1,637 Reviews of Lehigh Valley Honda - Service Center
Always a pleasure coming to here especially as mother to a little keeps him at ease and very relax plus the service is incredible and super friendly a little keeps him at ease and very relax plus the service is incredible and super friendly More
I brought my car in for "A" service as called for by the maintenance minder on my Honda Insight and a number of other services, ones not called for by the car's manual at that service level, were for by the maintenance minder on my Honda Insight and a number of other services, ones not called for by the car's manual at that service level, were performed on the car. Additionally, I brought my car in for a "Free" State Inspection but was still charged for a number of inspection items as part of the maintenance that was performed on my car. I brought these concerns to Kevin Wagner, Service Manager, after he contacted me regarding my service at LV Honda almost two weeks ago now, but never got a reply. More
The second time I have been disappointed with the shuttle service. It's very important to me (it's an important reason I go to LV Honda) and only about 3 miles from work. Car was done at 10 AM. Shuttle pi service. It's very important to me (it's an important reason I go to LV Honda) and only about 3 miles from work. Car was done at 10 AM. Shuttle pick-up was at 4 PM. Shuttle driver said service rep never told him it was done. Last time the car was done at 12 PM, and pick up was not until 5 PM. You need a better internal system. More
The BEST thing about this dealership is the waiting area for service. I really appreciate the business center, which is separate from the regular waiting area, the children's play area, which is also separ for service. I really appreciate the business center, which is separate from the regular waiting area, the children's play area, which is also separate from the regular waiting area, and that there are bagels in the morning and coffee, tea, bottled water and drinks for the kids all of the time. More
I was taking my Fit to a local mechanic for oil changes and service partly because I thought Dealership prices would be too high, and from a previous experience of less than honest behavior (other dealer.) and service partly because I thought Dealership prices would be too high, and from a previous experience of less than honest behavior (other dealer.) When my mechanic went out of business I took my car back to Vinart for the free inspection, while expecting to pay through the nose for the emissions. My experience as a whole was fantastic, the price was incredibly low in my estimation, and nobody pressured me to do any more services than what I asked for. They were well under their estimate for how long it would take, too, which was a bonus. The service manager in particular was very friendly, and explained everything in layman's terms, which was greatly appreciated. I will definitely be back again in the future. More
I would recommend another dealership! This place is a rip off! I was given three different prices on the work done to my vehicle ranging from $400.00 to $700.00 to $800.00!! Big difference!! Never again! off! I was given three different prices on the work done to my vehicle ranging from $400.00 to $700.00 to $800.00!! Big difference!! Never again! More
Sean and Trevor went above and beyond to help me out when my 2003 Honda Odyssey van's transmission failed. Since I use my van to move my harp and I was in the middle of a series of performances, Sean found my 2003 Honda Odyssey van's transmission failed. Since I use my van to move my harp and I was in the middle of a series of performances, Sean found me a Honda Pilot loaner on a Saturday afternoon to use to transport my instrument while my van was repaired. And Trevor expedited the replacement of the transmission, finishing it in two days, so I could have my van back. Of course, I would rather not have had to pay for a transmission, but they both made the experience as painless as possible under the circumstances. Thanks so much for understanding the customer's needs! More
As always a great experience. They didn't have a car ready for me but they jumped right on it and within I tues got me a car needed for the day. My inspection and maintance were completed in a timely m ready for me but they jumped right on it and within I tues got me a car needed for the day. My inspection and maintance were completed in a timely manner and my car was returned without delay. They always remember to check my plan so to give me credit for items covered. This dealership is friendly, honest and professional in very aspect always completing what my car requires to keep it running as Hondas do. Can't write enough of what it means to a woman to have her only vehicle running and dependable for her needs. We're a Honda family and wouldn't purchase any other car. More
Being a cashier/operator at a car dealer myself, I don't know how these folks do it - constantly maintaining at least a small smile and providing a consistently pleasant experience whenever I need my don't know how these folks do it - constantly maintaining at least a small smile and providing a consistently pleasant experience whenever I need my Honda Pilot serviced! More
Working with Lehigh Valley Honda is always a very pleasurable experience. I made the appointment at the last minute and was able to get a loaner with no issues. They took care of details that were pleasurable experience. I made the appointment at the last minute and was able to get a loaner with no issues. They took care of details that were not part of the service with no extra charge. When I asked a stupid question, I got a an intelligent answer. More