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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,683 Reviews

1,683 Reviews of Lehigh Valley Honda - Service Center

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December 30, 2012

vehicle was in the shop for a recall. driver side window is still not operating properly. it starts to go up in the AUTO mode, and stops automatically, and goes back down. More

by dturrell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Williams
December 23, 2012

Sam Azar has been wonderful to work with. My 2002 Odyssey has over 150,000 miles and is in excellent condition. I owe this all to Sam's great advice and entire service team. I have always felt thei More

by Suewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
December 22, 2012

The service at Lehigh Valley Honda is always exceptional. Everyone is friendly and they go out of their way to answer and explain any questions you may have. They are efficient and complete your requested More

by theozzies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
December 15, 2012

Very fast and kind service. The service was excellent and quality of work was of high quality. I was very happy with the service and will come back again. More

by bigabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
December 11, 2012

I have been in the Honda family for over 30 some years and have always been treated honestly, fairly and and promptly. That's one of the main reasons my husband and I continue to stay with the Honda and a More

by kjsolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nixon
December 06, 2012

We have bought at least 7 Honda accords from you. Our present accord 2012 has been in your service garage 6 times for the same problem. Every time we have the tires rotated or have our winter tires put More

by lisavega77
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Azur
December 04, 2012

I am a first-time Honda owner (2013 Accord EX-L) and had bought an accessory (cargo net) online, realizing once I received it that it was not a simple do-it-yourself job. I called the dealership to ask how More

by davidmusicmaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
Dec 06, 2012 -

davidmusicmaker responded

Kevin (the service manager) has since called me after looking into my recent service and explained why there was a disconnect with the time/cost. It turns out that the job should only take a half-hour, but because of the new design and the learning curve for the installation, it took much longer. So instead, I'm now only being charged for how long the job should have taken and being sent a refund for the differnce. Thanks to Lehigh Valley Honda for responding so quickly and making me feel much better about my overall experience! Redeemed.

December 02, 2012

Since November of 2011 I have been dealing with L.V.Honda. My Wife's Honda CRV goes there for every service it needs. Trevor Chappell has been an excellent service advisor. I would highly recomm More

by astronut86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Chappell
December 02, 2012

I always have a great experience. Everyone is friendly and prompt. Service is done well. Have never had to take the vehicle back after service. The location of the dealership is convenient. The qualit More

by susan821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor and Bill
December 01, 2012

I have owned many cars and many of those have been Honda's and Acura's .... Not only is my favorite brand HONDA but Lehigh Valley HONDA is the only dealership I will work with. Every time I go there, More

by designbyPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
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