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Lehigh Valley Honda - Service Center

Emmaus, PA

4.7
1,637 Reviews

1,637 Reviews of Lehigh Valley Honda - Service Center

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May 12, 2013

Always a pleasure coming to here especially as mother to a little keeps him at ease and very relax plus the service is incredible and super friendly More

by Jasmir416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
May 04, 2013

I brought my car in for "A" service as called for by the maintenance minder on my Honda Insight and a number of other services, ones not called for by the car's manual at that service level, were More

by dan0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, Kevin
April 29, 2013

The second time I have been disappointed with the shuttle service. It's very important to me (it's an important reason I go to LV Honda) and only about 3 miles from work. Car was done at 10 AM. Shuttle pi More

by JHorner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget. How does one select?
Apr 29, 2013 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. While I'm pleased to hear that you were largely satisfied with your service experience, I'm disappointed that our shuttle service continues to fall short of your expectations. Please know that I will be investigating the matter with our service team and we will do all the we can to improve our shuttle service and foster better communication among our associates. Thanks again for taking the time to write your review and most importantly, thank you for being a customer. We really appreciate it. If there is ever anything I can do to be of assistance, please do not hesitate to contact me directly. Sincerely - Andrew W. Wright, Vice President, 610-967-6500

April 27, 2013

The BEST thing about this dealership is the waiting area for service. I really appreciate the business center, which is separate from the regular waiting area, the children's play area, which is also separ More

by lindaannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
April 22, 2013

I was taking my Fit to a local mechanic for oil changes and service partly because I thought Dealership prices would be too high, and from a previous experience of less than honest behavior (other dealer.) More

by summerblink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John? Giglio
April 21, 2013

I would recommend another dealership! This place is a rip off! I was given three different prices on the work done to my vehicle ranging from $400.00 to $700.00 to $800.00!! Big difference!! Never again! More

by Michelle1275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
April 20, 2013

Sean and Trevor went above and beyond to help me out when my 2003 Honda Odyssey van's transmission failed. Since I use my van to move my harp and I was in the middle of a series of performances, Sean found More

by awittchen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Ware, Trevor Schappell
April 15, 2013

As always a great experience. They didn't have a car ready for me but they jumped right on it and within I tues got me a car needed for the day. My inspection and maintance were completed in a timely m More

by Pam57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill or bob
April 15, 2013

Being a cashier/operator at a car dealer myself, I don't know how these folks do it - constantly maintaining at least a small smile and providing a consistently pleasant experience whenever I need my More

by kemosabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappell
April 15, 2013

Working with Lehigh Valley Honda is always a very pleasurable experience. I made the appointment at the last minute and was able to get a loaner with no issues. They took care of details that were More

by pokeydale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
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