Lehigh Valley Honda - Service Center

I took my 2012 Honda Civic Coupe in for it's first inspection and also to have a tire slapping sound and steering wheel vibration checked out. I will be going on a cross country road trip in June an inspection and also to have a tire slapping sound and steering wheel vibration checked out. I will be going on a cross country road trip in June and wanted to be worry free in regard to the safety of my car. I also asked if they could insert two screws into the bottom two holes of my license plate. Now I have a safe inspected vehicle, free of any noise or vibration and a secure license plate. Thank you Sam! Call me crazy but Happy 1st Birthday to my Honda Civic! More

Most dealerships offer reasonably good service, but this dealership has great service. They really make an effort to be the best. Your time is important to them. dealership has great service. They really make an effort to be the best. Your time is important to them. More

Great first service on Honda Odyssey. Simple process to check in and out and great communication by staff in regards to what they are doing, why and cost. check in and out and great communication by staff in regards to what they are doing, why and cost. More

I was not expecting to receive such personal attention. I certainly did not expect to pay a fair price, as I thought the dealership would over charge me. I was pleasantly surprised to pay a fair price for I certainly did not expect to pay a fair price, as I thought the dealership would over charge me. I was pleasantly surprised to pay a fair price for the inspection and new brakes. More

Service department went above and beyond exepectations to assure my 2009 Honda Cive Hybrid was taken care of. These guys really care. My Honda Civic Hybrid IMA Battery went bad after 84600 miles with a warr assure my 2009 Honda Cive Hybrid was taken care of. These guys really care. My Honda Civic Hybrid IMA Battery went bad after 84600 miles with a warranty that only went to 80000 miles. They worked with Honda to replace my IMA battery under warranty. I could not ask for a more caring and nice group of individuals. More

Consistently friendly staff and quality service. Provided good explanation of the service needed prior to doing the service. Easy to schedule service and promptly completed it. Provided good explanation of the service needed prior to doing the service. Easy to schedule service and promptly completed it. More

Always very friendly and helpful staff. Courtesy Shuttle a wonderful service. Comfortable waiting lounge with coffee and bagels. Free wifi also a terrific plus while waiting. a wonderful service. Comfortable waiting lounge with coffee and bagels. Free wifi also a terrific plus while waiting. More

I first took my car for service in December on 2012 for what is referred to as "service D". I received a call from the service manager, who clearly called the wrong number about repairs to a vehicle that w what is referred to as "service D". I received a call from the service manager, who clearly called the wrong number about repairs to a vehicle that was not mine. While I understand mistakes happen, I did not receive a call about an estimate on my car. $600.00 later, I was stuck with a bill that I could not afford at the time, and was not aware such a service would be so expensive. I paid my bill, and went on my not so merry way. A couple weeks later, I started to hear a strange scraping sound coming from the rear passenger's side after my initial service. Naturally, I called LVH to have this checked out, because I just had service performed on my car. The service manager told me to bring my vehicle in and he would personally take a look at it. By the time my appointment rolled around, the noise went away. The service manager took a quick glance at it, and told me that it probably wasn't anything to be concerned about. The noise returned a couple weeks later, yet again my car was returned to the shop. The service manager instructed a mechanic shave down one of rotors because he suspected that there might be a rust build up. The problem was temporarily fixed. The scraping noise has since returned, and it's and louder and more constant. I called LVH to convey my dissatisfaction with the service and asked to make another appointment. I was told to bring my car into the shop after the weekend, and that would more than likely need to have my rotors replaced. My rotors were supposed to be inspected when my vehicle received "Service D". How is it that I took my vehicle in for service on 3 occasions, and this problem was not discovered? I am incredibly unhappy with the service I have received at Lehigh Valley Honda's service shop, and will no longer take my vehicle there. More

Chose to start using this dealership when my car hit 70,000mi. At that time Sam was great. Lots of repairs were necessary but I was very pleased with the work. This follow up for 80, 000mi. was another 70,000mi. At that time Sam was great. Lots of repairs were necessary but I was very pleased with the work. This follow up for 80, 000mi. was another good experience, thanks to Kevin. I was told dlrship. is costlier than my private garage. However' I depend on these fellows to keep my car in tip top Honda condition. So far, they have not disappointed. Maybe next year I will be able trade-in for new!!!!! Thanks very much,Camilla D'Annunzio 03/06/2013 More

excellent service. Shuttle very convenient. Had me to work on time and picked me up timely. Shuttle driver extremely friendly and courteous. work on time and picked me up timely. Shuttle driver extremely friendly and courteous. More