an urgent problem or if I could wait a bit before having the repair made. That is a major plus to me, I don't ever feel that I am being taken advantage of to have the extra work done right away. I have never had anything but excellent service from every associate at LV Honda! More
I scheduled my "A" Service for my car and a PA State Inspection online. I was on-time for my appointment and was greeted promptly and asked to wait inside and have some coffee and bagels. My car w State Inspection online. I was on-time for my appointment and was greeted promptly and asked to wait inside and have some coffee and bagels. My car was ready within the time promised and I was given my first-time service and State Inspection for FREE! The only charge was for the PA Emissions Test of $44. More
The service team at LV Hondasos always great to deal with. I always receive great service. I usually work with Sam, but all the folks I deal with are great. with. I always receive great service. I usually work with Sam, but all the folks I deal with are great. More
Everything is always great when we deal with your dealership. It is reassuring to know you will be treated with respect and kindness when you are there with your vehicle. dealership. It is reassuring to know you will be treated with respect and kindness when you are there with your vehicle. More
LV Honda always has provided timely, efficient service to my vehicles over the past 12 years. I was happy with all aspects of their service and continue to go there for my service needs. my vehicles over the past 12 years. I was happy with all aspects of their service and continue to go there for my service needs. More
As always, Lehigh-Valley Honda has for many years been by dealship of choice and that is based on a quality car and employees there. dealship of choice and that is based on a quality car and employees there. More
My experience with Lehigh Valley Honda has always been very positive. My last visit was to service my 2001 Accord which was having engine issues. My service advisor Bill gave me reasonable and realistic o very positive. My last visit was to service my 2001 Accord which was having engine issues. My service advisor Bill gave me reasonable and realistic options for repair, which could have been costly. Without any pressure, I was given plenty of time to consider what to do. After weighing my options, I decided to look into buying a new Honda. I asked Bill to refer me to sales and that is when I had the pleasure of meeting my sales advisor Tito. In a relaxed, congenial, and respectful manner, Tito helped guide me to my purchase of a new 2012 Honda Civic. My purchasing experience, which included a fine and knowledgeable interaction with my vehicle finance advisor, was stellar. I very much appreciated the friendly, courteous, and professional service I received. Thank you, Tito, Bill, and your team, at Lehigh Valley Honda. Great job! More
Trevor did a great job coming through with a part that had been "forgotten" on my car from a previous oil change. Randy thought there was a part available and offered to order one for me. Trevor found a had been "forgotten" on my car from a previous oil change. Randy thought there was a part available and offered to order one for me. Trevor found a used cap for my windshield washer and I was satisfied with that. Thanks to both Randy and Trevor for their efforts! More
Every time i bring my car in for service, everyone listens with respect to what I say. They always explain what is being done and why. They are prompt and pay attention to what I might need while I listens with respect to what I say. They always explain what is being done and why. They are prompt and pay attention to what I might need while I wait. Reasonable time expectations are set and met. Everyone seems to treat one another with friendly respect, too. I am happy to sit in the waiting area - for as long as four hours - because WiFi is available I can continue to work or entertain myself as necessary. More