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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,691 Reviews

1,691 Reviews of Lehigh Valley Honda - Service Center

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December 22, 2013

I have taken both of my cars to this dealership for service for years and have always received excellent service at a fair price. I will continue to do so. More

by Msimp118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
December 11, 2013

Good, friendly service. Waiting time was reasonable. I appreciated having computer access while I waited. Good bagels! Good coffee! Received good explanation after the service. More

by Frank21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
December 05, 2013

Don't get me wrong. I love my Honda, and wouldn't go anywhere but Lehigh Valley Honda, but this time, it took way too long… I had to wait there 3 hours to get my car inspected and get my 15,000 servi More

by dzmeckel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service… Willie was my salesman
Dec 05, 2013 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. I want to sincerely apologize for the -delay you experienced in getting your car serviced. With the recent holiday and increase in travel, our service department gets very busy. With that said, it is not acceptable that you had to wait as long as you did and I am very sorry about that. If you would be so kind as to forward me your name, I will see to it that your next oil change is on the house. Moreover, I want to apologize for the indifference you experienced with the salesperson when you bought your car. That too is not acceptable. That is not the way we are accustomed to doing business as evidenced by the other reviews on this forum. If you have any future sales related questions or needs, please let me know and I will personally see to it that you are handled promptly and professionally. If I can ever be of assistance, please do not hesitate to contact me personally. Thanks again for your continued patronage. Sincerely - Andrew W. Wright, Vice President, - 610-967-6500. andy[@]vinart[.]com

November 25, 2013

Service Advisor Sam Azar made me a loyal customer for this dealership , he's honest and accurate that reflected on the reputation of his employer . i'm very satisfied of the service team especially Sam A More

by Coupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
November 12, 2013

I absolutely love coming here to get my car work done. I prefer factory parts over Advanced Auto or Auto Zone. The factory parts are cheaper and last a hell of a lot longer. Also, I came in to get two tires More

by KAYAK8366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACOB
November 08, 2013

Lehight Valley Honda has provided me with top notch service at reasonable prices. Their representatives have always explained to me in detail the service that was performed. I have received courteous a More

by tmoslak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nixon
October 21, 2013

This Honda dealership is a very great place to do business. Everyone is very nice and professional. I feel when I leave my car for service, its in good hands. Thanks! More

by Marsha Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
October 18, 2013

I am writing this review because my experience was so wonderful and positive that I need to share it. Recently, I purchased a 2006 Honda for my 21 year old for a great price. I live in New Jersey but m More

by AnnaBetancourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Perkins and Tyler at the Service Center
October 13, 2013

Once again, excellent service! Convenient location, flexible hours, friendly professionals, and very reasonable prices - all in a pleasant environment. I always bring my car here for service and repair More

by kimberli2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Trevor
October 08, 2013

I have been to this dealer many a times, and always have had good experiences, especially the Service Advisor Sam Azar , he goes way above and beyond his reach to help. i have always serviced my Honda Pilot More

by 4got2ask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
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