Lehigh Valley Honda - Service Center

I brought my car in for an oil change and two small items. They did the oil change and checked the other things and repaired one and ordered a part for the other. The car was done in about an hour. Whe items. They did the oil change and checked the other things and repaired one and ordered a part for the other. The car was done in about an hour. When the car was done Matt came and told we what was done and what had to we ordered. He was very nice and service was great. More

I've had my Honda Pilot for almost 2 years and I love it! I just had my 30,00 mile service and when Sam saw that my key was on a keychain from another dealer (Chevy) he replaced it with a Honda keychain! V I just had my 30,00 mile service and when Sam saw that my key was on a keychain from another dealer (Chevy) he replaced it with a Honda keychain! Very nice! My husband and I went to multiple Honda dealers in the ABE/Phillipsburg/Clinton area and every one of them was awful. Not knowing how to put the rear seat down, badmouthing the other Honda dealers, trying to sell us what was on their lot instead of the vehicle we wanted, refusing to budge on price are just a few of the things we encountered before coming to LV Honda. The Sales Manager met us at the door and turned us over to a very competent sales person. We got the exact vehicle we wanted and the salesman came in on his day off so that we could take delivery before Thanksgiving. If only Honda made an AWD or 4WD van! We had to purchase our newest vehicle from another manufacturer because we needed the space of a van but need to have AWD/4WD where we live. I recommended LV Honda to friends and they bought a CRV from you last month! More

Routine service I was in and out in about 30 minutes. Routine service I was in and out in about 30 minutes. The man at the service desk explain everything that was done and took my coupon which reduced Routine service I was in and out in about 30 minutes. The man at the service desk explain everything that was done and took my coupon which reduced the price. I bought the car at this dealer and have done all my service at this dealer. More

I love LV Honda. I love Sam Azar. Always polite and helpful. Waiting area is very nice and clean. Service is always prompt and complete. No problems ever. helpful. Waiting area is very nice and clean. Service is always prompt and complete. No problems ever. More

I arrived early but was given a very friend welcome. Stayed at the dealership while my car was inspected. Had coffee & bagels available to me while I waited in a comfortable waiting area. Service was Stayed at the dealership while my car was inspected. Had coffee & bagels available to me while I waited in a comfortable waiting area. Service was done quickly & they even washed my car! The cost was minimal. My inspections are free, emissions testing not expensive and I had received a $5 discount coupon with my reminder for inspection so I can't complain about costs. All in all, the experience was excellent. Each time I realize I never dread having to take my car in for any service because of their great customer service. More

I owned Honda vehicles for the last 10 years, all of which were bought from Lehigh Valley Honda. Throughout this time, there service in Sales and Service has been 100% satisfactory. Even though I just which were bought from Lehigh Valley Honda. Throughout this time, there service in Sales and Service has been 100% satisfactory. Even though I just leased a BMW, Lehigh Valley Honda's service far exceeds BMW. Jennifer, the Sales Manager, and Sam, the assistant service manager are truly exceptional employees that care about their customers. More

Every employee in Service I have met is very friendly, polite, flexible with appointments/changes, etc. The work always done on time. I love LV Honda!! polite, flexible with appointments/changes, etc. The work always done on time. I love LV Honda!! More

Trevor has been very thorough with the panic alarm problem with my 2009 Honda Fit. Do not lose this person for he makes your dealership#1 problem with my 2009 Honda Fit. Do not lose this person for he makes your dealership#1 More

J. Starr - 2007 Honda Civic SI To keep this review J. Starr - 2007 Honda Civic SI To keep this review somewhat short and to the point i am going to outline my experience with Phillipsburg Easton Hon J. Starr - 2007 Honda Civic SI To keep this review somewhat short and to the point i am going to outline my experience with Phillipsburg Easton Honda and lehigh Valley Honda in number steps that details my experience. Phillipsburg Easton Honda: 1. Started noticing a problem with 3rd gear in my car. 2. Googled the issue to investigate. 3. Found out that there is a Honda issued Customer Serveice bulletin for this issue and my vehicle is within the affected VIN range. 4. Called PBE Honda, they said they were not familiar with the CSB. I had to give them the number and they requested i bring a print out of the CSB with me when i bring it in. 5. They kept my car for over a week. And in that time i was the one to call them looking for updates. But most of all, after keeping my car so long. they refused to fix the issue. Their excuse was " we cannot replicate the issue " 6. I then pleaded with the service manager to re-consider, they would not budge. Di spite having a service bulletin. So after that miserable experience, i was pretty discouraged. I actually gave up on the issue for a couple of months. Finally i decided that i would try again at another dealer, this problem was driving me nuts. Lehigh Valley Honda 1. Called the service department, said i need to bring my car in. I am having issues shifting and downshifting with 3rd gear. There is a CSB out for the issue. LV honda rep asked for my VIN number and a couple of minutes later he says " yep i see the CSB and your VIN is listed" 2. Bring the car in. At the counter i also mention that i "might" want to do an alignment.. but not sure yet. 3. They called me three days later that same day. I unfortunately missed them, i work nights and was sleeping. 4. Called them the next morning at 9AM. I say "hey this is J. im just calling to see whats up with my car i missed your calls". LVH - " Yeah, your J.S. the guy with the white civic SI. Its all set you can come pick it up" ME- "OMG! its fixed?" LVH - " yeah its fixed, it was all jacked up in there but we got it fixed" 5. I pick up my car later. Expressed how amazed and pleased i was with their service. 6. Best part! on the way home i skimmed over the paperwork, on the second page i found a print out for an alignment sheet!.. WOW they did the alignment free! all i did was mention that i might want to do it later... 7. Worst part, This just proves that Phillipsburg Easton Honda didn't even bother to take the time to put the car on the lift and take a look at it. They had it over a week and did absolutely nothing. Moral of the story: GO TO LEHIGH VALLEY HONDA!! These guys didn't treat me like any kind of special case.. this is how the operate on a daily basis... with class and professionalism. I would highly recommend them in future. More

When I arrived there weren't many cars, so the service was completed in very good time. The workers greeted me with a smile in both the service garage and the service counter. They went over all the ser was completed in very good time. The workers greeted me with a smile in both the service garage and the service counter. They went over all the services which were completed before I left. I was able to use my coupon for the B service. Herman, my Honda Civic, always like going to visit his relatives. More