Lehigh Valley Honda - Service Center

The driver's side headlight burned out on my Honda Accord and so I went to the Express Service at Lehigh Valley Honda. Employees were all very friendly and they actually had my headlight bulb changed in abo and so I went to the Express Service at Lehigh Valley Honda. Employees were all very friendly and they actually had my headlight bulb changed in about 7 minutes. Great service and price, reliability at this dealership!! More

service is outstanding. fast and efficent. courteous staff. all is clean and orderly. one of the finest service providers i have had the pleasure of dealing with in the valley. would recommend for SERV staff. all is clean and orderly. one of the finest service providers i have had the pleasure of dealing with in the valley. would recommend for SERVICE...but only service i had some serious sales issues and sent several emails - not a single response to them but the service is good enough to keep me coming back. i think if the sales person i wrote to (who emailed ME to solicit info)i would be more likely to buy from LV honda again but now i am not so sure i will. . ***** for service thought More

This service dept is awesome! i usually drop off the night before for next day service & pickup. They always do a great job with communication. This time, i went express. Very good job getting me in & o night before for next day service & pickup. They always do a great job with communication. This time, i went express. Very good job getting me in & out! The service was great as usual. I did ask for my windshield wipers to be checked for replacement. I needed new ones. The service rep told me it would cost $50 a blade for replacement, something about replacing the arm for $30 and the actual wiper blade for $20. $100 for wipers?!? i drove 2 miles down the street & bought wipers for $20 total. They work just fine. I understand some things are limited at dealerships based upon the provider. I appreciated the service rep giving me the information & not trying to convince me to take his recommendation. Again, very satisfied with service and end result for my vehicle! good job, lv honda! More

The friendly customer service of the Service Dept , honesty , accuracy and reliable advice produce loyal customers and successful business that's what kept me with this dealership since 8 years so fa honesty , accuracy and reliable advice produce loyal customers and successful business that's what kept me with this dealership since 8 years so far. More

Went for my 2nd oil change and 1st inspection. They got me in with no hassles (even though i forgot and waited til last minute to get the inspection done). I also needed clips for my bumper but had just a me in with no hassles (even though i forgot and waited til last minute to get the inspection done). I also needed clips for my bumper but had just asked to purchase them since i didn't want to pay to have them put on... well a nice surprise - they popped them on there for me free of charge... it's little things like that which make a great dealership stand out. oh, and my car was nice and clean on the outside too - bonus :-) More

This a great dealership when our lease was up my husband asked if I wanted to look elsewhere and I said no, service is very important to me, especially as a woman not always taken seriously, since I am the asked if I wanted to look elsewhere and I said no, service is very important to me, especially as a woman not always taken seriously, since I am the main driver of this car - it was a no brainer to choose Honda on Lehigh Street again, the service was wonderful, we again experienced a good sales process and that combined with my faith in the service I would receive made us decide to go another lease period with Lehigh Honda. I love my CRV and you guys for making my service experience so easy and right!!! More

LV Honda Redifined the meaning of Service. Above and LV Honda Redifined the meaning of Service. Above and beyond to satisfy the customer. Gunther is always right about the dealership and its people wor LV Honda Redifined the meaning of Service. Above and beyond to satisfy the customer. Gunther is always right about the dealership and its people working there. OUTSTANDING. More

Since I purchased the 2011 Honda CRV (from another dealer) L.V. Honda has serviced this vehicle since it was purchaded. LVH did the first inspection (purchased out of State). Trevor has been Extreme dealer) L.V. Honda has serviced this vehicle since it was purchaded. LVH did the first inspection (purchased out of State). Trevor has been Extremely helpfull, and Extremely pleasant to deal with. I have always given a rating of 100% so far. The Honda has had every service required since new (13 miles) on the odometer. Keep up the good work. :) Clarence H. Snyder More

The service is always prompt in a customer friendly environment.All employees that I have dealt with have been great. All costs and problems are always explained fully. environment.All employees that I have dealt with have been great. All costs and problems are always explained fully. More

Yes, getting service done at any dealer is always more expensive than smaller and more general garages in the short term, but the way I see it they're experts in your type of car and have all the right to expensive than smaller and more general garages in the short term, but the way I see it they're experts in your type of car and have all the right tools on hand, so in the long term probably saves money and definitely time, plus you cant put a price tag on peace of mind. Bought my 05 Accord in Virginia in 2005, but moved to PA soon after. Have been doing all my service stops at Lehigh Valley Honda since (at first because I lived close, but after moving, just because I like them). The car has been running like clockwork and literally not given me a single problem since then. Obviously most of this is because Hondas are such well made, modular and quality cars, but part must also speak to the competency and preventative work of the service staff at LVH. The service staff are always pleasant, and stick to the timelines they give you. There were two occaisons where they found a problem that required somewhat expensive replacement parts. Both times they called me on my cell before doing anything, quoted parts and labor (which they stuck to when time came to pay), were professional and not pushy on the phone explaining the problem clearly and told me that the problem was not critical and that they absolutely didnt have to fix it right away (giving me a window to get a second opinion elsewhere or do it myself). In both cases I asked for a little time to make the call, and then fired up Google, which showed the problems they reported were legit and plausible at my mileage, and that those spare parts prices (after delivery) were only a little cheaper (10-20%) to buy online than what LVH had quoted me, so I pulled the trigger and let the experts do it, choosing time plus peace of mind over saving 50 bucks. After 7 years I've never pulled out of a service stop at LVH with any problems, complaints or even concerns (other than a lighter wallet), making me a happy customer. More