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1,637 Reviews of Lehigh Valley Honda - Service Center
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November 19, 2012
As always, Lehigh-Valley Honda has for many years been by dealship of choice and that is based on a quality car and employees there. dealship of choice and that is based on a quality car and employees there. More
by mlesniak
Employees Worked With
Sorry, do not remember, but all who help were great.
November 17, 2012
My experience with Lehigh Valley Honda has always been very positive. My last visit was to service my 2001 Accord which was having engine issues. My service advisor Bill gave me reasonable and realistic o very positive. My last visit was to service my 2001 Accord which was having engine issues. My service advisor Bill gave me reasonable and realistic options for repair, which could have been costly. Without any pressure, I was given plenty of time to consider what to do. After weighing my options, I decided to look into buying a new Honda. I asked Bill to refer me to sales and that is when I had the pleasure of meeting my sales advisor Tito. In a relaxed, congenial, and respectful manner, Tito helped guide me to my purchase of a new 2012 Honda Civic. My purchasing experience, which included a fine and knowledgeable interaction with my vehicle finance advisor, was stellar. I very much appreciated the friendly, courteous, and professional service I received. Thank you, Tito, Bill, and your team, at Lehigh Valley Honda. Great job! More
by northhonda
Employees Worked With
Bill Nixon, Tito Torres
November 12, 2012
Trevor did a great job coming through with a part that had been "forgotten" on my car from a previous oil change. Randy thought there was a part available and offered to order one for me. Trevor found a had been "forgotten" on my car from a previous oil change. Randy thought there was a part available and offered to order one for me. Trevor found a used cap for my windshield washer and I was satisfied with that. Thanks to both Randy and Trevor for their efforts! More
by farrelsm
Employees Worked With
Randy and Trevor
November 12, 2012
Every time i bring my car in for service, everyone listens with respect to what I say. They always explain what is being done and why. They are prompt and pay attention to what I might need while I listens with respect to what I say. They always explain what is being done and why. They are prompt and pay attention to what I might need while I wait. Reasonable time expectations are set and met. Everyone seems to treat one another with friendly respect, too. I am happy to sit in the waiting area - for as long as four hours - because WiFi is available I can continue to work or entertain myself as necessary. More
by lsitler
Employees Worked With
The whole team
November 09, 2012
I have always been pleased with the service I receive on my Hondas from Lehigh Valley Honda. The quality of their service is top notch and they do not make repairs you don't need. I will continue to take my my Hondas from Lehigh Valley Honda. The quality of their service is top notch and they do not make repairs you don't need. I will continue to take my Hondas to Lehigh Vally Honda for service, as long as I own Hondas and I don't plan on switching brands ! More
by TwoHondas
Employees Worked With
Sam
November 08, 2012
I went in for a 30,000 check (which was expensive). To top it off, they rotated my tires and put them on backwards. This is the second time that they have put them on backwards at this dealership. top it off, they rotated my tires and put them on backwards. This is the second time that they have put them on backwards at this dealership. More
by del205
Employees Worked With
not sure
November 01, 2012
I dropped my 2012 CRV off for a warranty repair and oil change. Upon arrival Willie helped me get to the correct entry for the repair to be made. He also made my wife and i feel like home when he offered change. Upon arrival Willie helped me get to the correct entry for the repair to be made. He also made my wife and i feel like home when he offered us coffee and bagels. Fred also came by and spoke to us asking how we liked our 2012 CRV. He and Willie were very friendly and need to be praised for their accomodating attitude. Willie also showed my wife and i the new 2013 Accord. Willie was extremely knowledgable about all the new features on the new Accord. He is a great person and a polite knowledgable sales person. Bruce and Audrey Bower More
by bcbower
Employees Worked With
Willie Rodriguez, Fred Mussman
October 28, 2012
I came is for an inspection and ended up with a $600 bill and >2 hours of work. On the positive side, the price quote and time to complete the service were accurate and the work (a week later) seems to be h and >2 hours of work. On the positive side, the price quote and time to complete the service were accurate and the work (a week later) seems to be holding up well. On the negative side, the representative used a great deal of jargon when explaining what needed to be done and did not express any remorse of the increased time or expense. So while the quality of the work was good, I feel that the interaction could have been handled better. More
by langan
Employees Worked With
service staff
October 23, 2012
Always a great experience at Lehigh Honda. My car was purchased there and always serviced there due to the top quality service I have received time and time again. purchased there and always serviced there due to the top quality service I have received time and time again. More
by Ntm
Employees Worked With
Sam
