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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,692 Reviews

1,692 Reviews of Lehigh Valley Honda - Service Center

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June 05, 2013

Great service! Saved the day by getting my car inspected in time for me to get to a family wedding when I didnt have an appt. More

by Susanj1211
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam azar
May 27, 2013

Wait time accurate, no surprises, pleasant people, car left clean, waiting area nice. Full explanation of work done, recommendations for future maintenance provided. Overall great experience every time. More

by Kpillarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service. Happy, helpful, thorough.
May 23, 2013

I wouldn't have my car serviced anywhere else. The atmosphere is friendly but professional. They clearly take their work seriously and I have confidence in the work they do. Bill Nixon was very help More

by Tric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nixon
May 21, 2013

Excellent service - completed in a timely manner. Service rep courteous and provided accurate quote and completion time information. Waiting room was also comfortable. Would recommend to others. More

by shpatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
May 21, 2013

We purchased our Honda Odyssey in October of 2012 from David Bucey. The sales experience was great! This past week, we contacted David to have a roof rack installed on our vehicle. The process was so easy More

by MelissaBerryman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bucey
May 12, 2013

Always a pleasure coming to here especially as mother to a little keeps him at ease and very relax plus the service is incredible and super friendly More

by Jasmir416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
May 04, 2013

I brought my car in for "A" service as called for by the maintenance minder on my Honda Insight and a number of other services, ones not called for by the car's manual at that service level, were More

by dan0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, Kevin
April 29, 2013

The second time I have been disappointed with the shuttle service. It's very important to me (it's an important reason I go to LV Honda) and only about 3 miles from work. Car was done at 10 AM. Shuttle pi More

by JHorner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget. How does one select?
Apr 29, 2013 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. While I'm pleased to hear that you were largely satisfied with your service experience, I'm disappointed that our shuttle service continues to fall short of your expectations. Please know that I will be investigating the matter with our service team and we will do all the we can to improve our shuttle service and foster better communication among our associates. Thanks again for taking the time to write your review and most importantly, thank you for being a customer. We really appreciate it. If there is ever anything I can do to be of assistance, please do not hesitate to contact me directly. Sincerely - Andrew W. Wright, Vice President, 610-967-6500

April 27, 2013

The BEST thing about this dealership is the waiting area for service. I really appreciate the business center, which is separate from the regular waiting area, the children's play area, which is also separ More

by lindaannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
April 22, 2013

I was taking my Fit to a local mechanic for oil changes and service partly because I thought Dealership prices would be too high, and from a previous experience of less than honest behavior (other dealer.) More

by summerblink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John? Giglio
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