Lehigh Valley Honda - Service Center

service department resolved my problem very efficiently I came to the service department with an issue I feared was going to be very expensive to resolve. The service department fixed the problem with a mi I came to the service department with an issue I feared was going to be very expensive to resolve. The service department fixed the problem with a minor fluid change and I walked away a VERY satisfied customer. Excellent results!!! More

State inspection and D Service I was pleased with all aspects including timeliness of completion. All work was completed in less than 4 hours. John reminded me that the D Service w I was pleased with all aspects including timeliness of completion. All work was completed in less than 4 hours. John reminded me that the D Service was overdue which was good. Dealership is always helpful when I go in for service. I take my Toyota there because I like the service so well. More

service -CRV I was disappointed about bringing my Crv often for complaints as its only 2 yrs since I bought it from there. I was happy at least John tried to make I was disappointed about bringing my Crv often for complaints as its only 2 yrs since I bought it from there. I was happy at least John tried to make a discount on the total price when I was upset with the need for fuel cap replacement etc that soon & I'm paying for it with extended warranty not covering. More

Continued Quality Service I have been buying/servicing my vehicles at Lehigh Valley Honda for 15+ years. I've always walked away satisfied and intend to continue doing the sam I have been buying/servicing my vehicles at Lehigh Valley Honda for 15+ years. I've always walked away satisfied and intend to continue doing the same in the future. More

Good Service Had a problem with my A/C and took it in for repair. Even though I was early, they took my car right away and it was repaired in less time than estim Had a problem with my A/C and took it in for repair. Even though I was early, they took my car right away and it was repaired in less time than estimated. Have been going there for years and have never been disappointed with the service. More

Recent visit The service rep, Sam, and cashier were both friendly and helpful. However, I was waiting in the children's waiting area for 2+ hours with my 4 and 6 The service rep, Sam, and cashier were both friendly and helpful. However, I was waiting in the children's waiting area for 2+ hours with my 4 and 6 year olds. They were quiet and well-behaved. We were looking at animals on my iPad and my 4 year old son was making animal noises at a conversational volume. As a teacher and as a mom I am the first to take action when my children are being disruptive or misbehaving. It was during this time that a female employee walked up to the doorway and said, "shhhhhhhh" and proceeded to ask that I keep my son quiet. I was shocked and so were my children. Both the cashier and service rep commented on how quiet and well-behaved my kids were during our wait. I was embarrassed and upset by our interaction with this employee and despite the good service, left with a bad taste in my mouth and will not be returning. More

pleasent state inspection appointment When I called for my inspection appointment, I was scheduled without long wait. Service writers were polite and helpful. I enjoyed the complimentary When I called for my inspection appointment, I was scheduled without long wait. Service writers were polite and helpful. I enjoyed the complimentary coffee and comfortable seating in the quiet waiting area. More

Replaced 4 tires and 4 wheel alignment Great people, great price, great service! Had the best price on 4 Kuhmo tires around. Plus they threw in a complimentary 4 wheel alignment. Car was r Great people, great price, great service! Had the best price on 4 Kuhmo tires around. Plus they threw in a complimentary 4 wheel alignment. Car was ready when promised. Love this Place. More

Best people in the business. Great service, I live in NEW YORK would not go to local dealership. I have been going to Lehigh Valley Honda for years now. When I walk in I am greete Great service, I live in NEW YORK would not go to local dealership. I have been going to Lehigh Valley Honda for years now. When I walk in I am greeted by name with a big smile & hello. More

Always a good service experience at Lehigh Valley Honda I just took my 2010 Accord into Express Service for a routine "B" service. Since I have over 100,000 miles on the vehicle, new spark plugs are recomm I just took my 2010 Accord into Express Service for a routine "B" service. Since I have over 100,000 miles on the vehicle, new spark plugs are recommended by Honda at this service interval. Even though new spark plugs are recommended at this mileage, the service advisor told me of the recommendation but did not do a hard sell to get me to spend the extra money for the plugs. One of the things I like most about LV Honda Service is that they tell you what Honda recommends for your vehicle but never use high pressure sales efforts to get you to do anything you do not want to do on that service visit. Some of the other dealerships on the "Auto Mile" try very aggressively to get you to pay for overpriced service packages that include a lot of marginally valuable services. The professionalism of LV Honda's service personnel is one of the reasons I will keep coming back to this dealership. More