1,637 Reviews of Lehigh Valley Honda - Service Center
I have been exclusively using Honda Service to work on my Honda Odyssey(s) for years now. I keep coming back because the quality of the service and the experience is exceptional! They have a nice waiting a Honda Odyssey(s) for years now. I keep coming back because the quality of the service and the experience is exceptional! They have a nice waiting area with complimentary coffee, tea, snacks available. Free Wifi and televisions are present as well. Some seats have mini-desk pull outs. I used this option last time to make valentines cards while waiting. Employees are knowledgable, friendly and do their best to get the work done in the time stated. Lately, our odyssey has been washed when I come get it, that is so nice!! For longer maintenance, I use a dealer car to take home and pick our car up later. It's free for us, b/c we bought the 7 yr. extended warranty option and purchased the car at their dealership. It's a great option since we live in Bath, nearly 1/2 hr. away. The loaner cars are always nice and clean with a full tank of gas--Honda Pilots to Honda accords. It's fun to drive different cars once in a while, and it's a great way to see if a different model interests you. I keep coming back because of the service, and they do keep improving on it as well! Happy Customer:))) beverly More
Bill Nixon was great. Took very good care of me. Price match for 4 new tires, mounting, balancing and wheel alignment was very much appreciated. Free car wash was a nice "extra" match for 4 new tires, mounting, balancing and wheel alignment was very much appreciated. Free car wash was a nice "extra" More
I have always been treated promptly and with professionalism from the staff in the service dept. The waiting area is very comfortable with the tv's, wifi, and coffee and bagels. Can't beat it! professionalism from the staff in the service dept. The waiting area is very comfortable with the tv's, wifi, and coffee and bagels. Can't beat it! More
The guys at LVH always take care of me and my Accord. They know how important my Honda is for my business and always recommend what should be serviced for my safety and car performance. Regards, Ton They know how important my Honda is for my business and always recommend what should be serviced for my safety and car performance. Regards, Tony Innamorato More
Came in for a check engine light on and vehicle stability light on. The tires were to be rotated also. Engine diagnostic was ok. The price of one spark plug was very high. 27 dollars. I was told the lug nut light on. The tires were to be rotated also. Engine diagnostic was ok. The price of one spark plug was very high. 27 dollars. I was told the lug nut on the right front wheel was on too tight and would not be removed for fear of breaking the stud. The rotating was not done. The problem is that now the car would need a tow if it had a flat tire. I got the wheel lug fixed that day at a service center near home. Nothing was broken. As it is a 70 mile trip to LVH I will not come back since the work performed is no better than I can get closer except for recall work. Until now I felt the drive to LVH was worth it. More
Been a customer for 17yrs because they are wonderful to do business with. I only purchas and service my vehicles at Vinart.And now my daughter does as well do business with. I only purchas and service my vehicles at Vinart.And now my daughter does as well More
We took our new car in for service and needed a new transmission and they replace the battery. Jennifer from sales was very nice as was Willie. Kevin from the service department was also very nice. I transmission and they replace the battery. Jennifer from sales was very nice as was Willie. Kevin from the service department was also very nice. I was very disappointed that when I picked my car up it was dirty. I expected the inside and the outside to look that it new again More
Car was purchased from this dealer. I received free inspection offer, and reasonable oil change price. Service was performed quickly while I waited. Car was returned in good condition. inspection offer, and reasonable oil change price. Service was performed quickly while I waited. Car was returned in good condition. More
The only issue was that I was charged for an oil change, when I had received 7 free oil changes on my account as part of a warranty deal. When we phoned the dealership about this decrepency, they had no iss when I had received 7 free oil changes on my account as part of a warranty deal. When we phoned the dealership about this decrepency, they had no issue and reinstated my 7 oil changes. The other issue was that I requested that the key be locked inside the vehicle since I had paid beforehand over the phone and was going to pick it up after service hours. Luckily we stopped in during service hours because the key was not in the car but left at the cashier's desk. A minor inconvenience but not an overall terrible experience, hence the 4 rating. More
The majority of the cars I have purchased over the past years have been from Lehigh Valley Honda. The main reason for this is the Service Department, and Bill Nixon in particular. Bill (and other personn years have been from Lehigh Valley Honda. The main reason for this is the Service Department, and Bill Nixon in particular. Bill (and other personnel I have dealt with in the service department) always make me feel as if I am the only customer, and treat me like they are working on their personal car. While I have not been completely satisfied with the used car dealership next door, I will continue to buy all of my new cars from Lehigh Valley Honda, and bring all my cars here for service. More